Sr. User Experience Specialist

IT@JH Enterprise Business Solutions (EBS) is seeking a Sr. User Experience Specialist who will provide relevant UX research and design activities for EBS and our related business partners.

Specific Duties & Responsibilities

• Function as the UI functional expert.
  

• Analyze usage and users of specific functions, recommend and implement UI solutions to maximize the end-user benefit.
  

• Participate in user-centric design to achieve intuitive look and feel for contemporary UI.
  

• Work with User Experience Architect and User Experience Developers within technical strategy, architecture, and roadmap for UI expansion.
  

• Collaborate with customers, management, and team members focused on UI activities.
  

• Communicate and present the designs and design ideas to stakeholders and team members as visualizations in a clear, well-documented form; prototypes, wireframes, etc.
  

• Support the conception, testing and presentation of ideas that deliver the highest quality user interface in terms of innovation, simplicity and consistency.
  

• Collect requirements for user interface research.
  

• Assist in the execution of usability evaluation along with testing across UI development stages.
  

• Collect/document and incorporate feedback to improve the UI/X experience.
  

• Work with developers to ensure the designs are implemented as intended and the integrity of the user experience is maintained in the final product.
  

• Work closely within project teams to achieve milestones and objectives.
• Author and maintain documentation by writing audience-appropriate materials to serve as technical and/or end-user references.

• Mentor other staff members in tools and technologies.

Specific Devices, Software, Projects

• SAP UI/UX, non-SAP UI/UX as necessary.
• SAP is used as the back-office ERP solution for both Johns Hopkins Health System and Johns Hopkins University. Over 65,000 employees utilize SAP’s Employee Self Service functions at Johns Hopkins. Approximately 15,000 employees utilize SAP for additional job responsibilities.

Special Knowledge, Skills & Abilities

• Experience implementing prototypes to evaluate and ensure technical feasibility of UI designs.
• Focus on simplifying processes while delivering accurate results.
• Should have maturity of understanding and able to connect end to end flows – from Front end to middle tier to back end.
• High communication and customer management skills should be able to work with customers at various levels from executives to senior management to end users.

Minimum Qualifications

• Bachelor's Degree in Computer Science, MIS, Business Administration, or relevant functional area.
• Five years' experience.

Preferred Qualifications

• Experience with SAP products.
• Experience with SAP and SAP’s UI toolset including Fiori/SAP Screen Personas.
• Experience with SAP’s BUILD prototype product.
• UI/UX experience (2 years). 

Classified Title: Sr. ERP Business Analyst
Job Posting Title (Working Title): Sr. User Experience Specialist
Role/Level/Range: ATP/04/PF
Starting Salary Range: Min $46.53 - Max $81.48 HRLY (Commensurate with experience)
Employee group: Casual / On Call
Schedule: Varies
Exempt Status: Exempt
Location: Remote
Department name: IT@JH Enterprise Business Solutions
Personnel area: University Administration 

Total Rewards
The referenced salary range is based on Johns Hopkins University’s good faith belief at the time of posting. Actual compensation may vary based on factors such as geographic location, work experience, market conditions, education/training and skill level. Johns Hopkins offers a total rewards package that supports our employees' health, life, career and retirement. More information can be found here: https://hr.jhu.edu/benefits-worklife/

Please refer to the job description above to see which forms of equivalency are permitted for this position. If permitted, equivalencies will follow these guidelines:
JHU Equivalency Formula: 30 undergraduate degree credits (semester hours) or 18 graduate degree credits may substitute for one year of experience. Additional related experience may substitute for required education on the same basis. For jobs where equivalency is permitted, up to two years of non-related college course work may be applied towards the total minimum education/experience required for the respective job.

**Applicants who do not meet the posted requirements but are completing their final academic semester/quarter will be considered eligible for employment and may be asked to provide additional information confirming their academic completion date.

The successful candidate(s) for this position will be subject to a pre-employment background check. Johns Hopkins is committed to hiring individuals with a justice-involved background, consistent with applicable policies and current practice. A prior criminal history does not automatically preclude candidates from employment at Johns Hopkins University. In accordance with applicable law, the university will review, on an individual basis, the date of a candidate’s conviction, the nature of the conviction and how the conviction relates to an essential job-related qualification or function.

The Johns Hopkins University values diversity, equity and inclusion and advances these through our key strategic framework, the JHU Roadmap on Diversity and Inclusion .

Accommodation Information

If you are interested in applying for employment with The Johns Hopkins University and require special assistance or accommodation during any part of the pre-employment process, please contact the Talent Acquisition Office at [email protected] . For TTY users, call via Maryland Relay or dial 711. For more information about workplace accommodations or accessibility at Johns Hopkins University, please visit accessibility.jhu.edu .

Johns Hopkins has mandated COVID-19 and influenza vaccines, as applicable. The COVID-19 vaccine does not apply to positions located in the State of Florida. Exceptions to the COVID and flu vaccine requirements may be provided to individuals for religious beliefs or medical reasons. Requests for an exception must be submitted to the JHU vaccination registry. For additional information, applicants for SOM positions should visit https://www.hopkinsmedicine.org/coronavirus/covid-19-vaccine/ and all other JHU applicants should visit https://covidinfo.jhu.edu/health-safety/covid-vaccination-information/ .

The following additional provisions may apply, depending on campus. Your recruiter will advise accordingly.

The pre-employment physical for positions in clinical areas, laboratories, working with research subjects, or involving community contact requires documentation of immune status against Rubella (German measles), Rubeola (Measles), Mumps, Varicella (chickenpox), Hepatitis B and documentation of having received the Tdap (Tetanus, diphtheria, pertussis) vaccination. This may include documentation of having two (2) MMR vaccines; two (2) Varicella vaccines; or antibody status to these diseases from laboratory testing. Blood tests for immunities to these diseases are ordinarily included in the pre-employment physical exam except for those employees who provide results of blood tests or immunization documentation from their own health care providers. Any vaccinations required for these diseases will be given at no cost in our Occupational Health office.

Note: Job Postings are updated daily and remain online until filled.