Summer Operations Assistant

Job Description:

The Summer Operations Assistant position offers an opportunity for undergraduate and graduate students to actively support the residential experience for talented high-school participants throughout various summer programs.  Summer Operations Assistants will gain practical experience in crisis response, office management, administrative and customer service. These highly visible, high energy, live-in positions work within the Department of Housing and Residential Education. Summer Operations Assistants will work approximately 30-40 hours per week in the summer.

POSITION RESPONSIBILITIES:

• Attend and participate in week-long training
• Respond to customer service needs and concerns, resolve issues, answer questions, and clarify policies
• Provide staffing coverage in residence hall offices in order to support building operations, complete administrative tasks, and assist residents as needed
• Support Primary on Call staff during crisis response and working with participants of concern, including accompanying participants to the hospital as needed
• Prepare buildings for summer program participant arrivals, including preparing keys, coordinating move-in and move-out procedures, and other tasks as assigned for all Summer Programs
• Follow up with participants regarding low level policy violations
• Other duties as assigned

PREFERRED QUALIFICATIONS:

• Housing & Residential Life experience preferred, but not required

SKILLS AND ABILITIES REQUIRED:

• Ability to work in a fast-paced and dynamic environment
• Ability to work creatively to troubleshoot and solve problems as they arrive
• Strong communication skills
• Crisis management skills
• Strong organizational skills
• Must be proficient with computer applications, such as MS Word, Excel, and Google Suite.

SUPERVISORY RESPONSIBILITIES:

• No supervisory responsibilities

TERMS OF EMPLOYMENT:

The Summer Operations Assistant position dates are July 5, 2022 through August 15, 2022. Based on availability, there is an optional additional week of work up until August 21, 2022.

COMPENSATION AND BENEFITS:

Fully furnished, single occupancy room on campus in the Back Bay neighborhood of Boston. Free gym access and Wi-Fi and a meal plan. Opportunities to collaborate and network with campus partners through official professional development plans and self-directed opportunities. The Summer Operations Assistant team is composed of 26 interns, which provides many opportunities to collaborate and socialize throughout the summer.

This document does not create an employment contract, implied or otherwise, other than an “at will” employment relationship.

Diversity, Equity, Inclusion & Equal Employment Opportunity at Berklee : 

We support an inclusive workplace where everyone excels based on personal merit, qualifications, experience, ability, and job performance.  Berklee affirms that inequality is detrimental to our faculty, staff, students, and the communities we serve. Our goal is to make lasting change through our actions. Berklee is committed to providing fair and equitable consideration of all employees and applicants without regard to race, color, religion, ancestry, age, national origin, place of birth, gender, sexual orientation, gender identity or expression, disability, genetic information, or status as a member of the armed forces or veteran of the armed forces, or any other category protected by federal, state, or local law.

As part of this commitment, Berklee will ensure that persons with disabilities are provided reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact the Human Resources Team at [email protected] or call 617-747-2375.

Berklee is committed to increasing the diversity of our institution, community, and the curriculum. Candidates who can contribute to that goal are encouraged to apply and to identify their strengths in this area.

*Currently enrolled Berklee students are not permitted to apply for staff or faculty positions.*

Employee Type:
Temporary (Fixed Term)

Job Description:

The Summer Operations Assistant position offers an opportunity for undergraduate and graduate students to actively support the residential experience for talented high-school participants throughout various summer programs.  Summer Operations Assistants will gain practical experience in crisis response, office management, administrative and customer service. These highly visible, high energy, live-in positions work within the Department of Housing and Residential Education. Summer Operations Assistants will work approximately 30-40 hours per week in the summer.

POSITION RESPONSIBILITIES:

• Attend and participate in week-long training
• Respond to customer service needs and concerns, resolve issues, answer questions, and clarify policies
• Provide staffing coverage in residence hall offices in order to support building operations, complete administrative tasks, and assist residents as needed
• Support Primary on Call staff during crisis response and working with participants of concern, including accompanying participants to the hospital as needed
• Prepare buildings for summer program participant arrivals, including preparing keys, coordinating move-in and move-out procedures, and other tasks as assigned for all Summer Programs
• Follow up with participants regarding low level policy violations
• Other duties as assigned

PREFERRED QUALIFICATIONS:

• Housing & Residential Life experience preferred, but not required

SKILLS AND ABILITIES REQUIRED:

• Ability to work in a fast-paced and dynamic environment
• Ability to work creatively to troubleshoot and solve problems as they arrive
• Strong communication skills
• Crisis management skills
• Strong organizational skills
• Must be proficient with computer applications, such as MS Word, Excel, and Google Suite.

SUPERVISORY RESPONSIBILITIES:

• No supervisory responsibilities

TERMS OF EMPLOYMENT:

The Summer Operations Assistant position dates are July 5, 2022 through August 15, 2022. Based on availability, there is an optional additional week of work up until August 21, 2022.

COMPENSATION AND BENEFITS:

Fully furnished, single occupancy room on campus in the Back Bay neighborhood of Boston. Free gym access and Wi-Fi and a meal plan. Opportunities to collaborate and network with campus partners through official professional development plans and self-directed opportunities. The Summer Operations Assistant team is composed of 26 interns, which provides many opportunities to collaborate and socialize throughout the summer.

This document does not create an employment contract, implied or otherwise, other than an “at will” employment relationship.

Diversity, Equity, Inclusion & Equal Employment Opportunity at Berklee : 

We support an inclusive workplace where everyone excels based on personal merit, qualifications, experience, ability, and job performance.  Berklee affirms that inequality is detrimental to our faculty, staff, students, and the communities we serve. Our goal is to make lasting change through our actions. Berklee is committed to providing fair and equitable consideration of all employees and applicants without regard to race, color, religion, ancestry, age, national origin, place of birth, gender, sexual orientation, gender identity or expression, disability, genetic information, or status as a member of the armed forces or veteran of the armed forces, or any other category protected by federal, state, or local law.

As part of this commitment, Berklee will ensure that persons with disabilities are provided reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact the Human Resources Team at [email protected] or call 617-747-2375.

Berklee is committed to increasing the diversity of our institution, community, and the curriculum. Candidates who can contribute to that goal are encouraged to apply and to identify their strengths in this area.

*Currently enrolled Berklee students are not permitted to apply for staff or faculty positions.*

Employee Type:
Temporary (Fixed Term)