Student IT Support - Provost Office

Auburn University, United States

Updated: 1 day ago
Location: Auburn, ALABAMA
Deadline: ;

Position Details
Position Information


Requisition Number Stu03281P
Home Org Name Provost & VP Academic Affairs
Division Name Provost and VP Academic Affair
Position Title Student IT Support - Provost Office
Working Title (if different from Position Title)
Job Summary
Will assist in providing desktop support to the Provost Office IT supported department.
Essential Functions
  • Ability to work independently.
  • Assisting with access to the data network, wireless network, accounts, email, software, printing services, telephone systems, and web applications.
  • Assisting with Duo 2Factor registration, reactivation, and removal.
  • Setting up new computers, smartphones, tablets, and printers/scanner then installing necessary 3rd party software and configuring those applications for use.
  • Troubleshooting and resolving problems with Windows, Mac, iOS, and Android operating systems.
  • Troubleshooting peripherals attached to a computer such as a docking station, USB printer/scanner, and other devices.
  • Will work directly with the current Sr. Endpoint Support Analyst to also provide OS, firmware, driver, and BIOS updates.
Minimum Qualifications
  • Enrolled as an undergraduate student at Auburn University in good academic standing during entire employment period.
  • Excellent oral and written communication skills.
  • Must be motivated, diligent, willing to learn, and hard-working.


Summer (May 6 – August 16)
  • Monday: 12:45-4:45 PM
  • Tuesday: 7:45-11:45 AM
  • Wednesday: 12:45-4:45 PM
  • Thursday: 7:45-11:45 AM
  • Friday: 12:45-4:45 PM

Fall (August 19 – December 13)
  • Monday: 1:00-4:45 PM
  • Tuesday: 7:45-11:30 AM and/or 1:30-4:45 PM
  • Wednesday: 12:45-4:45 PM
  • Thursday: 7:45-11:30 AM and/or 1:30-4:45 PM
  • Friday: 12:45-4:45 PM
Preferred Qualifications
Majoring in either Information Systems Management or Computer Science
Pay Rate $14.50/hour
Work Hours 20
City position is located in: Auburn
State position is located: Alabama

Posting Detail Information


Posting Date 04/10/2024
Closing Date 05/10/2024
EEO Statement
Auburn University is committed to an inclusive and diverse campus environment. Women, underrepresented groups, individuals with disabilities and veterans are encouraged to apply.
AUBURN UNIVERSITY IS AN AFFIRMATIVE ACTION/EQUAL OPPORTUNITY EMPLOYER. It is our policy to provide equal employment opportunities for all individuals without regard to race, sex, religion, color, national origin, age, disability, protected veteran status, genetic information, sexual orientation, gender identity, or any other classification protected by applicable law.
Special Instructions to Applicants
Quick Link for Internal Postings https://www.auemployment.com/postings/44638

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