Student Financial Services Systems Manager

Who We Are:

At Grantham our students are at the forefront of everything we do and we are passionate about maximizing their potential.  We have been making a difference and impacting the lives of students since 1951.  We have this same passion for our employees.  Are you looking to build a solid career and make an impact in the lives of others?  If the answer is Yes! We have an exciting opportunity for you!  

What We Have to Offer:

Just as we help our students maximize their potential, we’ll also help you maximize yours. From our full-time staff to our faculty, Grantham provides amazing job growth opportunities with a competitive compensation and benefits package, health and life insurance, retirement plan, generous paid time off, a culture of service and generosity, and a robust employee recognition program.  

POSITION DESCRIPTION:
Reporting to the Director, Student Financial Services, this position performs a variety of application configuration and analysis functions of the department’s technology and application systems. This is a non-supervisory role.

KEY JOB RESPONSIBILITIES:

• Utilize various reporting tools and database applications to retrieve information from databases for financial aid staff and other staff as needed; determines required data and presentation formats.
• Assists with creation of business processes to meet end user requirements and department regulatory mandates, rules, regulations, policies, and procedures
• Evaluates and personally participates in the functions necessary to implement and sustain the creation, maintenance, and use of financial aid databases and applications
• Tests and maintains data analysis and reporting programs to enhance and support reporting requirements and data tracking needs
• Troubleshoots, updates, modifies, and analyzes information systems to ensure compliance with regulatory needs and changes.
• Coordinates work and services with Information Technology Department and other university staff
• Perform other related duties as assigned

EDUCATION/ WORK EXPERIENCE REQUIREMENTS AND DESIRED SKILLS:

• Bachelor’s degree required; Master’s degree preferred
• Experience with student financial aid administration in higher education required
• Experience managing one or more Financial Aid programs within a for-profit environment with 4,000+ students preferred
• Knowledge of data systems concepts and structures, reporting relationships, data analysis methods, design, practices and procedures is required
• Knowledge of basic data management, data extraction and relational database systems techniques and practices is required
• Experience with CampusNexus (Anthology) systems is preferred
• Experience with the Banner Systems is preferred
• Ability to interact with all levels of individuals involved in financial aid process
• Excellent verbal and written communication skills.
• : Ability to read, analyze, and interpret common financial reports and legal documents. Ability to respond to common inquiries or complaints from customers, regulatory agencies, or members of the business community. Ability to effectively present information to executive management, faculty, staff, students, and/or board of directors.
• :  Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations.
• Ability to define problems, collect data, establish facts, and draw valid conclusions.
• The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
  • Frequently required to use hand to finger, handle, or feel (including the use of computer keyboards) and talk or hear (including the use of a telephone)
  • Occasionally required to walk, stand, and reach with hands and arms.
  • Extensive sitting at a desk and computer is required
  • Specific vision abilities include: close vision and distance vision
  • Some travel (10%) is required for this position. A current drivers’ license and good driving record is required

Grantham will seek to reasonably accommodate qualified individuals with a disability.  Such reasonable accommodation may take the form of making existing facilities readily accessible to or usable by individuals with a disability, restructuring jobs, modifying schedules, acquiring or modifying equipment, adjusting training materials, adjusting employment policies, and the like.

CORE COMPETENCIES:

• Integrity – operates within the highest ethical standards and integrity in all aspects of the position
• Motivated/Results Oriented – fantastic record of personal drive and the determination to succeed
• Mission Oriented - passionate about helping others; ownership spirit with a competitive disciplined execution for results
• Listening Skills – must be an active listener to insure client needs are fully understood and met
• Influence – skilled at directing and motivating others towards personal, academic and professional success