Student Support and Accountability Office Assistant - Level 3

Updated: about 13 hours ago
Location: Terre Haute, INDIANA
Deadline: 09 Oct 2026

Position Details
Position Details


Student Employment Enrollment Requirements Indiana State University student enrolled in at least 6 credit hours.
Comments to Applicants
Must be in good conduct and good academic standing at time of application and must remain in good conduct and good academic standing during remainder of employment.
All student employees will be required to submit employment verification documents on their first day of work. For a list of acceptable documentation, follow this link: student-employment-list-of-acceptable-documents.pdf  
Notice of Vacancy Number ST2600212
Job Title Student Support and Accountability Office Assistant - Level 3
Job Category Regular Student Job
Job Type Regular Student Jobs
Position Class Code 82100 - Student - Unrestricted
Student Pay Grade 999
Hourly Wage/Salary 11.00
Job Summary/Basic Function

Assists the Student Case Coordinator with the handling of confidential and time-sensitive tasks on a daily basis and provides ongoing programming support.

Specific Responsibilities
Work Schedule
Will vary – minimum of two hour shifts between the hours of 8:00 A.M. to 4:30 P.M., Monday through Friday
Desired Start Date 09/14/2026
Open Date 09/09/2026
Close Date 10/09/2026
Required Relevant Education & Experience High School diploma or GED
Required Field(s) of Study
N/A
Preferred Relevant Education and Experience
High School Diploma/GED
Supervisory Responsibilities This job has no supervisory responsibilities.
Required Certificates, Licenses and Registrations
Other Required Certificates, Licenses and Registrations
Preferred Certificates, Licenses and Registrations
Preferred Other Certificates, Licenses and Registrations
Knowledge, Skills and Abilities Able to adapt to change, Able to assemble, analyze and present data, Able to learn and retain information, Able to multitask, Able to read English, understand, and follow verbal and written instructions, Able to work both independently and collaboratively, Able to work carefully and politely around others, Able to work well with others, Attention to detail, Demonstration of high ethical standards, integrity, professionalism, politeness, and courteousness, Excellent customer service skills, Experience and knowledge in job related program, Proficiency with Microsoft Office and other computer applications, Willing to interact with students, Work effectively with a diverse community
Other Knowledge, Skills and Abilities
Microsoft Office Products proficiency
NCAA Guidelines

All employees and staff of ISU are bound by all NCAA, Missouri Valley Conference and institutional rules and regulations pertaining to intercollegiate athletics and must conduct themselves in accordance therewith. For more complete information on the duties and obligations of ISU employees and staff in this regard, employees and staff should contact the Compliance Office in the ISU Athletic Department.
No ISU employee (whether paid or a volunteer) shall knowingly influence others to furnish the NCAA or an ISU investigator/compliance officer false or misleading information concerning an individual’s involvement in or knowledge of matters relevant to a possible violation of an NCAA regulation. Failure to abide by this term of employment shall constitute unethical conduct as defined by the NCAA and may result in immediate suspension and/or termination of the employment relationship with ISU.


Job Duties


Essential Duties and Responsibilities
Responsibilities include:
  • Reviewing ISU crime log and Vigo County Jail log content and comparing to the student database contained in the conduct software system
  • Researching the source of non-ISU Police arrests of ISU students
  • Assisting with Sycamores Support case intakes
  • Creating materials for OSSA outreach programs and providing program support
  • Some reception duties


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