Sr. Community Outreach Specialist

Details

Posted: 23-Mar-24

Location: Baltimore, Maryland

Salary: Open

Categories:

Administrative/Support
Staff/Administrative

Internal Number: 113295-en_US

This position is part of a team of health care professionals providing comprehensive support services to clients at the John G. Bartlett Specialty Practice, the adult outpatient HIV program at Johns Hopkins Hospital. We are seeking a Sr. Community Outreach Specialist , under the direction of the Director of Social Work, will coordinate between three different sites to assist in critical information tracking of Ryan White Program eligibilities, data collection, and linkage with community resources. The position is focused on supporting the role of the Case Management department in optimizing the Ryan White Eligibility Intake process and data collection which improves Case Manager efficiency and effectiveness.

Specific Duties & Responsibilities

• Enroll clients with HIV/AIDS from the clinic in the Ryan White Program.
• Conduct Social Determinants of Need screening prior to medical appointment.
• Address high risk social determinants prior to medical appointment through referrals to case management, peer navigators, medical team collaboration and/or community resources.
• Collect income information prior to medical/case management visit or prepare patients to bring in financial documents needed prior to visit.
• Participate in Ryan White eligibility committee to evaluate best practices for information collection in Baltimore city and Baltimore county offices.
• Develop a tracking system to ensure Ryan Eligibility stays current through updated financial and other psychosocial information.
• Documents client interactions in the hospital's electronic medical record system and provides updates of the client's public assistance application(s) status to the Case Manager.
• Accompanies clients to appointments at the Department of Social Services, Social Security Administration, Motor Vehicles Administration and other community agencies to obtain records needed to apply for public benefits.
• Provides Case Managers with an updated list of HIV community resources.
• Updates educational materials for clients and staff, including pamphlets, posters, and brochures.
• Assist patients in improving their adherence to HIV care and other medical illnesses.
• Provide education on mental health and substance abuse programs.
• Assist patients in applying for health insurance and prescription programs such as ACA, MADAP, Medicare, Medical Assistance, Social Security Extra Help, QMB, SPDAP.
• Refer patients to Department of Social Services for programs such as Food Stamps, TDAP, TCA, Eviction Prevention, and Energy Assistance.
• Provide education on the disability programs provided by the social Security Administration such as SSI and SSDI.
• Refer patients to community resources programs for housing/shelters, food services, and employment.
• Arrange patient's transportation services that include cabs, tokens, and referrals to Moveable Feast transportation program. Assist patients to enroll in transportation programs offered by the MTA and Medical Assistance.
• Performs other duties as assigned or required.

Additional Knowledge, Skills, & Abilities

• Strong organizational skills with attention to detail and follow through.

• Able to work with culturally diverse client population.

Minimum Qualifications

• Bachelor's Degree.
• Some related work experience.
• Knowledgeable of Microsoft Office products.
  

• Additional experience may substitute for required education, to the extent permitted by the JHU equivalency formula.
  

Preferred Qualifications

• Knowledge of community resources preferred.
  
• Familiarity with Maryland state public health assistance programs preferred.

 

 

Classified Title: Sr. Community Outreach Specialist 
Role/Level/Range: ACRO37.5/02/CD  
Starting Salary Range: $17.00 - $30.00 HRLY ($48,000 targeted; Commensurate with experience) 
Employee group: Full Time 
Schedule: Monday-Friday, 8:30am-5:00pm 
Exempt Status: Non-Exempt 
Location: Hybrid/School of Medicine Campus 
Department name: ​​​​​​​SOM DOM ID Bartlett Clinic  
Personnel area: School of Medicine 

 

 

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About Johns Hopkins University
Johns Hopkins University remains committed to its founding principle, that education for all students should be grounded in exploration and discovery. Hopkins students are challenged not just to learn but also to advance learning itself. Critical thinking, problem solving, creativity, and entrepreneurship are all encouraged and nourished in this unique educational environment. After more than 130 years, Johns Hopkins remains a world leader in both teaching and research. Faculty members and their research colleagues at the university's Applied Physics Laboratory have each year since 1979 won Johns Hopkins more federal research and development funding than any other university. The university has nine academic divisions and campuses throughout the Baltimore-Washington area. The Krieger School of Arts and Sciences, the Whiting School of Engineering, the School of Education and the Carey Business School are based at the Homewood campus in northern Baltimore. The schools of Medicine, Public Health, and Nursing share a campus in east Baltimore with The Johns Hopkins Hospital. The Peabody Institute, a leading professional school of music, is located on Mount Vernon Place in downtown Bal...timore. The Paul H. Nitze School of Advanced International Studies is located in Washington's Dupont Circle area.
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