STERILE PROCESSING TECH, NON-CERTIFIED

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About Duke Health Technology Solutions

Pursue your passion for caring and innovation with Duke Heath Technology Solutions, which is dedicated to the transformation, development, and management of enterprise information technology solutions across Duke Health. By harnessing the power of innovative technologies like cloud computing and artificial intelligence — and pairing them with a forward-thinking approach — Duke Health Technology Solutions is revolutionizing the future of health care at Duke Health and beyond.

General Description of the Job Class 4272 (Equipment Distribution Tech)
Perform a variety of duties involved in the receipt, delivery, cleaning, storage, and pick-up of patient care equipment and supplies used throughout the Health System facility.
Duties and Responsibilities of this Level
Transports patient care equipment and supplies as directed by Dispatcher, Lead, or Manager. Completes distribution calls within allotted time standards.
Delivers and/or sets up required equipment at various patient care areas throughout the hospital in a safe and efficient manner.
Reports to the Nursing unit and notifies Nursing staff or HUC of equipment being delivered and / or picked up and records delivery and / or pickup.
Completion of assigned duties and proceeds as instructed. If a delay or problem occurs in delivery of equipment, technician will inform Lead, or Manager and proceed according to instructions issued.
Returns equipment promptly to the Equipment Distribution department after pick-up and performs proper cleaning and infection control procedures. Performs basic operational check on all equipment made ready for distribution.
Inspects equipment for current and up-to-date safety inspections and delivers any out-of-date items to Clinical Engineering.
Makes rounds on multiple Patient units at least three times per shift daily.
Knows the process to report broken equipment, also generate a work request, and delivers it to the proper area for repair.
Participates in in-service education sessions and related to training to increase personal knowledge of specific work related issues and personal development.
Responds to customers (hospital staff and physicians) requests in a professional, helpful and timely manner in person and on the telephone.
Follows departmental / hospital policies and procedures, rules and regulations.
Perform other related duties incidental to the work described herein.
Required Qualifications at this Level
Education:    High school diploma or GED required.
Basic computer knowledge of Windows operating environment. 
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Experience:    No previous experience is required for this position, but up to six months experience is desired.
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Degrees, Licensure, and/or Certification:    Must be able to read, write, comprehend, and communicate the English language.
High school diploma or GED required.
Basic computer knowledge of Windows operating environment. 
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Knowledge, Skills, and Abilities:    Displays positive working relations with team members and customers throughout the hospital, communicating positively and appropriately.
Dresses in accordance with the dress code while adhering to proper hygiene when reporting for work and performing job duties.
Adheres to the established policies addressing the confidentiality of patient information.
Respects patient’s privacy, always knocking before entering a patient room and identifying yourself.
Employee is flexible and willing to help other team members when presented with a situation that warrants cooperation and teamwork.
Exposure to common cleaning chemicals on a daily basis.
knowledge of SAP, Outlook, and Microsoft OS, Must be able to work  weekends and holidays, must be able to lift 50 lbs. consistently,  extreme walking, standing, lifting, and bending is required 75% of an eight hour shift, Experience in a Clean Room and sterile environment, must be able to push and pull up to and over 300 lbs consistently. Must have strong Oral and Written skills, Excellent customer service skills, must be able to handle and maintain composure in less than calm situations in a fast paced environment, Strong decision making skills,  must be self- directed and have the ability to be professional in a diverse environment. Experience operating fax machines, copiers, multi phone systems, phone etiquette is a must.

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Essential Physical Job Functions: Certain jobs at Duke University and Duke University Health System may include essentialjob functions that require specific physical and/or mental abilities. Additional information and provision for requests for reasonable accommodation will be provided by each hiring department.