Student Clerk - College of Veterinary Medicine

Student Clerk Position

The Student Clerk position will help support faculty, staff and students in an academic setting as well as a fully functional veterinary teaching hospital of the College of Veterinary Medicine by performing communication activities required to keep an office functional. Their main responsibilities include greeting customers, taking the customer's information, and routing the customer to the team who can assist with their request. This person will help with other office tasks including maintaining and inventorying office equipment, assisting with toner replacements, and assisting with basic technology requests. The person in this position is expected to provide a high level of customer service. Exemplary interpersonal skills and a professional attitude are required.

Responsibilities:

• Assist with customer phone calls and walk-ins: take customer information and route to the appropriate team
• Create, update, and close tickets in the ticketing system
• Assist with receiving and processing incoming packages
• Assist with large format poster printing
• Assist with toner replacement
• Assist with labeling, sorting, and inventorying equipment
• Help with office management and organization, including maintaining office equipment
• Process old equipment for Purdue Salvage
• Assist with basic technology requests: equipment checkout, keyboard/mice replacements, cable management, configure wireless connections
• Various duties as assigned

Recommended Skills

• Excellent written and verbal customer service skills
• Proficiency with Microsoft Office
• Two hour minimum time block per assigned shift
  • 10 - 12 hours per week – concessions will be made based on class schedule
• Work effectively in a team environment
• Self-starter and ability to work independently on assignments
• Comfortable around small, large and exotic animals