Student Assistant- Library Access Services

Georgia College & State University (GCSU) is the state's designated public liberal arts university, where students learn the essential skills to compete in a fast-paced and technology-driven global society. The university prepares students for successful careers, leadership in communities, problem solving and life-long learning through personalized attention in a residential setting with opportunities for a variety of transformational experiences through its award-winning, high-impact practices. One of only three selective universities within the University System of Georgia and a top 10 ranked public university in the Southeast, GCSU offers undergraduate degrees in more than 40 majors, 34 graduate programs, doctorates in education and nursing, professional certificates and continuing education programs. 

As a member of the prestigious Council of Public Liberal Arts Colleges (COPLAC), GCSU is committed to fostering a liberal arts environment that values academic preeminence, interdisciplinary inquiry and an inclusive learning community. GCSU enjoys a strong reputation for academic excellence and nationally ranked programs according to US News & World Report, The Princeton Review and Colleges of Distinction - among other ranking sources.

Georgia College & State University takes great pride in combining the educational experience of a private liberal arts college with the affordability of a public university. Faculty and staff are dedicated to student engagement and experiential learning through high-impact practices such as internships, service- and community-based learning, diversity, study abroad opportunities, mentored undergraduate research and a capstone project that fosters intellectual curiosity, reasoned inquiry and critical thinking.

The university's beautiful and historic campus is located downtown in Milledgeville, Georgia, a charming, diverse college town of approximately 19,000 residents in Central Georgia, and only 90 miles southeast of Atlanta. Milledgeville is also the home of noted American author and alumna, Flannery O'Connor, '45, and the college community enjoys many exciting literary arts programs at O'Connor's former home, Andalusia, now owned by the university. Milledgeville is located on the banks of beautiful Lake Sinclair and Lake Oconee, allowing faculty, staff and students to take full advantage of the environmental and recreational benefits of being part of a lake community. For cultural, educational and leisure opportunities beyond Milledgeville - Macon and Atlanta are located within easy driving distances.

Georgia College & State University is committed to protecting academic freedom in addition to supporting the freedom of expression as outlined in the University System of Georgia's Freedom of Expression and Academic Freedom policy and its Ethics Code of Conduct . For more information, visit us online at gcsu.edu.

The Access Services department of Georgia College's Library oversees visitor access to materials and information. We are the front line for assistance and directing visitors to various service areas based upon their needs. Student Assistants in Access Services assist in the access and maintenance of GC Library collections; GIL Express process; security and facility checks; service questions and directions; and circulation desk duties.
The successful applicant will work a Monday-Friday schedule, with the possibility of working some weekend or nighttime hours and the expectation of extended hours during midterms and finals. Fall and Spring semester hours:
Monday-Thursday: 8:00AM-1:00AM
Friday: 8:00AM-6:00PM
Saturday: 10AM-6:00PM
Sunday: Noon-1:00AM

Customer Service patron interaction and assistance - 60%
Students will interact with visitors, guests, and the Georgia College Circulation desk.

Daily Tasks - 40%
Students will perform daily tasks like shelving books, preparing GIL and ILL items, and statistics checks.

Educational Requirements
Must be enrolled in at least 6 credit hours
Other Required Qualifications
Student enrolled in at least six credit hours as an undergraduate student at Georgia College.
Must have working knowledge of general office practices and duties.
Excellent oral and written communication skills.
Possess outstanding customer service skills.
Must be proactive and able to engage with a diverse constituency.
Required Experience
Enrolled at GC

ABILITIES
Demonstrated professionalism and dependability
Must be proactive and able to engage with a diverse constituency
KNOWLEDGE
Experience with Microsoft Office Suite
SKILLS
Demonstrated decision-making and problem-solving skills
Excellent oral and written communication skills
Outstanding customer service skills

Georgia College & State University (GCSU) is committed to the fundamental principle of equal opportunity and equal treatment for every prospective and current employee. No person shall, on the grounds of race, color, sex (including pregnancy, sexual orientation, and gender identity), religion, national origin, age, disability, veteran status, or genetic information, be excluded from employment or participation in, be denied the benefits of, or otherwise be subjected to discrimination, under any program or activity conducted by GCSU.

Georgia College & State University is a national award-winning institution in areas of student success and achievement. It strives to achieve excellence in the composition of its community, educational programs, university policies, research and scholarship, campus life, employment practices, extracurricular activities, and community outreach. It is a priority of the university to be a welcoming and inclusive environment so that its campus culture will enhance the ability of its community members to succeed in their endeavors, to be respected as individuals, and to feel a sense of belonging. Please visit Equal Employment Opportunity for more information.

This is not a supervisory position.
This position does not have any financial responsibilities.
This position will not be required to drive.
This role is considered a position of trust.
This position does not require a purchasing card (P-Card).
This position will not travel
This position does not require security clearance.

Ina Dillard Russell Library prepares inquisitive academics to thrive in an information-intensive and diverse global community by identifying, collecting, and providing access to resources, developing learning-centered services, and by providing instruction and expert support in a learning-rich environment. By creating a culture of innovation and a space for collaboration and development, Library faculty and staff seek to impart the skills necessary for success.

Seeking qualified candidates to apply. 
Attach the following documents to your application: 

• Resume
• Cover Letter - In your cover letter, please tell us: A little about yourself, including why you would like to work in the Access Services Department of the Library; How your previous work experience has prepared you for this position; And what 'excellent customer service' means to you. You may attach this document in the "additional document" location. 
• Please also provide a separate document in the 'schedule of availability' location. In that document, provide your anticipated class and extracurricular activities schedules for Fall 2024.