Student Services Program Manager 1 OPEN TO CURRENT UCONN EMPLOYEES ONLY

University of Connecticut, United States

Updated: over 2 years ago
Location: Storrs Mansfield, CONNECTICUT
Deadline: The position may have been removed or expired!

OPEN TO CURRENT UCONN EMPLOYEES ONLY
JOB SUMMARY
The College of Liberal Arts & Sciences (CLAS) Academic Services Center (ASC) is looking for internal applicants for a full-time position as a Student Services Program Manager 1. 
Under the supervision of the Director of Academic Services, the incumbent will perform a variety of advising, administrative and supervisory functions. The successful candidate will oversee a group of advisors while maintaining a caseload of advisees, and will be responsible for the coordination and delivery of advising programs and services.
DUTIES AND RESPONSIBILITIES
  • Work with ASC leaders to support undergraduate education in the college.
  • Oversee and manage the work of assigned personnel, including assigning and reviewing work, providing guidance, and conducting performance evaluations (jointly with DUS/Dept Heads as appropriate).
  • Prepare reports for senior leaders on departmental course offerings and identifies course pressures while maintaining and tracking data year over year for historical measures.
  • Collaborate with Department Heads and Undergraduate Directors on academic advising matters.
  • Advise and train staff and faculty advisors on CLAS degree requirements, and on other college and university undergraduate policies and procedures. 
  • Make programmatic resource allocation decisions impacting supervisees under the rules and regulations of the CLAS Academic Services Center.
  • Plan and organize workshops, training programs, and training materials, in accordance with college goals, to provide professional development opportunities to supervisees.
  • Collect and analyze program data, participate in evaluating and assessing program effectiveness, help identify problems, and make suggestions for improved efficiencies as appropriate.
  • Engage in public and promotional activities for the College, and implement recruiting and promotional strategies as necessary.
  • Interprets, implements, and enforces departmental, university, and college academic policies and regulations; while planning, implementing, and managing the operation and delivery of assigned area.
  • Make recommendations regarding student dismissal and readmission. 
  • Acts as Dean's Designee on matters relating to degree requirements. 
  • Advise and counsel CLAS undergraduates on academic requirements and audit degree progress. 
  • Attend and/or conduct events/meetings on behalf of the CLAS Academic Services Center.
  • Performs related work as required

    • MINIMUM QUALIFICATIONS
    • Current UConn employee
    • Master's degree in counseling, education, or a related field.  
    • Four years of experience in academic advising with an intimate understanding of the College of Liberal Arts and Sciences at the University. 
    • Proven ability to lead and work in team settings.
    • Proven ability to manage team dynamics.
    • Experience dealing with large data sets relating to undergraduate education.
    • Proven ability to identify and recommend/implement changes to academic policy and regulations in the College of Liberal Arts and Sciences at the University.  
    • Excellent communication (verbal and written) and interpersonal skills
    PREFERRED QUALIFICATIONS
    • Experience mentoring or supervising professional or student staff. 
    • Experience working with administrators, faculty, and parents/guardians in an advising/professional setting. 
    • Experience with student data mining and analysis
    • Ability to engage, connect, and work with diverse student, administrative, and faculty populations and provide a commitment to the values of diversity, equity, and inclusion in an educational setting
    • Knowledge of UConn's undergraduate programs and degree requirements, including those of CLAS.  
    • Familiarity with CLAS higher education systems such as PeopleSoft, Webfocus, or Earnest.  
    APPOINTMENT TERMS
    This is a full-time position.
    TO APPLY
    Please apply online at https://hr.uconn.edu/jobs, Staff Positions, Search #495379 to upload a resume, cover letter, and contact information for three (3) professional references.  Screening of applicants will begin immediately and the search will remain open until a suitable candidate is found. 
    Employment of the successful candidate is contingent upon the successful completion of a pre-employment criminal background check. 
    All employees are subject to adherence to the State Code of Ethics which may be found at http://www.ct.gov/ethics/site/default.asp.
    The University of Connecticut is committed to building and supporting a multicultural and diverse community of students, faculty and staff. The diversity of students, faculty and staff continues to increase, as does the number of honors students, valedictorians and salutatorians who consistently make UConn their top choice. More than 100 research centers and institutes serve the University's teaching, research, diversity, and outreach missions, leading to UConn's ranking as one of the nation's top research universities. UConn's faculty and staff are the critical link to fostering and expanding our vibrant, multicultural and diverse University community. As an Affirmative Action/Equal Employment Opportunity employer, UConn encourages applications from women, veterans, people with disabilities and members of traditionally underrepresented populations.


    See Job Description


    Internal Number: 495379-2276_1627733289

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