Posting Details
Posting Details
Job Title | Student: Lexington Public Library Associate I - Part-Time, Beaumont Branch |
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Requisition Number | SE03936 |
Department Name | 3J5SE: Student Employment |
Work Location | Lexington, KY |
On Campus/Off Campus | Off Campus |
Salary Range | $15.46 |
Type of Position | Student |
Position Time Status | Part-Time |
Preferred Education/Experience | High school diploma or GED, previous library experience or customer service experience is preferred. |
Hours per Week | Monday, 3:00pm-7:00pm. Tuesday, 2:00pm-7:00pm. Friday, 1:00pm-6:00pm. Alternating weekends, Saturday 9:00am-5:00pm and Sunday 12:30pm-5:00pm Positions may require occasional changes in schedule. |
Job Summary | · Provide exceptional customer service by teaching and assisting customers with checkout and other circulation-related tasks. · Assist customers with library card accounts, including processing applications, verifying and updating account information, and accepting payment on accounts, with latitude to resolve customer complaints. · Assist customers in utilizing library tools, including the library’s website and databases, digital material formats, the Online Public Access Catalog (OPAC), copiers, computers, printers, etc. · Assist customers in utilizing internet and electronic resources, including websites, social media sites, job search sites, email accounts, online forms, etc. · Assist customers with Microsoft Office Suite products, including Word, Excel, and PowerPoint. · Proactively seek out customers to offer assistance in all parts of the library or department. · Suggest books and authors to customers upon request and assist customers in locating and reserving library materials. · Provide accurate information about library resources and services to customers. · Explain the policies, procedures and code of conduct to customers. Refer to appropriate supervisory level as needed. · Perform routine collection maintenance tasks according to assignment. · Assist in checking in returned materials, pulling reserve items for customer pickup, and returning materials to the shelves. · Offer programming support and conduct programs under the direction of a supervisor. · Utilize library e-mail on a daily basis in order to stay informed about library matters. · Advise customers of LPL Customer Use of Library Spaces and Computer and Internet Use policies or refer to supervisor/manager as appropriate. · Respect the facility and work environment by keeping work area neat, handling minor cleanups, and reporting maintenance issues promptly and appropriately. · Interact and communicate pleasantly and effectively with diverse customers and staff, maintaining a positive and professional demeanor and providing friendly courteous service. · Performs other duties as assigned. |
Skills / Knowledge / Abilities | · High School Diploma or GED. · Quickly learn and apply fundamental library procedures, methods, and techniques after orientation and training. · Establish and maintain positive, effective working relationships with library customers and co-workers. · Provide basic readers’ advisory. · Troubleshoot equipment as needed. · Must have working knowledge of current Microsoft Windows, Microsoft Office products and navigation of the Internet. · Carry out with limited supervision continuing assignments related to the daily operations of the library. · Follow oral and written instructions. · Effectively communicate both orally and in writing with customers and staff. · Learn and adapt to new and changing technologies and troubleshoot equipment as needed. · Understand the boundaries of job responsibilities and refer customers to trained library staff appropriately. · Work the required schedule and help fill in schedule gaps occasionally. · Some knowledge of or ability to quickly learn and follow standard library procedures. · Must successfully pass a background investigation. Experience in customer service or any equivalent combination of experience which provides the required knowledge, skills and abilities preferred View computer monitor and read/comprehend alphabetical and numerical sequences on library materials. · Efficiently operate and manipulate office equipment such as keyboard, mouse, printer and copier equipment. · Transport, place and remove books from any shelf of a 90” high shelving unit. · Climb a step stool or alternate method to secure books and other library materials. · Perform essential functions which require transporting materials weighing up to 40 lbs, and standing for periods of 2-3 hours |
Deadline to Apply | 03/17/2024 |
University Community of Inclusion | The University of Kentucky is committed to a diverse and inclusive workforce by ensuring all our students, faculty, and staff work in an environment of openness and acceptance. We strive to foster a community where people of all backgrounds, identities, and perspectives can feel secure and welcome. We also value the well-being of each of our employees and are dedicated to creating a healthy place to work, learn and live. In the interest of maintaining a safe and healthy environment for our students, employees, patients and visitors the University of Kentucky is a Tobacco & Drug Free campus. As an Equal Opportunity Employer, we strongly encourage veterans, individuals with disabilities, women, and all minorities to consider our employment opportunities. Any candidate offered a position may be required to pass pre-employment screenings as mandated by University of Kentucky Human Resources. These screenings may include a national background check and/or drug screen. |
Anticipated Start Date | 04/01/2024 |
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