Student Account Specialist

Job Details

Please note: all position postings close at 12:00 A.M. CST on the position closing date

Student Account Specialist
Working Title Student Accounts Counselor
Position # A01125
Department Treasurer
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Employment Status:
Full time (29-40 Hrs)
Type of Employment:
Staff
# of openings:
1
Location:
ASU-Jonesboro
Proposed Salary Range:
Commensurate with Experience
Closing:
4/12/24

 

 

 

 

Please note: All postings close at 12 A.M. CST on the closing date.  A-State participates in E-Verify.

Position Summary:

The Student Accounts Specialist is responsible for processing student financial accounts at an institution of higher education. This position is governed by state and federal laws and institution policy.

Duties & Responsibilities:

• Assist students with account questions and provide guidance
• Answers and disseminates departmental telephone calls
• Composes, types, and edits various documents and/or jobs
• Meets and directs visitors to appropriate areas
• Processes incoming student/departmental forms and enters necessary information to file or start proper process flow
• Processes incoming return mail by entering appropriate information and then filing according to standards
• Reviews and disseminates departmental faxes
• Collects daily departmental mail, shredding, and scanning
• Reviews bad address reports and enters information as necessary
• Completes and mails return check notifications
• Receives and reviews scanned departmental documents
• Other duties as assigned

Knowledge/Skills/Abilities:

Knowledge of student financial aid programs. Knowledge of collection procedures and methods
Ability to participate in student account activities. Ability to compile and report information and statistics from student accounts
Ability to explain policies and regulations to students concerning accounts

General Days/Hours:

Monday - Friday
8:00 a.m. - 5:00 p.m.
Additional hours as requested and/or needed
Regular and reliable attendance

Other:

Please note: all position postings close at 12:00 A.M. CST on the position closing date

Minimum Qualifications:

The formal education equivalent of a High School Diploma
Two (2) years of experience in a specialized or related area applicable to work performed
Other job related education and/or experience may be substituted for all or part of these basic requirements, except for certification or licensure requirements, upon approval of the qualifications review committee

E-Verify Participation Notice:

https://e-verify.uscis.gov/web/media/resourcesContents/E-Verify_Participation_Poster_ES.pdf

 

E-Verify Right to Work:

https://www.e-verify.gov/sites/default/files/everify/posters/IER_RightToWorkPoster%20Eng_Es.pdf

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Apply Now

Working Title Student Accounts Counselor
Position # A01125
Department Treasurer

 

 

 

 

Please note: All postings close at 12 A.M. CST on the closing date.  A-State participates in E-Verify.

Position Summary:

The Student Accounts Specialist is responsible for processing student financial accounts at an institution of higher education. This position is governed by state and federal laws and institution policy.

Duties & Responsibilities:

• Assist students with account questions and provide guidance
• Answers and disseminates departmental telephone calls
• Composes, types, and edits various documents and/or jobs
• Meets and directs visitors to appropriate areas
• Processes incoming student/departmental forms and enters necessary information to file or start proper process flow
• Processes incoming return mail by entering appropriate information and then filing according to standards
• Reviews and disseminates departmental faxes
• Collects daily departmental mail, shredding, and scanning
• Reviews bad address reports and enters information as necessary
• Completes and mails return check notifications
• Receives and reviews scanned departmental documents
• Other duties as assigned

Knowledge/Skills/Abilities:

Knowledge of student financial aid programs. Knowledge of collection procedures and methods
Ability to participate in student account activities. Ability to compile and report information and statistics from student accounts
Ability to explain policies and regulations to students concerning accounts

General Days/Hours:

Monday - Friday
8:00 a.m. - 5:00 p.m.
Additional hours as requested and/or needed
Regular and reliable attendance

Other:

Please note: all position postings close at 12:00 A.M. CST on the position closing date

Minimum Qualifications:

The formal education equivalent of a High School Diploma
Two (2) years of experience in a specialized or related area applicable to work performed
Other job related education and/or experience may be substituted for all or part of these basic requirements, except for certification or licensure requirements, upon approval of the qualifications review committee

E-Verify Participation Notice:

https://e-verify.uscis.gov/web/media/resourcesContents/E-Verify_Participation_Poster_ES.pdf

 

E-Verify Right to Work:

https://www.e-verify.gov/sites/default/files/everify/posters/IER_RightToWorkPoster%20Eng_Es.pdf

E-Verify Participation Notice:

https://e-verify.uscis.gov/web/media/resourcesContents/E-Verify_Participation_Poster_ES.pdf

 

E-Verify Right to Work:

https://www.e-verify.gov/sites/default/files/everify/posters/IER_RightToWorkPoster%20Eng_Es.pdf