Student Services Assistant

University of North Carolina at Chapel Hill, United States

Updated: 9 days ago
Location: Chapel Hill, NORTH CAROLINA
Job Type: FullTime
Deadline: 24 Apr 2024

Posting Information
Posting Information


Department ASOD Endodontics-436510
Career Area Administrative/Clerical Support
Is this an internal only recruitment? No
Posting Open Date 04/10/2024
Application Deadline 04/24/2024
Position Type Permanent Staff (SHRA)
Position Title Admin Support Specialist - Advanced
Salary Grade Equivalent GN08
Working Title Student Services Assistant
Position Number 00036190
Vacancy ID P018929
Full-time/Part-time Permanent/Time-Limited Full-Time Permanent
If time-limited, estimated duration of appointment
Hours per week 40
Work Schedule
Monday – Friday; 8am-5pm
Work Location Chapel Hill, NC
Position Location North Carolina, US
Hiring Range $45,748 - $49,000
Pay Band Information
To learn more about the pay band for this branch and role, please see the Career Banding rates spreadsheet .

Position Summary Information


Be a Tar Heel!
A global higher education leader in innovative teaching, research and public service, the University of North Carolina at Chapel Hill consistently ranks as one of the nation’s top public universities . Known for its beautiful campus, world-class medical care, commitment to the arts and top athletic programs, Carolina is an ideal place to teach, work and learn.
One of the best college towns and best places to live in the United States, Chapel Hill has diverse social, cultural, recreation and professional opportunities that span the campus and community.
University employees can choose from a wide range of professional training opportunities for career growth, skill development and lifelong learning and enjoy exclusive perks for numerous retail, restaurant and performing arts discounts, savings on local child care centers and special rates on select campus events. UNC-Chapel Hill offers full-time employees a comprehensive benefits package , paid leave, and a variety of health, life and retirement plans and additional programs that support a healthy work/life balance.
Primary Purpose of Organizational Unit
The UNC Adams School of Dentistry Division of Comprehensive Oral Health houses several disciplines including, Periodontology, Dental Hygiene, Comprehensive Dentistry, Operative Dentistry/BioMaterials, Prosthodontics, and Endodontics. The Endodontics discipline is committed to advancing oral health through therapies focused on preserving the natural dentition.
Position Summary
The Student Services Assistant provides administrative support to the faculty, students and designated staff members for the Advanced Education in Endodontics program to ensure efficient office operations. This position will assist the Predoctoral Program Director with all courses, labs and schedules, student assignments, eMedley and STAR grading (report/exam/grading software) and student certificates/awards. 
The Student Services Assistant will electronically track students competencies and requirements so updates can be instantly reflected. The person in this position works in close collaboration with other administrative staff in the Division to manage social media groups (Facebook, Instagram, ASOD Weekly Wisdom, etc.) and on other projects as required. This position will work closely with the Business Coordinator and will provide backup support to the clinical front desks and use EPIC software when needed. The position is the first contact for the Division of Comprehensive Oral Health and will provide overall administrative management and coordination of functions for the area discipline within the Division.
Minimum Education and Experience Requirements
High school diploma or equivalency and one year of related office experience; or equivalent combination of training and experience.
Required Qualifications, Competencies, and Experience
Candidate should possess excellent interpersonal and communication (oral and written) skills. Preferred candidate should be organized and detail oriented. Should be a self-starter, able to manage time and work independently. Individual should possess the ability to work independently and as a team member. Individual should possess the ability to provide customer support. Be prepared to cross-train in all department clerical/administrative duties as needed.
Preferred Qualifications, Competencies, and Experience
The preferred candidate will have experience in a clinical and academic setting; will have a strong record of accomplishment of excellent customer service, accounting acumen and appropriate problem-solving skills. Experience with Mac computer systems/software a plus. Proficiency with MS Office (Word, Excel and Access) strongly desired. Individual should possess the ability to work as a team member and to provide customer support. Experience with University systems and software is desired.
Required Licenses/Certifications
Special Physical/Mental Requirements
Campus Security Authority Responsibilities
Not Applicable.
Position/Schedule Requirements
Special Instructions
Quick Link https://unc.peopleadmin.com/postings/278112

Contact Information


Office of Human Resources Contact Information
If you experience any problems accessing the system or have questions about the application process, please contact the Office of Human Resources at (919) 843-2300 or send an email to [email protected]
Please note: The Office of Human Resources will not be able to provide specific updates regarding position or application status.
Equal Opportunity Employer Statement
The University of North Carolina at Chapel Hill is an equal opportunity and affirmative action employer. All qualified applicants will receive consideration for employment without regard to age, color, disability, gender, gender expression, gender identity, genetic information, race, national origin, religion, sex, sexual orientation, or status as a protected veteran.

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