Student Learning Center Program Assistant

Updated: 4 months ago
Location: Spokane, WASHINGTON


Posted: 18-Nov-23

Location: Spokane, Washington

Type: Full-time

Salary: Open


Other Staff/Administrative

Internal Number: 4796165

Student Learning Center Program Assistant
Available Title(s):
107M-YN_CS_NPS - Program Assistant
Business Title:
Student Learning Center Program Assistant
Employee Type:
Time Type:
Full time
Position Term:
12 Month
Position Details:
Summary of Duties:
The Student Learning Center Program Assistant (SLCPA) provides support for all programs within the College of Medicine MD program Student Learning Center. The SLC currently supports all 320 MD students concurrently.
The Program Assistant works closely with SLC leadership in scheduling both individual coaching meetings and coaching faculty meetings for three unique coaching programs across all four years of the MD educational program. The SLCPA also provides support for scheduling meetings and tracking accommodations for MD students. They provide scheduling support for individual learner coaching needs including students who will need remediation. Finally, the SLCPA works with multiple stakeholders across offices to update web resources and completes logistical planning for student learning workshops.
Essential Job Functions:
45% Coaching Programs Support
40% Individual Learner Support
10% Event Coordination
5% Other
Required Qualifications:
High school graduation or equivalent AND two years of full-time clerical experience OR equivalent education/experience.
Additional Requirements:

  • Strong computer skills including proficiency with Microsoft Office Excel, Outlook, and Word.
  • Skills or ability to develop skills in SharePoint.
  • Excellent written and spoken communication skills.
  • Demonstrated experience effectively handling confidential and sensitive information.
  • Strong customer service skills.

Preferred Qualifications:
  • Experience in the healthcare industry, higher education, or medical schools.
  • Experience communicating with individuals at all levels of an organization.
  • Experience with complex scheduling of a high volume number of meetings.
  • Experience monitoring tasks, events, or files to ensure compliance with established requirements.

Additional Information:
Area/College: Elson S. Floyd College of Medicine
Department Name: Office of Student Experience
City, State, Zip: Spokane, WA 99202
Department Link:
Monthly Salary: Range #37 $3,145 to $4,174 A-M | Successful candidates typically begin at the beginning of the salary range and receive scheduled salary increment increases in accordance with WAC 357-28. Step M is typically a longevity step.
WSU offers a comprehensive benefits package which includes: paid sick and vacation leave; paid holidays; medical, dental, life and disability insurance package for employees and dependents; retirement; deferred compensation and optional supplemental retirement accounts.
For a more detailed summary of benefits offered by WSU for classified staff visit:
Find total compensation here:
Overtime Eligibility: Eligible
FTE: 100%
This is a Permanent position.
Screening and Posting Close Date: The screening of applicants begins November 27, 2023. Applicants must submit their completed application by December 11, 2023 at 11:59 p.m.
Background Check: This position has been designated by the department to require a background check because it requires access to children or vulnerable adults as defined by RCW 74.34, engages in law enforcement, requires security clearance, interacts with WSU students in a counseling or advising capacity, has access to personal identifying and/or financial information, unsupervised access to university buildings/property, or other business-related need. A background check will not be completed until an initial determination of qualification for employment has been made.
Application Instructions:
Applicants must upload the following documents to their online application.
  • Resume (required)
  • Cover Letter (required)

External candidates, please upload all documents in the 'Resume/CV' section of your application. Internal candidates, please upload all documents in the 'Resume/Cover Letter' section of your application.
Documents may be submitted in one file or separate files. Applicants are encouraged to upload as a PDF if possible. Application materials should clearly communicate how the applicant meets all required qualifications and additional requirements.
Applicants will be requested to provide contact information for professional references within the online application.
WASHINGTON STATE UNIVERSITY IS AN EQUAL OPPORTUNITY/AFFIRMATIVE ACTION EDUCATOR AND EMPLOYER. Members of ethnic minorities, women, special disabled veterans, veterans of the Vietnam-era, recently separated veterans, and other protected veteran, persons of disability and/or persons age 40 and over are encouraged to apply.
WSU employs only U.S. citizens and lawfully authorized non-U.S. citizens. All new employees must show employment eligibility verification as required by the U.S. Citizenship and Immigration Services.
WSU is committed to providing access and reasonable accommodation in its services, programs, activities, education and employment for individuals with disabilities. To request disability accommodation in the application process, contact Human Resource Services: 509-335-4521 (v), Washington State TDD Relay Service: Voice Callers: 1-800-833-6384; TDD Callers: 1-800-833-6388, 509-335-1259(f), or [email protected] .
To apply, visit
Washington State University is an Equal Opportunity/Affirmative Action Educator and Employer.
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About Washington State University
Washington State University is a public research university committed to its land-grant heritage and tradition of service to society. Washington State College was established in 1890 as a land-grant institution. It has become a distinguished public research university, but its mission remains rooted in accessibility and public service.For more than 130 years, we have strived to unlock possibilities by empowering students, faculty, and others to create a world where all people can thrive.In that spirit, our community welcomes scholars from around the globe and prioritizes equitable opportunities for all.
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