Sr. Associate Director of OIS

The Office of International Services (OIS) is seeking aSr. Associate Director of OIS for New Students and Client Education. Reporting to the Director for International Students, this position provides senior leadership and strategic policy and practice development related to international students and scholars as a member of the OIS leadership team.  The Sr. Associate Director works closely with the Director for International Students to plan, develop, and execute strategic and operational plans and policies that align with the broad goals of OIS and the University. The position is responsible for ensuring compliance with all Department of State, Department of Homeland Security, and Student and Exchange Visitor Program regulations and recommendations.  The Sr. Associate Director provides strategic planning around advising for F-1 Students and Exchange Visitors and serves as the direct manager for the OIS professional advising staff and is responsible for supervision, mentorship, and professional development.  In addition, this position serves as a Designated School Official for the F-1 program and as Alternate Responsible Officer for the J-1 program.

Specific Duties & Responsibilities

Leadership & Compliance Oversight

• In conjunction with Associate Vice Provost for International Student and Scholar Services, develops and executes strategies for the unit; participates in strategic planning as part of OIS leadership team.
• Senior functional lead for all office processes and advising related to incoming and newly arrived students. Monitors for issues requiring attention and manages relevant SUNAPSIS alerts. Ensures consistency in the team's student advising practices and addresses inconsistencies at team and individual meetings.
• Senior functional lead for international student education and programming on topics such as pre-arrival, orientation, living and studying in the U.S., maintaining F-1/J-1 status, F-1/J-1 employment benefits, and culture shock and adaptation.
• Provides expert, competent, and professional service to international students at all JHU schools concerning complex U.S. immigration laws governing and/or regulating their stay in the U.S.
• Monitors changes in immigration law and develops strategic planning around regulation communication and implementation. Develops policy and procedures as needed to ensure University compliance. Develops and implements communication strategies to inform all OIS partners of compliance-driven changes to processes.
• Serves as senior member of OIS Student Team. Functions as Designated School Office for all JHU F-1 Student Programs and maintains active registration with the U.S. Department of Homeland Security to function in this capacity.
• Prepares and Provides training sessions as needed for campus partners.
• Oversees OIS website content related to new students and OIS programming for students. Provides content edits to OIS website team when necessary.
• Advises on J-1 Student matters as necessary. Functions as Alternate Responsible Office for JHU J-1 Exchange Visitor Program and maintains active registration with the Department of State to function in this capacity.

Outreach

• Builds and maintains strong and positive relationships with deans, faculty, and campus administrators at the University. Provides functional advice to schools, departments, divisions, and affiliates, as it relates to student services.
• Represents OIS in activities related to university-wide initiatives.
• Assists in the development and implementation of formal office policies and procedures and disseminates that information to affected parties, including the international students, faculty, and staff.
• Manages special projects as assigned.

Supervision

• Provides leadership and direct supervision International Service Advisors.
• Thoroughly understands, determines, and supervises staff workload and ensures it is aligned with and meeting office expectations, demands, and needs.
• Recruits, trains, evaluates, and mentors staff; encourages professional development.

Perform other duties as assigned.

Minimum Qualifications

• Master's Degree or equivalent required.
• Additional experience may be substituted for education.
• Knowledge of procedures for employment, change of visa status, reinstatement, and other complex F and J authorizations and processes.
• Must be U.S. citizen or Permanent Resident to meet regulatory requirements as a Designated School Official and Alternate Responsible Officer.
• Must be willing to travel to participate in professional meetings and conferences.
• Five years of related experience and familiarity with international education in general.
• Must demonstrate extensive regulatory experience in an office responsible for interpreting and applying government regulations and statutes pertaining to non-immigrant students.
• Ability to work cooperatively and collaboratively with diverse groups and individuals.
• Excellent written and oral communication skills.
• Ability to work independently on multiple complex tasks.
• Strong analytical and organizational skills.
• Must have extremely good time management and customer service skills.
• Experience with use of MS Office applications, especially Word, Excel, and Outlook; experience in use of university student and personnel information systems; familiarity with FERPA regulations.

Preferred Qualifications

• Supervisory experience/training and demonstrated knowledge of human resources related policies and procedures.
• Strong interpersonal, collaborative, organizational, analytical, and oral/written communication skills.
• Ability to work independently and manage complex projects.
• Experience with use of SUNAPSIS case management software.

Classified Title: Sr. Associate Director of OIS
Role/Level/Range: ACRP/04/ME
Starting Salary Range: Min $64,000 - Max $112,200 Annually (Commensurate with experience)
Employee group: Full Time
Schedule: Monday - Friday, 8 a.m. - 4:30 p.m.
Exempt Status: Exempt
Location: Remote
Department name: International Services, Office of
Personnel area: University Administration 

Please refer to the job description above to see which forms of equivalency are permitted for this position. If permitted, equivalencies will follow these guidelines:
JHU Equivalency Formula: 30 undergraduate degree credits (semester hours) or 18 graduate degree credits may substitute for one year of experience. Additional related experience may substitute for required education on the same basis. For jobs where equivalency is permitted, up to two years of non-related college course work may be applied towards the total minimum education/experience required for the respective job.

**Applicants who do not meet the posted requirements but are completing their final academic semester/quarter will be considered eligible for employment and may be asked to provide additional information confirming their academic completion date.

The successful candidate(s) for this position will be subject to a pre-employment background check. Johns Hopkins is committed to hiring individuals with a justice-involved background, consistent with applicable policies and current practice. A prior criminal history does not automatically preclude candidates from employment at Johns Hopkins University. In accordance with applicable law, the university will review, on an individual basis, the date of a candidate’s conviction, the nature of the conviction and how the conviction relates to an essential job-related qualification or function.

The Johns Hopkins University values diversity, equity and inclusion and advances these through our key strategic framework, the JHU Roadmap on Diversity and Inclusion .

Johns Hopkins has mandated COVID-19 and influenza vaccines, as applicable. The COVID-19 vaccine does not apply to positions located in the State of Florida. Exceptions to the COVID and flu vaccine requirements may be provided to individuals for religious beliefs or medical reasons. Requests for an exception must be submitted to the JHU vaccination registry. For additional information, applicants for SOM positions should visit https://www.hopkinsmedicine.org/coronavirus/covid-19-vaccine/ and all other JHU applicants should visit https://covidinfo.jhu.edu/health-safety/covid-vaccination-information/ .

The following additional provisions may apply, depending on campus. Your recruiter will advise accordingly.

The pre-employment physical for positions in clinical areas, laboratories, working with research subjects, or involving community contact requires documentation of immune status against Rubella (German measles), Rubeola (Measles), Mumps, Varicella (chickenpox), Hepatitis B and documentation of having received the Tdap (Tetanus, diphtheria, pertussis) vaccination. This may include documentation of having two (2) MMR vaccines; two (2) Varicella vaccines; or antibody status to these diseases from laboratory testing. Blood tests for immunities to these diseases are ordinarily included in the pre-employment physical exam except for those employees who provide results of blood tests or immunization documentation from their own health care providers. Any vaccinations required for these diseases will be given at no cost in our Occupational Health office.

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