Student Services Coordinator

CRIMINAL JUSTICE (BL-CRIM-IUBLA)

The Department of Criminal Justice supports an interdisciplinary field drawing on the social sciences, legal studies, and the humanities. Our faculty and staff support robust undergraduate, 4 + 1 Pathway (AMP), and Ph.D. programs. We continue to build and maintain a first-rate, interdisciplinary educational program marked by a firm commitment to the liberal arts. Our goals contribute to our vision, building on the wide range of disciplinary training, teaching experience, scholarship, and the personal strengths of our faculty and students.

Philosophy has been part of the curriculum at Indiana University since its founding in 1820. The Department of Philosophy emphasizes independent thought, rigor, self-reflection, and the application of reason to every problem, large and small. We aim to build and maintain an inclusive community in which everyone is safe and welcome and everyone can reach their full potential. Our graduate program has been nationally recognized for research excellence for the past 50 years. The Ph.D. program in philosophy at Indiana University Bloomington provides graduate students with a rich variety of contexts in which to explore their philosophical interests and to develop the skills and expertise they need to pursue a career of research and teaching. Our faculty are internationally recognized scholars and teachers who represent a broad array of interests. We are dedicated to creating a welcoming community and supportive environment for all students and to promoting intellectual growth, breadth of vision, and depth of understanding.

Department-Specific Responsibilities

• Serves both the Criminal Justice and Philosophy departments
• Supports the graduate programs and 4 + 1 Pathway (AMP) of both departments and works closely with the Directors of Graduate Studies, 4 + 1 Coordinators, other faculty administrators, and the Program Managers of both departments
• Maintains program guidebooks and tracking documents
• Provides guidance to students and faculty regarding policies and procedures for all departmental graduate programs and 4 + 1 Pathway (AMP)
• Meets with students each semester to discuss progress towards degree and grant permissions for semester registration
• Screens student concerns, and as appropriate, refers them to the DGS, 4 + 1 Coordinator, and other faculty
• Assists students with funding options and support, including fellowships and awards
• Serves as admissions coordinator for the graduate programs
• Serves as a resource to graduate students concerning career development and visa issues
• Provides logistical support for qualifying exams, dissertation proposal defense, and dissertation defense
• Collaborates with students on eDoc submission and support
• Coordinates events for the Ph.D. programs and 4 + 1 Pathway (AMP) with department administrative input
• Gathers program documentation and data as requested for surveys and reports
• Maintains alumni records
• Maintains training and skills relevant to graduate program administration
• Maintains up-to-date documentation of responsibilities, including timelines and details for completion
• Manages the graduate program email account
• Contributes content for the graduate portion of the department website and department bulletin boards
• Ensures accuracy
• Coordinates departmental prize and fellowship competitions
• Processes Student Academic Appointment hiring

General Responsibilities

• Assists with administrative needs related to the daily operations, planning, and implementation of various or multiple student services initiatives
• Attends to front desk
• Answers phone and email
• Delivers messages and mail
• Serves as a liaison to campus partners for cross-departmental student services initiatives, providing information, securing space reservations, scheduling planning meetings, and providing necessary documentation
• Provides assistance to student participants, stakeholders, faculty, and/or staff; acts as a resource by analyzing information, providing documentation, and preparing reports
• Accurately maintains electronic records and databases
• Provides directions, support, and information to student organization representatives and other visitors to the department
• Assists with daily scheduling, training, and gathering of student feedback
• May prepare and disseminate handouts, presentations, or other materials
• May assist with ordering or creation of promotional materials for student organizations or departmental needs
• May provide guidance to other Student Services Coordinators

Combinations of related education and experience may be considered. Education beyond the minimum required may be substituted for work experience. Work experience beyond the minimum required may be substituted for education. 

EDUCATION

Required

• High school diploma or equivalent (such as HSED or GED)

Preferred

• Bachelor's degree

WORK EXPERIENCE

Required

• 2 years of experience in office environment, higher education, or related field

SKILLS

Required

• Proficient communication skills
• Maintains a high degree of professionalism
• Demonstrates time management and priority setting skills
• Demonstrates a high commitment to quality
• Possesses flexibility to work in a fast paced, dynamic environment
• Highly thorough and dependable
• Demonstrates ability to maintain confidential information
• Demonstrates customer service skills
• Commitment to working with people of diverse backgrounds and demonstrated cultural competency

Preferred

• Strong analytical and planning skills
• Proficient in Microsoft Excel and Word
• Experience with the Adobe Suite
• Experience with MANTIS and related graduate student University programs

This role requires the ability to effectively communicate and to operate a computer and other standard office productivity equipment. The position involves sedentary work as well as periods of time moving around an office environment and the campus. The person in this role must be able to perform the essential functions with or without an accommodation.

Bloomington, Indiana

$38,000 - $40,500 per year

For full-time staff employees, Indiana University offers a wide array of benefits including:

• Multiple plan options for medical insurance
• Dental insurance
• Health Savings Account with generous IU contribution
• Life insurance, LTD, and AD&D options
• Base retirement plan contribution from IU, subject to vesting
• Additional supplemental retirement plan options
• Tuition benefit for IU classes
• 10 paid holidays per year
• Generous Paid Time Off
• Paid Parental Leave
• Employee Assistance Program (EAP)

Learn more about our benefits by reviewing our online Benefits Brochure .

Career Level: Intermediate

FLSA: Nonexempt

Job Function: Student Services

Job Family: Student Services Generalist

This posting is scheduled to close at 11:59 pm EST on the advertised Close Date. This posting may be closed at any time at the discretion of the University, but will remain open for a minimum of 5 business days. To guarantee full consideration, please submit your application within 5 business days of the Posted Date.

If you wish to include a cover letter, you may include it with your resume when uploading attachments.

Indiana University is an equal employment and affirmative action employer and a provider of ADA services. All qualified applicants will receive consideration for employment based on individual qualifications. Indiana University prohibits discrimination based on age, ethnicity, color, race, religion, sex, sexual orientation, gender identity or expression, genetic information, marital status, national origin, disability status or protected veteran status. Indiana University does not discriminate on the basis of sex in its educational programs and activities, including employment and admission, as required by Title IX. Questions or complaints regarding Title IX may be referred to the U.S. Department of Education Office for Civil Rights or the university Title IX Coordinator. See Indiana University’s Notice of Non-Discrimination here which includes contact information .

The Annual Security and Fire Safety Report, containing policy statements, crime and fire statistics for all Indiana University campuses, is available online . You may also request a physical copy by emailing IU Public Safety at [email protected] or by visiting IUPD.

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Telephone: 812-856-1234