Sr. Network Engineer

Current Employees:

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The Senior Network Engineer evaluates system networking needs and recommends improvements and modifications to existing infrastructure. The incumbent also maintains the design and integrity of the University’s internal network, including customer-facing hosted and cloud environments. Moreover, an employee in this position provides expert technical assistance to team members with high-level system and networking requests.

Department Specific Functions

1. Devise, plan, deploy, and improve wireless networks from the beginning to implementation by collaborating with vendors, managers, and network engineers.

2. Understand client requirements to be able to cater to their appropriate needs.

3. Responsible for administering and maintaining communication infrastructure, including network connectivity, internet access, DNS, DHCP, LAN/WAN, VLANs, routing protocols, sub-netting, TCP/IP, OSPF, and QoS

4. Responsible for installing, maintaining, and supporting LAN, WAN and VoIP infrastructure.

5. Provide high-level technical support for voice, video, and data network systems.

6. Maintain network documentation, and hardware and software standards.

7. Troubleshoots and resolves complex problems encountered in network, server/virtual server environment; communicates the technique and resolution to Technical Infrastructure team.

8. Analyze and resolve network hardware and software problems in a timely and accurate fashion and provide training to colleagues where required.

9. Oversee and participate in the installation, monitoring, maintenance, support, and optimization of all network hardware, software, and communication links.

10. Evaluates network needs and recommends improvements and modifications to existing infrastructure.

11. Supervises and assists with the installation, upgrades and support of assigned network hardware, operating systems, and software for external customers.

12. Practice network asset management, including maintenance of network component inventory and related documentation and technical specifications information.

13. Monitor and test network performance and provide network performance statistics and reports.

14. Participate in managing all network security solutions.

15. Handhold other in-house engineers to train them on wireless technologies, besides guiding other non-technical people.

16. Provide guidance to (junior) members of the team.

17. Provides subject matter expertise to maintain the appropriate lifecycle for the technologies in scope including technology, risk, refresh, migration, and retirement.

18. Provides support for critical network services 24x7x365 using the tools and resources available within the department.

19. Is on-call to troubleshoot and resolve reported network problems, 24 hours a day, 7 days a week.

20. Submits documentation on diagnosis and correction of troubles.

21. Reports issues that occur during shift to leadership quickly and accurately

22. Other duties as assigned.

Minimum Qualifications

• Bachelor’s Degree in relevant field

• Minimum 5 years of relevant experience. Any relevant education, certifications and/or work experience may be considered.

Knowledge, Skills and Attitudes:

• Skill in collecting, organizing, and analyzing data.

• Ability to recognize, analyze, and solve a variety of problems.

• Ability to exercise sound judgment in making critical decisions.

The University of Miami is an Equal Opportunity Employer - Females/Minorities/Protected Veterans/Individuals with Disabilities are encouraged to apply. Applicants and employees are protected from discrimination based on certain categories protected by Federal law. Click here for additional information.

Job Status:

Full time

Employee Type:

Staff

Pay Grade:

i106