Staff Support Associate I/UKHC

University of Kentucky, United States

Updated: 28 days ago
Location: Lexington, KENTUCKY
Job Type: FullTime
Deadline: ;

Posting Details
Posting Details


Job Title Staff Support Associate I/UKHC
Requisition Number RE45560
Working Title Customer Relations Associate
Department Name H4005:Office of Patient Experience
Work Location Lexington, KY
Grade Level 05
Salary Range $15.00-22.60/hour
Type of Position Staff
Position Time Status Full-Time
Required Education

HS
Click here for more information about equivalencies: https://hr.uky.edu/employment/working-uk/equivalencies
Required Related Experience

2 yrs
Required License/Registration/Certification
None
Physical Requirements
This position requires regularly sitting at a computer workstation for extended periods of time; occasionally standing or walking with objects weighing up to 25 pounds; lifting, pushing, and/or pulling objects weighing up to or over 50 pounds; and performing tasks with repetitive motions. Also involves some exposure to risk of injury from moving, lifting, or positioning patients, equipment, or materials; and exposure to loud noises, temperature extremes, cuts/punctures, and combative/violent people.
Shift
Monday through Friday; 12:30pm – 9:00pm
Job Summary
The Staff Support Associate serves as a navigator at the UK Healthcare information desks; this position will assist with way-finding, patient throughput, maintaining a safe environment, and communication between staff and guests. Additional duties include clerical assignments related to customer relations.
Skills / Knowledge / Abilities
Excellent communication skills and knowledge of Microsoft Office Suite; the ability to work in fast-paced, high stress, team-centered environment, and an understanding of healthcare information systems.
Does this position have supervisory responsibilities? No
Preferred Education/Experience
Customer service or healthcare support services experience preferred.
Deadline to Apply 06/03/2024
University Community of Inclusion
The University of Kentucky is committed to a diverse and inclusive workforce by ensuring all our students, faculty, and staff work in an environment of openness and acceptance. We strive to foster a community where people of all backgrounds, identities, and perspectives can feel secure and welcome. We also value the well-being of each of our employees and are dedicated to creating a healthy place to work, learn and live. In the interest of maintaining a safe and healthy environment for our students, employees, patients and visitors the University of Kentucky is a Tobacco & Drug Free campus.
As an Equal Opportunity Employer, we strongly encourage veterans, individuals with disabilities, women, and all minorities to consider our employment opportunities.
Any candidate offered a position may be required to pass pre-employment screenings as mandated by University of Kentucky Human Resources. These screenings may include a national background check and/or drug screen.

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