Student Services Advisor III

The Opportunity The Office of Graduate Affairs at the Keck School of Medicine of USC is seeking a Student Services Advisor III to join our dynamic team in administering our graduate programs. Duties for this position may include:

• Graduate student advisement/counseling related to an academic program, financial aid.
• Evaluate student problems (academic, personal, or administrative) and refer students to the appropriate student support services.
• Support admissions, recruitment, and retention activities.
• Conduct degree progress checks and certify students’ degrees.
• Develop, support, and coordinate various academic and co-curricular programs, including but not limited to professional development.
• Collaborate and provide administrative support to program faculty and senior administration.
• Compile statistical data and prepare departmental-related reports pertaining to admissions, admissions, graduation, and job placement. Develop surveys and assessments.
• Attend departmental meetings and serve as departmental liaison at university meetings/committees.
• Maintain professional knowledge through participation in associations, committees, workshops, and other means of networking.
• Manage course scheduling, classroom scheduling, administration of BlackBoard, and other academic systems.
• Plan and coordinate ceremonies and events for the division, including graduation.
• Other related duties as assigned or requested. The university reserves the right to add or change duties at any time.

The ideal candidate will:

• Enjoy being part of a collaborative team to provide student support.
• Have outstanding communication (written and oral), time management and leadership skills.
• Think creatively to design strategies to effectively engage with students, alumni, and employers.
• Be flexible and able to prioritize urgent issues on an as-needed basis.
• Be adept in utilizing new technologies as well as Qualtrics and other survey and assessment tools.

Application Procedure:

As part of the application, candidates must upload one document file (Word or PDF) that contains the following: 1) a cover letter including your advising philosophy and leadership experience, 2) a resume.

Preferred Qualifications: Master's degree in Student Personnel Administration, Higher Education, Counseling or Related Field Preferred Experience: 3-5 years Preferred Field of Expertise: Administrative experience in a university environment and knowledge of university policies and procedures. Knowledge of USC programs, Student Information System (SIS), services and software. Minimum Education: Bachelor’s Degree Combined experience/education as substitute for minimum education Minimum Experience: 5 years Minimum Field of Expertise: Directly related experience in student services and programming with the ability to lead.