Student Programs Coordinator

Dept Number/Name: 0-3865-000 / Academic Success Center
College Division: Acad Affairs-Undergrad Studies
Salary Plan: Administrative
Job Code/Title: 9427 / Student Programs Coordinator
Salary Range: $42,000 - $45,000
Position Number: 00056231
ORGANIZATIONAL SUMMARY:
The Student Success division at the University of South Florida, is comprised of 60 departments, providing students with academic support, engagement opportunities, health & wellness services and enhancement of the educational experience. The Academic Success Center (ASC) is part of Undergraduate Studies and is a partner in the USF Tampa Library Learning Commons. Offering a variety of academic support services, the mission of the department is to strengthen students' ability to learn effectively and efficiently. This is accomplished through learning center best practices that are content centered and seek to understand the role of tutoring and writing support at USF and adapt to meet the diverse needs of students, faculty, and staff.
POSITION SUMMARY:
The Student Programs Coordinator supports the Assistant Director (AD) in the administrative and daily operations of tutoring and writing support. The coordinator?s main duty is to assist with the day-to-day operations, including scheduling, appointments, and ensuring the successful running of tutoring to include remote and asynchronous writing services. In addition the coordinator will assist with outreach initiatives such as conducting presentations and implementing workshops. The coordinator will supervise staff, help collect and analyze center usage data, and assist in collecting and auditing time sheets. The coordinator also supports various programs at the ASC such as SI/PASS, CRLA tutor and mentor training, ENG 4907, and other programs as needed.
RESPONSIBILITIES:

• ASC daily management. The coordinator will be responsible for the daily tasks of running the Tutoring Hub and Writing Studio including: staff management, staff scheduling, monitoring and responding to emails and student requests, auditing student staff timesheets, monitoring tutoring during appointments to ensure best practices and ASC policies are observed.
• Programming, Training, and Presenting. The coordinator will work alongside the AD to create training materials, presentations, trainings for student staff and employees. They will work alongside the AD to improve programming, services, and resources for student employees and the students who enter the space. They will also assist in training, on boarding and continuing training of student staff through observations and evaluations. Coordinator will assist LDF in teaching training courses and will assist AD in teaching any courses assigned by ASC and UGS.
• Appointment management, data collection, and student-staff mentoring. The coordinator will record data, create, and manage online appointments through Teams. The coordinator will help collect usage data for the AD. The coordinator will also participate in a top-down mentoring program run by the AD, helping to organize mentorship pairs and monitor progress.
• Represent the ASC at student, staff, and faculty orientation; participate in outreach initiatives hosted by campus partners; attends and serves on campus meetings as deemed appropriate within scope of role and ASC program responsibilities.
• Assist with oversight of daily operations of the ASC, providing on-site staff supervision and office coverage as needed in the Tutoring Hub and Writing Studio. Assist with ENG 4907 student oversight during their time in the Writing Studio. Assist in the building and teaching of any writing courses taught through the ASC and UGS.
• Performs other duties as assigned.

MINIMUM QUALIFICATIONS:
Bachelor's degree, with at least one year of experience in a student affairs or student personnel position; or a master's degree in Higher Education, College Student Personnel, or Sports Recreation Administration.
FLSB 1310 equivalency:
4 years of directly related work experience may be substituted for a bachelor's degree.
6 years of directly related work experience may be substituted for a master's degree.
PREFERRED QUALIFICATIONS:
Master's Degree in English, Education, or a field related to student success, two years supporting college student success with at least one year in college learning assistance (e.g., SI leader, tutor, academic coach, peer mentor, etc.), writing studio experience, experience supervising student employees
 

Information for Applicants 

This position is subject to a Level 1 criminal background check.

Job Opening Number: 36552

Posting Date:  04/15/2024

Posting End Date: 05/06/2024

How To Apply 

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Apply online by completing the required information and attaching your cover letter and resume. Please include your experience as it relates to the qualifications stated above.  YOUR COVER LETTER AND RESUME, PLUS ANY OTHER REQUESTED MATERIAL, MUST BE IN ONE ATTACHMENT. Only online applications are accepted for this position.

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Equal Employment Opportunity 

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The University of South Florida does not discriminate on the basis of sex and prohibits sexual harassment. Any person may report sex discrimination, including sexual harassment (whether or not the person reporting is the person alleged to be the victim of conduct that could constitute sex discrimination or sexual harassment), in person, by mail, by telephone, or by electronic mail, using the contact information listed for the Title IX Coordinator. Reports may be made at any time either online or directly to the University's Title IX Coordinator.

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Federal Rights

Applicants have rights under Federal Employment Laws: Family and Medical Leave Act (FMLA) , Equal Employment Opportunity (EEO) and Employee Polygraph Protection Act (EPPA) .

Work Location 

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About USF 

The University of South Florida is a high-impact global research university dedicated to student success. Over the past 10 years, no other public university in the country has risen faster in U.S. News and World Report's national university rankings than USF. Serving more than 50,000 students on campuses in Tampa, St. Petersburg and Sarasota-Manatee, USF is designated as a Preeminent State Research University by the Florida Board of Governors, placing it in the most elite category among the state's 12 public universities. USF is a member of the American Athletic Conference.

Working at USF 

With more than 16,000 employees at USF, the University of South Florida is one of the largest employers in the Tampa Bay region.  At USF you will find opportunities to excel in a rich academic environment that fosters the development and advancement of our employees.  We believe in creating a talented, engaged and driven workforce through on-going development and career opportunities. We also offer a first class benefit package that includes medical, dental and life insurance plans, retirement plan options, tuition program and generous leave programs and more.

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