Posting Details
Posting Details
Job Title | STEPS Phonathon Coordinator |
---|---|
Requisition Number | TE08267 |
Department Name | 14100:Development-Phonathon |
Work Location | Lexington, KY |
Salary Range | $18-$20/hour |
Type of Position | Temporary |
Position Time Status | Full-Time |
Required Education | |
Required Related Experience | |
Required License/Registration/Certification | |
Physical Requirements | Sitting for an extended period of time. |
Shift | Work Shift: Sunday through Thursday 1pm-10pm Hours Per Week : 40 |
Job Summary | UK Philanthropy & Alumni Engagement is seeking a detail-oriented individual with excellent management skills for the position of Phonathon Coordinator. Reporting to the Associate Director of Annual Giving, the Phonathon Coordinator is responsible for managing all aspects of the phonathon, including: • The recruitment, hiring, training, and monitoring of all call center employees, including up to four shift supervisors. All call center employees are students at the University of Kentucky. • Plan calling strategies to meet goals as well as develop scripts and other fundraising materials, change strategy from day-to-day as needed and provide marketing orientation for employee callers prior to each shift. • Administer the phonathon software, serve as contact person with the software service provider, and work with Annual Giving and UK Philanthropy staff to extract and manipulate data from the database. • Maintain time sheets and all HR related functions for 30+ student employees as well as work with the Associate Director to manage and maximize the payroll component of the phonathon budget. |
Skills / Knowledge / Abilities | Customer service, strategic thinking, experience managing students/volunteers/staff, experience in philanthropy/fundraising, proficiency utilizing MS Excel |
Does this position have supervisory responsibilities? | No |
Preferred Education/Experience | |
Deadline to Apply | 06/09/2024 |
University Community of Inclusion | The University of Kentucky is committed to a diverse and inclusive workforce by ensuring all our students, faculty, and staff work in an environment of openness and acceptance. We strive to foster a community where people of all backgrounds, identities, and perspectives can feel secure and welcome. We also value the well-being of each of our employees and are dedicated to creating a healthy place to work, learn and live. In the interest of maintaining a safe and healthy environment for our students, employees, patients and visitors the University of Kentucky is a Tobacco & Drug Free campus. As an Equal Opportunity Employer, we strongly encourage veterans, individuals with disabilities, women, and all minorities to consider our employment opportunities. Any candidate offered a position may be required to pass pre-employment screenings as mandated by University of Kentucky Human Resources. These screenings may include a national background check and/or drug screen. |
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