Student Disability Resources Exam Coordinator Assistant

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JOB DESCRIPTION AND POSITION REQUIREMENTS:

The Pennsylvania State University is committed to ensuring that diversity, equity, and inclusion are central to the success of a world-class research institution. We are concerned uniquely with the institutional change required for visioning and realizing a more socially just university.

Established in 1990, the Office of the Vice Provost for Educational Equity is committed to fostering a diverse and inclusive campus environment throughout Penn State’s twenty-four campuses. The Office of Educational Equity serves as a catalyst and advocate for Penn State’s diversity, equity, and inclusion initiatives by providing University-wide leadership to increase Penn State’s DEI efforts. Toward that end, Penn State is currently seeking applications and nominations for the position of Exam Coordinator Assistant.

Position Summary

Within the Office of Educational Equity, the Exam Coordinator Assistant position primarily supports the effective administration of exams, in accordance with federal mandates, in the Student Disability Resources (SDR) exam center. This position is responsible for assisting the Exam Coordinator and overseeing a team of exam assistants and proctors to ensure continuity of services. The individual in this position will interact and work with faculty requesting exams and students testing in the center. The individual will schedule exams and coordinate the resolution of issues related to administration of exams.

Primary Areas of Responsibility

Under the direction of the Exam Center Coordinator, the Exam Coordinator Assistant will:

• Schedule exams with approved disability-related accommodations within the exam center.

• Serve as team lead overseeing exam assistants and proctors to support the Exam Center Coordinator.

• Work with faculty or their representatives on exam scheduling, securing exam materials by scheduled exam date, and returning completed exams after exam completion.

• Troubleshoot system or center issues and resolve student or faculty concerns in collaboration with other units when necessary.

• Respond to student and faculty questions about exam center procedures and communicate departmental policies, processes, and responsibilities specific to each party.

• Enforce exam center student conduct expectations.

• Oversee nightly exam center closure process as needed.

• Promote a welcoming environment for diverse faculty and student clientele.

Testing center hours of operation are from 8:00AM – 10:00PM, Monday through Thursday, and 8:00AM – 5:00PM on Fridays. Scheduled hours will vary within the center’s hours of operation according to student need/demand.

Skills and Knowledge

This role requires a high degree of organization and professionalism, attention to detail, and multitasking. Required skills and knowledge include:

• Planning and organizational skills.

• Interpersonal and customer service skills.

• Competency in the use of a computer (Outlook).

• Ability to handle sensitive and confidential internal and external communications.

• Ability to build trust, create allies, and sustain mutually respectful relationships with faculty, staff, students, and colleagues.

Education and experience:

Typically requires a High School Diploma and 5 years of related work experience, or an equivalent combination of education and experience.

The Pennsylvania State University is committed to and accountable for advancing diversity, equity, inclusion, and sustainability in all of its forms. We embrace individual uniqueness, foster a culture of inclusion that supports both broad and specific diversity initiatives, leverage the educational and institutional benefits of diversity in society and nature, and engage all individuals to help them thrive. We value inclusion as a core strength and an essential element of our public service mission.

The pay range for this position, including all possible grades is:

$38,300.00 - $55,500.00

Salary Structure - additional information on Penn State's job and salary structure. 

CAMPUS SECURITY CRIME STATISTICS:

Pursuant to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act and the Pennsylvania Act of 1988, Penn State publishes a combined Annual Security and Annual Fire Safety Report (ASR). The ASR includes crime statistics and institutional policies concerning campus security, such as those concerning alcohol and drug use, crime prevention, the reporting of crimes, sexual assault, and other matters. The ASR is available for review here .

Employment with the University will require successful completion of background check(s) in accordance with University policies. 

EEO IS THE LAW

Penn State is an equal opportunity, affirmative action employer, and is committed to providing employment opportunities to all qualified applicants without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. If you are unable to use our online application process due to an impairment or disability, please contact 814-865-1473.

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