Students Services Specialist - Wilsonville [Part-Time]

Clackamas Community College (CCC) at the Wilsonville, Oregon campus seeks to hire a part-time Students Services Specialist. This position supports the Wilsonville Training Center’s Student Services and Facility Management. We are interested in finding the best candidate for the job, and candidates that may be from a less traditional background. We welcome applicants who bring a diversity of identity, culture, experience, perspective, and thought. We encourage you to apply, even if you do not believe you meet every one of the qualifications described.

CCC is committed to continuous improvement and innovation in support of student-centered teaching and learning. We are committed to understanding and dismantling systems of oppression and to co-creating a more equitable educational system that in turn fosters a more equitable society. We strive to be a student-ready institution that supports and partners with students to promote discovery and growth. We work to mobilize community-wide awareness and action related to College strategic priorities and seek to build relationships in support of community well-being. At CCC, individuals are celebrated for their experience and expertise, and are validated for their unique perspectives. CCC encourages faculty, staff, and students to be engaged in ways that reflect their needs and interests. To learn more about CCC visit Leadership, Vision and Initiatives .

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  Enter data related to student services; registration, accounts receivable, collection of data and student records.
  
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  Assist with administering placement testing.
  
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  Provide support and assistance to students, partners, clients and staff.
  
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  Provide customer service.
  
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  Communicate information accurately.
  
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  Work as a team member.
  
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  Implement procedures that reflect institutional policy, comply with state/federal requirements and demonstrate excellent customer service.
  
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  Comply with FERPA regulations.
  

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  May provide assistance to other department personnel as workload and staffing levels dictate. Maintain work areas in a clean and orderly manner.
  

Required Qualifications:

• High School Diploma or GED AND at least two years office/business experience
• Any equivalent combination of education and experience which provide the knowledge, skills, and abilities required to perform the duties as described.  

• Associate's Degree

• Demonstrated advanced knowledge of general office procedures.

• Demonstrated ability to work independently to attain department goals. 

• Demonstrated strong interpersonal and communication skills to provide excellent customer service over the phone and in person to the general public, clients, students, staff & faculty. 

• Demonstrated organizational skills with ability to handle multiple tasks simultaneously for a variety of programs. 

• Demonstrated ability to handle periods of heavy data entry. 

• Operate standard office machines: fax, copier, printer, etc. Use word processing software. 

• Demonstrable  skill in writing grammatically correct routine business correspondence.

The physical demands listed below represent those that must be met by an incumbent to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with qualified disabilities to perform the essential functions.

Working Conditions:

The position requires minimal (20-40%) ability to use dexterity and fine motor skills assemble, build or repair machines or other objects. Frequent (51-80% of the time) use of office equipment.

The position requires minimal (5-20%) physical effort such as lifting, carrying, or movement, etc. Movements required to complete work are not difficult, and only require some degree of agility and hand eye coordination.

The work environment is usually well-protected, with minimal hazards or obstacles (5-20%). There is little or minimal element of personal risk or hazard. Job conditions are usually comfortable, with minimal (5-20%) issues of confinement, temperature change, incident of noise, or interactions of a disagreeable nature, inside/outside work, dirty conditions, exposure to contagious disease, etc. Position may have minimal responsibility for driving.

Supervisory Responsibility:

Supervision of others is not a typical function assigned to this position. May provide training and orientation to newly assigned personnel, and may assign work to student workers.

Application Instructions:

When applying for this position, you will be required to complete the NeoGov application and attach the following electronic documents.

Any applications which do not have the required documents attached will be considered incomplete. Incomplete applications will not be considered. CCC makes employment decisions based solely on the candidate's demonstrated competencies as related to successful performance in the position. 

Veterans’ Preference:  

Applicants are eligible to use Veterans' Preference when applying with CCC in accordance with ORS 408.225, 408.230 and 408.235; and OAR 105-040-0010 and 105-040-0015. Preference will be given only if the applicant meets the minimum criteria of the position and electronically attach the required documentation at the time of application. For information regarding Veterans' Preference qualifications, visit http://www.oregonjobs.org/DAS/STJOBS/vetpoints.shtmlq

Documents Required for Veterans’ Preference

• One  of the following:
• MEMBER COPY 4 of the Certificate of Release or Discharge from Active Duty (DD Form 214 or 215) -OR-
• Letter from the US Dept. of Veterans Affairs indicating receipt of a non-service connected pension -OR-
• Certification that discharge or release from active duty under honorable conditions will take place not later than 120 days after the submission of the certificate
• In addition to one of the above documents, Disabled Veterans must also submit one  of the following:
• A copy of their Veterans disability preference letter from the Department of Veterans Affairs -OR-
• Certification that medical separation from active duty under honorable conditions will take place not later than 120 days after the submission of the certificate.

You can request copies of your military service record through the National Archives website at http://www.archives.gov/veterans/military-service-records/  

Equal Opportunity Employer:

CCC is committed to hiring and retaining a diverse workforce. We are an Equal Opportunity Employer, making decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or any other protected class.

Annual Security Report:

Pursuant to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act (Clery Act), you may view CCC’s most recent Annual Security Report (ASR) at Clackamas Community College .  The ASR contains current security and safety-related policy disclosure statements, emergency preparedness and evacuation information, crime prevention and sexual assault prevention information and resources, and drug and alcohol prevention programming. The ASR also contains crime statistics for Clery Act crimes which occurred on PCC properties for the last three calendar years.