Summer Programs Student Life Assistant Manager (Temporary)

Job Description:

As a Summer Programs Assistant Manager at Berklee College of Music, you’ll play an integral role in elevating the student experience for high school students in our diverse Summer Programs. Reporting to the Associate Director of Summer Programs Student Life, your responsibilities span a variety of on-campus activities, from managing initial check-ins and event planning to providing crucial emergency management in collaboration with the Student Life team. This multifaceted role requires effective communication with parents and guardians post-enrollment, fostering community among students, and liaising with program directors and various college departments. You’ll oversee the planning and implementation of extracurricular events, uphold program policies through a clear conduct process, and contribute to cross-departmental coordination and staff training. As a key figure in the residential education staff, you’ll ensure a vibrant, inclusive, and well-managed living and learning environment, making a lasting impact on our summer community.

ESSENTIAL FUNCTIONS/PRIMARY DUTIES AND RESPONSIBILITIES:

• Cross-Training: Participate in comprehensive training sessions to gain a working knowledge of all essential systems and processes such as Housing Apps, Colleague, PowerCampus, Magnus, CrowdCompass, Salesforce, and Google Drive

• Check-Ins: Assist with check-ins, streamlining the check-in process through advanced preparation and technology use

• Event Planning and Oversight: Plan and implement extracurricular events, providing chaperone support and selecting venues based on student feedback, such as taking the students on trips to places like the Museum of Science or Franklin Park Zoo

• Policy Enforcement: Manage disciplinary issues, program attendance challenges, and other participant concerns through the conduct process and personal interactions, as well as review and update conduct responsibilities and forms

• Communication: Serve as a key point of contact, facilitating communication and coordination among the Summer Programs team, parents/guardians post-enrollment, program directors, and various departments across the college

• Resource Management: Maintain and update resource folders used by all Summer Programs staff for communication, policy enforcement, event management, and other summer operations
   

PREFERRED QUALIFICATIONS:

• Previous experience in Summer Programs or higher education student affairs preferred

SKILLS AND ABILITIES REQUIRED:

• Strong leadership, interpersonal, and communication skills

• Detail-oriented with the ability to effectively manage multiple tasks and meet deadlines

• Strong commitment to providing excellent customer service

• Proficiency with various computer applications, including MS Word, Excel, and Google Suite

SUPERVISORY RESPONSIBILITIES:

A Summer Programs Assistant Manager will oversee 5-8 Summer Operations Assistants (SOAs), including their training, scheduling, chaperone responsibilities, and other tasks. Special responsibilities may include:

• Training sessions for SOAs on specific roles and systems

• Creating and maintaining the chaperone schedule and communicating changes

TERMS OF EMPLOYMENT:

The Summer Programs Student Assistant Manager position begins approximately June 1, 2024 and ends on August 10, 2024. There is some flexibility with the start and end dates based on candidate availability. Based on availability, there is an optional additional week of work up until August 17, 2024.
Employees must be available for key weekends, specifically Aspire: Five-Week Summer Performance’s tentative check-in (July 6 or 7, 2024) and checkout (August 8, 9, and 10, 2024).

COMPENSATION AND BENEFITS:

Up to a $9,100 stipend for the full-time period above (June 1 to August 17, 2024), or the equivalent thereof based on availability within the above-listed date ranges, paid bi-weekly. Fully furnished, single-occupancy room on campus in the Back Bay neighborhood of Boston. Free gym access, Wi-Fi, and a meal plan. Opportunities to collaborate and network with campus partners through official professional development plans and self-directed opportunities. The team of Summer Programs Assistant Managers includes five total interns, which provides many opportunities to collaborate and socialize throughout the summer.

External and internal applicants, as well as position incumbents who become disabled as defined under the Americans With Disabilities Act, must be able to perform the essential job functions (as listed) either unaided or with the assistance of a reasonable accommodation to be determined by management on a case-by-case basis.

DISCLAIMER: The above information on this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. Requirements are subject to possible modification to reasonably accommodate qualified individuals with disabilities. This document does not create an employment contract, implied or otherwise, other than an “at will” employment relationship.

About Berklee’s Pre-College, Online, and Professional Programs Division

Berklee’s division of Pre-College, Online, and Professional Programs (POPP) is at the forefront of contemporary music education worldwide, serving more than 3.5 million students to date. Currently comprising Berklee Online, Berklee Summer Programs, and Berklee Press, POPP is shaping the key players of tomorrow’s music industry through innovative study in performance, production, business, theater, dance, and more. Students emerge from programs with a professional portfolio, practical job skills, and a strong sense of community. Through internationally acclaimed online courses and degree programs, intensive summer programs and workshops, textbooks that are the definitive source on their subjects, and emerging K-12 offerings, POPP brings the best of Berklee to students all over the world, no matter their ability, background, or level of experience.

This document does not create an employment contract, implied or otherwise, other than an “at will” employment relationship.

 

Diversity, Equity, Inclusion & Equal Employment Opportunity at Berklee : 

We support an inclusive workplace where everyone excels based on personal merit, qualifications, experience, ability, and job performance.  Berklee affirms that inequality is detrimental to our faculty, staff, students, and the communities we serve. Our goal is to make lasting change through our actions. Berklee is committed to providing fair and equitable consideration of all employees and applicants without regard to race, color, religion, ancestry, age, national origin, place of birth, gender, sexual orientation, gender identity or expression, disability, genetic information, or status as a member of the armed forces or veteran of the armed forces, or any other category protected by federal, state, or local law.

As part of this commitment, Berklee will ensure that persons with disabilities are provided reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact the Human Resources Team at [email protected] or call 617-747-2375.

Berklee is committed to increasing the diversity of our institution, community, and the curriculum. Candidates who can contribute to that goal are encouraged to apply and to identify their strengths in this area.

*Currently enrolled Berklee students are not permitted to apply for staff or faculty positions.*

Employee Type:
Temporary (Fixed Term)