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staff. Your core responsibilities will include: Both roles (Help Desk and Desktop Support) will be involved in the ongoing review and evaluation of emerging technologies as assigned; may be asked
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mentor less experienced staff and student employees. May image, deploy and swap managed hardware devices in support of IT Service Desk tier 2 service offerings. May provide additional IT Service Desk tier
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for someone who shares our values and who will support the mission of the university through their work. Qualifications: 1-year minimum work experience in desk side/desktop support, local IT, help desk
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support, local IT, help desk, enterprise, or consumer/retail tech support. Good interpersonal communication skills, problem solving skills, adaptability, technical acumen, and the desire to grow and develop