Summer Reservation Assistant

Bridgewater State University, United States

Updated: about 8 hours ago
Location: Bridgewater, MASSACHUSETTS
Deadline: 21 Jun 2024

Posting Details
Position Information


Title Summer Reservation Assistant
Position Description
Under the supervision of the Room Reservationist, the Reservation Assistant (RA) reviews online reservation requests for BSU spaces through our Event Management System (EMS). RAs ensure these requests are compatible with the space in relation to institutional policies and procedures. When appropriate, the RA will follow up with sponsors by email and/or phone to offer resolutions or seek clarification regarding the reservation request. RAs ensure that incoming reservations contain complete and accurate information so that each event can be provided with the necessary support to be a success.
Interested students must have a positive and professional attitude, and a willingness to learn. They should also have excellent computer and customer service skills. A major component of this position is communicating with event sponsors and other BSU departments either by email or on the phone. Previous customer service and/or office experience and a familiarity with the campus is preferred. RA’s work in the University Events office in the Rondileau Student Union on campus. The Scheduling Area operates Monday through Friday 9 am – 5 pm. RA shifts are scheduled during these hours only.
Preferred Qualifications
Excellent customer service skills
Works accurately with attention to detail
Reliable and self-motivated
Excellent computer skills
Great written and verbal communication skills
Great organizational skills
Previous customer service/ office experience
Familiarity with BSU campus
Undergraduate status
Physical Demands
Ability to sit for long periods of time while reading from a computer screen
Typical office clerical work
Special Conditions for Eligibility
Please be aware that employment at Bridgewater State University is contingent upon completion of a successful background check.
EEO Statement
Bridgewater State University (BSU) is an affirmative action/equal opportunity employer which actively seeks to increase the diversity of its workforce. We are dedicated to providing educational, working and living environments that value the diverse backgrounds of all people.
Hourly Rate 16.50

Posting Detail Information


Posting Number Stu04485P
Open Date
Close Date 06/21/2024
Open Until Filled Yes
Special Instructions to Applicants

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