Student Life Care Coordinator

Updated: about 22 hours ago
Location: Portland, OREGON
Deadline: Open until filled;

Apply now Job no:530329
Work type:Officer of Administration
Location:Portland, OR
Categories:Academic Advising/Support, Student Life/Services, Psychology, Diversity, Equity, and Inclusion


Department: UO Portland Office of the Vice Provost
Appointment Type and Duration: Regular, Ongoing
Salary: $52,000 - $58,000/year
Compensation Band: OS-OA05-Fiscal Year 2022-2023
FTE: 1.0


Application Review Begins

October 5, 2022; Position open until filled


Special Instructions to Applicants

Please attach a resume and cover letter with your application


Department Summary

The University of Oregon Portland provides a range of academic and student support programs at its campus in Portland. Students at UO Portland are enrolled in professional master's degree programs offered by the College of Design, School of Journalism and Communication, and the Lundquist College of Business. Law students can complete their 3rd year of law school on the Portland campus, and a fifth-year undergraduate program is offered in Product Design. The Ballmer Institute for Children’s Behavioral Health will offer an undergraduate degree, and a certificate program, and serve as the home for a robust research portfolio. There are also programs offering professional education and several research centers. UO Portland provides a range of support services for students including advising, counseling, and internship opportunities, as well as housing, dining, and recreational opportunities beginning fall of 2023 at the new NE Portland campus.


Position Summary

The Student Life Care Coordinator uses social justice and equity-based frameworks to assist students in accessing resources and solutions essential for increasing academic retention and student success. The Coordinator provides direct support and case management for students experiencing disruption to their normal course of study due to behavioral, physical, mental health, or psychiatric related issues; crisis situations, or incidents of bias and unwanted forms of harassment; and any form of basic needs insecurity including food, housing, and financial—all of which directly impact the quality of student's ability in the learning environment. The Coordinator serves as a Confidential Employee for all forms of prohibited discrimination and will adhere to professional obligations and/or commitments to confidentiality while offering information, resources, and reporting options.

The coordinator serves as a collaborative member of the UO Portland Student Life and Belonging Team which seeks to integrate critical perspectives, social responsibility, social justice, and anti-racism into their work. This position assists the campus community in responding, coordinating, and assessing programs and services designed to identify and meet the needs of UO Portland students, including under-resourced students and high-need students. The Coordinator works closely with students, staff, and community members and participates in related care and basic needs functions, such as community and program education. In addition, this role will work in tandem with other team members to support direct services and operational duties associated with UO Portland Student Life and Belonging.

This position reports to the UO Portland Assistant Vice Provost of Students and Belonging.

To accommodate student activities and events, this position must be able to work occasional evenings and weekends. The coordinator must exhibit professionalism and collegiality in a team environment, and work to create a welcoming and professional atmosphere in the office. This person must exhibit cultural humility and agility, with the ability and commitment to work with individuals from diverse backgrounds.


Minimum Requirements

• Bachelor’s degree OR Four years of relevant experience in the area of human resources, education, social services, social work, or closely-related field OR a combination of work and post-secondary academic experience equivalent to 4 years (ie. Associates degree and two years of relevant experience).
• Familiarity with equity-based and/or social justice frameworks, theories, and/or practices.
• Knowledge of advising, coaching, and/or counseling techniques gained through previous experience in human services, social work, and help-centered roles.


Professional Competencies

• Demonstrated commitment to anti-racism, diversity, equity, and inclusion.
• Attention to detail and accuracy.
• Ability to work independently and as a member of a team.
• Demonstrated problem-solving and organizational skills.
• Ability to set and organize priorities, take initiative, and follow through abilities.
• Excellent interpersonal, communication, listening, and writing skills.
• Ability to multi-task and be flexible and adaptable to change.
• Ability to display creativity, initiative, and positive attitude in carrying out responsibilities.
• Ability to maintain effective relationships with staff, employers, students, alumni, and vendors.


Preferred Qualifications

• Master’s degree in social work, counseling, student affairs, or related field.
• Demonstrated ability to manage high-pressure, high-profile situations ethically, effectively, efficiently, and consistently; and/or demonstrated crisis management and emergency response skills.
• Experience working with Maxient or similar case management database software.
• Experience working with and maintaining confidential information.
• Demonstrated experience balancing independent work and using discretion to seek appropriate guidance when necessary.
• Demonstrated organizational skills and the ability to prioritize multiple ongoing issues and projects.
• Experience with event/program planning, delivery, and assessment.
• Experience working with a wide range of individuals, organizations, and departments.

FLSA Exempt: Yes


All offers of employment are contingent upon successful completion of a background inquiry.

University of Oregon students and employees are required to be vaccinated against COVID-19. For additional information see: https://hr.uoregon.edu/uo-covid-19-vaccination-requirement-employee-process .

The University of Oregon is proud to offer a robust benefits package to eligible employees, including health insurance, retirement plans and paid time off. For more information about benefits, visit http://hr.uoregon.edu/careers/about-benefits .

The University of Oregon is an equal opportunity, affirmative action institution committed to cultural diversity and compliance with the ADA. The University encourages all qualified individuals to apply, and does not discriminate on the basis of any protected status, including veteran and disability status. The University is committed to providing reasonable accommodations to applicants and employees with disabilities. To request an accommodation in connection with the application process, please contact us at uocareers@uoregon.edu or 541-346-5112.

UO prohibits discrimination on the basis of race, color, sex, national or ethnic origin, age, religion, marital status, disability, veteran status, sexual orientation, gender identity, and gender expression in all programs, activities and employment practices as required by Title IX, other applicable laws, and policies. Retaliation is prohibited by UO policy. Questions may be referred to the Title IX Coordinator, Office of Civil Rights Compliance, or to the Office for Civil Rights. Contact information, related policies, and complaint procedures are listed on the statement of non-discrimination .

In compliance with federal law, the University of Oregon prepares an annual report on campus security and fire safety programs and services. The Annual Campus Security and Fire Safety Report is available online at https://clery.uoregon.edu/annual-campus-security-and-fire-safety-report .


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