Sr. Business Intelligence Analyst II

The Department of Psychiatry and Behavioral Sciences is seeking an Assistant Administrator – Clinical . This position reports to the Associate Administrator of Psychiatry and is responsible for the management and improvement of specific operations for Psychiatry Community Hospitals, including new program development, improvement of existing research/clinical/administrative programs and processes. Develops departmental goals, policies and procedures. Oversees and stewards’ projects to scheduled completion, implements operational solutions to budgetary issues. Represents the Department on institutional committees.

Specific Duties & Responsibilities

Financial Oversight & Management

• Provides oversight and management of all financial lines of business (clinical, research, general funds, gift/endowment, discretionary, programmatic, etc.).
• Coordinates with leadership, resource sharing and monitors for appropriate resource allocation among operational units.
• Develops fiscal operating roll-up budget for submission to the Department Administration for approval and then to the School of Medicine (SOM) Business Office.
• Review unit accounts as needed to prepare roll-up budget.
• Work with unit level administrative and financial staff to assure JHU financial compliance for sponsored and non-sponsored accounts.
• Reviews expenditures and reconciliation of accounts.
• Implements systems to provide proper controls, analysis and good business practice, including JHU compliant electronic reconciliation and proactive electronic approval.
• Reviews or prepares business plans for existing units or potential new business opportunities.
• Provide, review, and analyze clinical practice finances through the preparation of monthly reports in Cognos.
• Develops appropriate billing strategies to maximize annual charges.
• Ensures accurate compliance of faculty billing activity in accordance with institutional guidelines.
• Monitors personnel funding allocations (eforms).
• Designs and produces various reports utilizing institutional data to create monthly, quarterly, and annual financial roll-up reports.
• Responsible for collaborating with financial staff to develop operational and financial objectives.
• In collaboration with departments financial staff, responsible for developing systematic methods for evaluating the financial impact of programs, special projects, and performance improvement projects in clinical and research areas.

Administrative Responsibilities

• Monitors, evaluates and implements business practices and procedures to support the day-to-day operational needs of the Department.
• Develops new administrative policies as needed to ensure smooth operation in the Department.
• Assists with development of Department's annual operating budget.
• Provides various monthly, quarterly and annual operational and financial reports for the Chair and Department Administrator.
• Supervises administrative, managerial and technical staff.
• Determines and implements solutions to non-routine administrative problems.
• Responsible for JHH Minor Capital Requests. Acts as an EPIC super user for the department, including access, training, and involving EPIC technical support and EPIC application coordinators as needed to request system solutions.

Human Resources

• Works with departmental Human Resources to develop staff job descriptions, restructures of job descriptions for staff positions as needed and growth opportunities within the department to provide career paths for employees.
• With the assistance of departmental Human Resources, determines and implements solutions to HR problems both at the request of staff and/or supervisors and by self-initiated intervention.
• Orients faculty and staff supervisors to responsible HR management practices and to university HR policies and procedures.
• Oversees management of payroll operations for the department, including direct involvement in annual and special increases, promotions and recruitments.
• Oversees training of staff, including procedures to improve efficiency and, as necessary, to reorganize.

Compliance & Regulatory Affairs

• Oversees and maintains compliance with state, local, and federal regulations, including those related to professional fee billing, hospital billing, emergency management, and laboratory inspections.
• Ensures specific regulatory requirements are met and maintains a centralized repository of program information that demonstrates compliance.
• Acts as the point-person in government site visits and audits.
• Partners with affiliated facilities in areas of access and program development, clinical collaboration and network development.

Revenue Enhancement & Profitability

• Devises strategies for enhancing revenue and increasing profitability for the Department.
• Performs continuous analysis directed at identification of areas for revenue improvement and cost-savings.
• Prepares monthly variance report for professional fee charges and payments.
• Prepares EPIC open encounter reports to monitor timely closing of encounters by providers.
• Collaborates with departmental and external contacts to implement savings and enhancement plans.
• Directs the day-to-day administrative, personnel and financial operations of the department.
• Oversees all departmental staff, including administrative, financial, academic, research and related support personnel.

Internal Relationship Management

• Builds strong collaboration with Psychiatry Administrators and Directors to ensure goals are met.
• Proactively identifies faculty and staff concerns and issues, and partners with Administrators and co-directors for appropriate resolution.
• Establishes communication channels with staff and faculty to ensure that they receive information on internal and external issues which effect the operations of their assigned areas, as well as provide advice, assistance, information and service that aids them in attaining related objectives.
• Works with appropriate personnel and/or organizations to ensure that teams and individuals have the clinical, information and organizational tools to serve our patients and customers effectively and efficiently.

Patient Satisfaction

• Monitors patient satisfaction data and implements projects toward improvement goals.
• Works with faculty and staff to develop and implement sustainable patient satisfaction improvement initiatives based on monthly feedback.

Special Knowledge, Skills, & Abilities

• Conduct self in an exemplary fashion to achieve goals and set example for others within Johns Hopkins Psychiatry.
  
• Exude Johns Hopkins core values of Integrity, Excellence, Collaboration, Innovation, Respect and Diversity.
  
• Fluency to master complex issues swiftly and the ability to explain the dimensions and the solutions articulately to decision makers and staff.
  
• High energy level, creativity, enthusiasm and passion for working in a dynamic and complex environment.
  
• Ability to supervise, lead, and train financial, clinical and administrative staff.
  
