Staff Assistant III - Financial Aid

01-Sep-2022

Faculty of Arts and Sciences

59218BR

Job Summary

Reporting to the Assistant Director of Financial Aid and Senior Admissions Officer, Interfaculty Social Sciences, the Staff Assistant III provides comprehensive support for a wide range of complex administrative tasks in a busy office.  

Position Description

Duties include, but are not limited to, the following: 

• Provides general information and responds to a variety of admissions and financial aid inquiries from students, staff, and departments.  
• Manages student records and files and updates database information using a variety databases and materials.  
• Assists with production and review of reports, edits and updates financial aid forms, publications, and other materials.  
• Processes admissions and financial aid applications, coordinates admissions.
• processes activities and assists in the production of admissions materials.  
• Coordinates title IV materials for the Interfaculty Programs.
• Maintains busy calendars and schedules meetings.  
• Provides general support as needed for other areas of the admissions and financial aid office, including some phone coverage at the reception desk.  
• Related job duties as required. 

Basic Qualifications

College background with at least two years of work experience in an office environment.

Additional Qualifications and Skills

• B.A. preferred with 3 years related office experience.  
• Excellent organizational, interpersonal and communications skills.  
• Highly positive customer service attitude with ability to interact professionally with a variety of constituents.  
• Ability to handle a high volume of complex tasks and projects within deadlines is essential.  
• Ability to respond with flexibility to shifting priorities. 
• Must work well both independently and as a team player.  
• Solid understanding of financial principles; proven experience working with financial issues and meticulous attention to detail.  
• Strong computer skills required.  
• Knowledge of Harvard helpful, but not required. 

Working Conditions

This position will be based in Cambridge, MA and will require an on-campus presence. All hybrid work must be performed in a state in which Harvard is registered to do business (CA, CT, MA, MD, ME, NH, NY, RI, and VT). Human Resources Consulting is currently developing hybrid workplace models which actively support some remote work (within a state in which Harvard is registered to do business) where business and team needs allow. Furthermore, individual flexible and hybrid work options for this role will be discussed during the interview process. 

Additional Information

COVID Vaccine Policy: The University requires all Harvard community members to be fully vaccinated (primary series) against COVID-, as detailed in Harvard’s Vaccine & Booster  Information. Individuals may claim exemption from the vaccine requirement for medical or religious reasons. More information regarding the University’s COVID vaccination requirement, exemptions, and verification of vaccination status may be found at the University’s “COVID-19 Vaccine Information” webpage: http://www.harvard.edu/coronavirus/covid-19-vaccine-information/ . 

Job Function

General Administration

Location

USA - MA - Cambridge

Job Code

403033 Staff Assistant III

Department

Graduate School of Arts and Sciences

Union

55 - Hvd Union Cler & Tech Workers

Pre-Employment Screening

Identity

Schedule

Monday through Friday, 9 am - 5 pm

Commitment to Equity, Diversity, Inclusion, and Belonging

Harvard University views equity, diversity, inclusion, and belonging as the pathway to achieving inclusive excellence and fostering a campus culture where everyone can thrive. We strive to create a community that draws upon the widest possible pool of talent to unify excellence and diversity while fully embracing individuals from varied backgrounds, cultures, races, identities, life experiences, perspectives, beliefs, and values.

EEO Statement

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, gender identity, sexual orientation, pregnancy and pregnancy-related conditions, or any other characteristic protected by law.