STUDENT SERVICES MANAGER

As a UW employee, you have a unique opportunity to change lives on our campuses, in our state and around the world. UW employees offer their boundless energy, creative problem solving skills and dedication to build stronger minds and a healthier world.

UW faculty and staff also enjoy outstanding benefits, professional growth opportunities and unique resources in an environment noted for diversity, intellectual excitement, artistic pursuits and natural beauty.

The Evans School of Public Policy is the nation’s #3 ranked school of public policy and governance (#2 among public universities). Its purpose is to inspire public service and democratize public policy by advancing a mission of educating leaders, generating knowledge, and hosting communities to co-create solutions to pressing societal problems. We currently implement an array of impactful learning programs for professionals and will be continuing to broaden that array.

The UW and the Evans School promote diversity and inclusivity among our staff, faculty, and students; we seek applicants for this position who are committed to these principles and whose experiences have prepared them to fulfill our commitment to inclusion and have given them the confidence to fully engage with audiences from a wide spectrum of backgrounds.

POSITION PURPOSE
The UW Daniel J. Evans School of Public Policy and Governance has an outstanding opportunity for a Student Services Manager to join the Student Affairs team at the Evans School, which serves nearly 500 students, across the MPA (Master of Public Administration), EMPA (Executive Masters in Public Administration) and PhD programs as well as our minor, micro credential, and certificate programs.  The Office of Student Affairs is responsible for the recruitment, enrollment, and academic & career advising of all students connected to the Evans School through these programs.

The Student Services Manager will report to the Director of Student Affairs and provide academic program support and advising to current Evans School students, as well as work in collaboration with the admissions team to support the recruitment of potential students based on deep knowledge of the student experience. The position will work in conjunction with the Learning Program Manager and the Teaching and Learning Team to deliver a high-quality curricular and student experience for program participants.

The position requires a wide range of core competencies, including student advising, program and project management, stakeholder engagement, ability to effectively interact with a broad community, with excellent oral and written communication skills. The candidate must develop strong knowledge of academic program requirements for Evans School programs. This position must also deal with confidential student information and problem-solve on general student issues, which often require a high degree of discretion and excellent judgement.

DUTIES AND RESPONSIBILITIES

Academic Advising (50%)