• Knowledge of accounting and budgeting theory and practices. Preferred knowledge and understanding of the Johns Hopkins University accounting system and related fiscal offices.
  
• Ability to make independent judgments and to act on decisions on a daily basis. Ability to work for long periods of time without direction.
  
• Ability to prioritize own work and work of staff as needed. Ability to work with flexibility on several tasks simultaneously and to meet various concurrent deadlines.
  
• Very strong organizational skills, analytical and problem-solving abilities, and attention to detail.
  
• Ability to maintain confidentiality.
  
• Strong interpersonal and communication skills, both oral and written, with gravitas, executive presence, confidence and sophistication. Ability to effectively interact with all levels of University and Hospital employees as well as outside contacts.
  

Physical Requirements 

• Ability to stand, walk or sit for an extended period of time.
  
• Reaching by extending hand(s) or arm(s) in any direction.
  
• Finger dexterity required to manipulate objects with fingers rather than with whole hand(s) or arm(s), for example, using a keyboard.
  
• Communication skills using the spoken word.
  
• Ability to see within normal parameters.
  
• Ability to hear within normal range.
  

Supervisory responsibility 

• Four direct reports, Sr Production Unit Manager, Clinical Operations Manager- Johns Hopkins Howard County Medical Center, Clinical Project Manager, Clinical Nurse Reviewer.

Minimum Qualifications

• Bachelor's Degree in Business, Finance, Accounting, or another related field required.

• Requires minimum of seven years progressively responsible professional level administrative and financial experience related to monetary or non-monetary resources of a department, center, or unit, including minimum of 2 years financial management experience.

Preferred Qualifications

• Supervisory experience strongly preferred. Experience in an academic or medical setting.
  
• Master's Degree in a related field may substitute for required experience, to the extent permitted by the JHU equivalency formula.

Classified Title: Assistant Administrator - Clinical
Job Posting Title (Working Title): Sr. Business Intelligence Analyst II
Role/Level/Range: ATP/04/PF
Starting Salary Range: Min $84,700 - Max $148,300 Annually ($116,500 targeted; Commensurate with experience)
Employee group: Full Time
Schedule: Monday - Friday, 8;30 - 5:00pm
Exempt Status: Exempt
Location: Hybrid/School of Medicine Campus
Department name: ​​​​​​​PSYCHIATRY COMMUNITY HOSPITALS
Personnel area: School of Medicine 

Total Rewards
The referenced salary range is based on Johns Hopkins University’s good faith belief at the time of posting. Actual compensation may vary based on factors such as geographic location, work experience, market conditions, education/training and skill level. Johns Hopkins offers a total rewards package that supports our employees' health, life, career and retirement. More information can be found here: https://hr.jhu.edu/benefits-worklife/

Please refer to the job description above to see which forms of equivalency are permitted for this position. If permitted, equivalencies will follow these guidelines:
JHU Equivalency Formula: 30 undergraduate degree credits (semester hours) or 18 graduate degree credits may substitute for one year of experience. Additional related experience may substitute for required education on the same basis. For jobs where equivalency is permitted, up to two years of non-related college course work may be applied towards the total minimum education/experience required for the respective job.

**Applicants who do not meet the posted requirements but are completing their final academic semester/quarter will be considered eligible for employment and may be asked to provide additional information confirming their academic completion date.

The successful candidate(s) for this position will be subject to a pre-employment background check. Johns Hopkins is committed to hiring individuals with a justice-involved background, consistent with applicable policies and current practice. A prior criminal history does not automatically preclude candidates from employment at Johns Hopkins University. In accordance with applicable law, the university will review, on an individual basis, the date of a candidate’s conviction, the nature of the conviction and how the conviction relates to an essential job-related qualification or function.

The Johns Hopkins University values diversity, equity and inclusion and advances these through our key strategic framework, the JHU Roadmap on Diversity and Inclusion .

Accommodation Information

If you are interested in applying for employment with The Johns Hopkins University and require special assistance or accommodation during any part of the pre-employment process, please contact the Talent Acquisition Office at [email protected] . For TTY users, call via Maryland Relay or dial 711. For more information about workplace accommodations or accessibility at Johns Hopkins University, please visit accessibility.jhu.edu .

Johns Hopkins has mandated COVID-19 and influenza vaccines, as applicable. The COVID-19 vaccine does not apply to positions located in the State of Florida. Exceptions to the COVID and flu vaccine requirements may be provided to individuals for religious beliefs or medical reasons. Requests for an exception must be submitted to the JHU vaccination registry. For additional information, applicants for SOM positions should visit https://www.hopkinsmedicine.org/coronavirus/covid-19-vaccine/ and all other JHU applicants should visit https://covidinfo.jhu.edu/health-safety/covid-vaccination-information/ .

The following additional provisions may apply, depending on campus. Your recruiter will advise accordingly.

The pre-employment physical for positions in clinical areas, laboratories, working with research subjects, or involving community contact requires documentation of immune status against Rubella (German measles), Rubeola (Measles), Mumps, Varicella (chickenpox), Hepatitis B and documentation of having received the Tdap (Tetanus, diphtheria, pertussis) vaccination. This may include documentation of having two (2) MMR vaccines; two (2) Varicella vaccines; or antibody status to these diseases from laboratory testing. Blood tests for immunities to these diseases are ordinarily included in the pre-employment physical exam except for those employees who provide results of blood tests or immunization documentation from their own health care providers. Any vaccinations required for these diseases will be given at no cost in our Occupational Health office.

Note: Job Postings are updated daily and remain online until filled.