Success Coach

Details

Posted: 07-Apr-24

Location: Millersville, Pennsylvania

Salary: Open

Categories:

Academic/Faculty
Medical - Clinical

Internal Number: 11549

Job Summary/Basic Function:

The Success Coach will serve as the academic success coach for students in the Gateway Scholars program, a provisional admission program for first-year students at Millersville University, and, in consultation with the college success coaches, also provide support to other students in risk categories across all academic colleges. This person will report to the Associate Provost of for Student Success and Dean of University College. The position supports undergraduate student retention, persistence, and the transition to the university experience.
Located in Lancaster County, Pennsylvania, Millersville University of Pennsylvania is one of the 10 public universities of Pennsylvania's State System of Higher Education. Our pillars of distinction include exceptionally strong student-faculty relationships, numerous programs of distinction, a beautiful campus and vibrant location, and successful job placement for our students. Our students' success, both inside and outside of the classroom, is our highest priority, and we provide numerous opportunities to facilitate their academic, personal, and social growth and development. Almost 70 baccalaureate programs are available for our 6,000 students to find their path. Approximately one thousand graduate students enroll in 21 master's and three doctoral programs. Our faculty are highly respected in their fields and dedicated to the success of students in the classroom, research labs, and in campus life. Over 66,000 alumni live in all 50 states and in 72 countries around the world. We seek individuals who embrace and value our EPPIIC values of exploration, public mission, professionalism, inclusion, integrity, and compassion.
Annual Salary: $53,360.00, plus comprehensive benefits starting on the first day of employment, including:

• Health insurance – Low bi-weekly premium. Employees pay 5% of bi-weekly salary for benefit coverage with ability to pay 2.5% when participating in the wellness program.
• Dental insurance – Coverage is free to employee and dependents after 90 days
• Vision insurance – Coverage is free to employee and dependents after 90 days.
• Group life insurance - equal to annual salary (up to $50,000) at no cost to the employee
• Voluntary Group Life and Accident Insurance – available for purchase at low rates for additional employee coverage as well as coverage for spouse and children
• Long Term Disability Insurance – available for purchase at low rates with either a 90 or 180-day waiting period
• Retirement – 2 plans to choose from
• Tuition waiver – employee, spouse, and dependents are eligible
• Vacation leave– up to 10.4 days accrued for the first year, increases to up to 15.6 days per year after first year
• Personal leave – up to 5 days per year
• Sick leave – up to 15.6 days accrued per year, including up to 5 days per year that can be taken to care for a family member
• Holiday leave – up to 12 days per calendar year

The State System Employee Benefits Summary can be found at https://www.passhe.edu/inside/HR/syshr/Benefit_Summaries/PEBTF_Summary.pdf .
At Millersville University we are committed to fostering a learning and working environment that promotes the intersectionality of diversity to foster a climate of inclusion. Employing our EPPIIC values and the principles of Inclusive Excellence, we hold that an inclusive community is a core value that is an essential part of the foundation for our learning and working environment. Millersville University is an equal opportunity employer and, in compliance with federal and state laws and university policy, is committed to providing equal educational and employment opportunities for all persons without regard to age, color, national origin, race, religion, disability, veteran status, sex, sexual orientation, gender identity or gender expression. Individuals from traditionally underrepresented populations are encouraged to apply.

Required Qualifications:

• Bachelor's degree.
• Two years' experience in academic coaching, advising, or directly related field.
• Demonstrated ability to:
  • understand the specialized academic needs of provisional admission students.
  • work collaboratively with students, faculty, and staff.
  • design and implement successful events, programs, and presentations.
  • provide excellent customer service.
  • understand college course selection and the registration process.

• Excellent oral, written, interpersonal communication skills.
• Effective time management.
• Excellent problem-solving skills.
• Proficiency in Microsoft Office including Word, Excel, PowerPoint, Outlook.
• Evidence of a commitment to diversity, equity, and inclusion.
• Valid driver's license.
• Successful interview.
• Successful completion of three background checks.

Preferred Qualifications:

• Master's degree.
• Experience in academic advising/coaching in higher education.
• Experience with tutoring.
• Public speaking experience.
• Record keeping experience.
• Experience with Starfish or similar student success platforms.

Essential Functions:

• Extensive writing and verbal communications skills. (Provide information and assistance regularly)
• Basic math skills (add, subtract, multiply, divide)
• Understanding of written and verbal directions.
• Limited physical effort required.
• Limited exposure to physical risks.
• Work is normally performed in a typical interior/office work environment.
• Ability to sit/stand for long lengths of time.
• Must be able to lift/pull/push up to 10 pounds.
• Dexterity of hands and fingers to operate a computer keyboard and mouse.

Special Instructions to Applicants:

• Must maintain a valid driver's license and ability to travel.

Days Worked: Monday - Friday

Hours/Shift worked: 8:00 a.m. - 4:30 p.m.

Quicklink for Posting/Requisition: 11549

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About Millersville University of Pennsylvania
Millersville University is a top-ranked university in the North, with more than 100programs, some of which are uniquely distinctive to the region and nation. We have a strong academic history guided by industry-leading professors. Our faculty members are recognized to be fiercely passionate about their students’ overall success. Our student body is rich in diversity and is known to be enthusiastically driven towards excellence while being socially conscious. Our beautiful 250-acre campus contains classic architecture, mixed with state-of-the-art, energy-saving structures and a historic pond with two resident swans. Access to extraordinary faculty, a historical campus setting and an extremely high job-placement rating are the reasons our alumni rate us as a smart life choice.
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