Posting Details
Posting Details
Job Title | Staff Support Associate I/UKHC |
---|---|
Requisition Number | RE45876 |
Working Title | Staff Support Associate I |
Department Name | H4005:Office of Patient Experience |
Work Location | Lexington, KY |
Grade Level | 05 |
Salary Range | $15.00-22.60/hour |
Type of Position | Staff |
Position Time Status | Full-Time |
Required Education | HS |
Click here for more information about equivalencies: | https://hr.uky.edu/employment/working-uk/equivalencies |
Required Related Experience | 2 yrs |
Required License/Registration/Certification | None |
Physical Requirements | This position requires regularly sitting at a computer workstation for extended periods of time; occasionally standing or walking with objects weighing up to 25 pounds; lifting, pushing, and/or pulling objects weighing up to or over 50 pounds; and performing tasks with repetitive motions. |
Shift | Primarily Monday through Friday, 9:30am to 6:00pm. |
Job Summary | The Staff Support Associate plays a key role in customer satisfaction for the Office of Patient Experience, Perioperative Services Department, and UKHC enterprise. The primary job function of the SSA is to assist with patient throughput, wayfinding, maintaining a safe environment, and ensuring and effective communication between patient families, the physician, and the Perioperative Services staff. |
Skills / Knowledge / Abilities | Excellent communication skills and knowledge of Microsoft Office Suite; the ability to work in fast-paced, high stress, team-centered environment, and an understanding of healthcare information systems. |
Does this position have supervisory responsibilities? | No |
Preferred Education/Experience | Must have high school education or higher and at least 2 years in customer service. History in medical setting highly preferred. |
Deadline to Apply | 06/20/2024 |
University Community of Inclusion | The University of Kentucky is committed to a diverse and inclusive workforce by ensuring all our students, faculty, and staff work in an environment of openness and acceptance. We strive to foster a community where people of all backgrounds, identities, and perspectives can feel secure and welcome. We also value the well-being of each of our employees and are dedicated to creating a healthy place to work, learn and live. In the interest of maintaining a safe and healthy environment for our students, employees, patients and visitors the University of Kentucky is a Tobacco & Drug Free campus. As an Equal Opportunity Employer, we strongly encourage veterans, individuals with disabilities, women, and all minorities to consider our employment opportunities. Any candidate offered a position may be required to pass pre-employment screenings as mandated by University of Kentucky Human Resources. These screenings may include a national background check and/or drug screen. |
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