Student Services Coordinator

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How to Apply

A cover letter and resume are important submissions for the hiring team to get a sense of your experience and attention to detail. In the cover letter, in two pages or less, please let us know how this role aligns with your career aspirations. Please submit both a cover letter and resume as one file (due to system limitations).

Job Summary

We are looking for a Student Services Coordinator to provide project management and operational support to student experience programs and foster a sense of community within the Stamps students. You will also work with faculty and staff committees on major programs and events that support student engagement and success. You will play a key role in ensuring an excellent customer service experience in the Stamps main office and will report to the Assistant Dean for Admissions and Student Services with additional support to the Associate Dean for Academic Programs.

Why Work at Michigan?

Being part of something greater, of serving a larger mission of discovery and care — that's the heart of what drives people to work at Michigan. In some way, great or small, every person here helps to advance this outstanding institution. It's adding a purpose to your profession. Work at Michigan and become a victor for the greater good.

In addition to a career filled with purpose and opportunity, The University of Michigan offers a comprehensive benefits package to help you stay well, protect yourself and your family and plan for a secure future. Benefits include:

• Paid time off, including family care and vacation time
• A retirement plan that provides two-for-one matching contributions with immediate vesting
• Many choices for comprehensive health insurance
• Life insurance
• Long-term disability coverage
• Flexible spending accounts for healthcare and dependent care expenses

Responsibilities*

You will:

• Use your project management skills to support committees including building and managing project plans, timelines, resources and ensuring task completion.
• Support major student life programs and curricular experience by ensuring completion of Commencement, Experience Expo, Undergraduate Juried Exhibition, Big Idea Award, Winter Awards, Sophomore Year Review, Senior Integrated Project, and new initiatives.
• Communicate with all levels of our organization to ensure program, projects and tasks are completed to support student success
• Build a welcoming, supportive experience in the main office by supervising a team of front desk work study students including hiring, training and guidance.
• Schedule appointments, coordinate travel and reconcile expenses.
• Work with diverse teams across the school including faculty, staff and students
• Be a back up staff member at our front desk.

Required Qualifications*

You have:

• Bachelor's degree or an equivalent combination of education and experience.
• 2+ years of project management experience.
• Experience building or contributing to a positive environment/community.
• Passion for diversity, equity and inclusion with a focus on the student experience.
• Advanced proficiency using Google apps, Microsoft Office suite, and Adobe Acrobat.

Background Screening

The University of Michigan conducts background checks on all job candidates upon acceptance of a contingent offer and may use a third party administrator to conduct background checks.  Background checks are performed in compliance with the Fair Credit Reporting Act.

Application Deadline

Job openings are posted for a minimum of seven calendar days.  The review and selection process may begin as early as the eighth day after posting. This opening may be removed from posting boards and filled anytime after the minimum posting period has ended.

U-M EEO/AA Statement

The University of Michigan is an equal opportunity/affirmative action employer.