Sooner Card Graduate Assistant (Summer)

Sooner Card has a unique opportunity in welcoming students, faculty and staff to the University of Oklahoma through the creation of the Sooner Card. The Sooner Card Graduate Assistant will train and oversee the student staff working at both Sooner Card locations. Further, the Sooner Card GA will promote the brand of Sooner Card by building relationships across campus and further aligning Sooner Card with the trajectory of the University of Oklahoma. The position will start in May 2024 and preferred candidates will have the availability to work Summer 2024, Fall 2024 and Spring 2025.  

Representative Duties:  
The Sooner Card Graduate Assistant works directly with Sooner Card professional staff and provides general oversight of student positions, including hiring, training, and staff development. They will also assist with the business administration of the Sooner Card office(s) and the promotion of the Sooner Card brand. They will assist with or be directly responsible for the following: 

• Hiring of student staff 
• Scheduling of student staff 
• Student staff trainings and development 
• Card office business administration, including but not limited to: daily financial transactions and deposits, card requests, and customer relations.  
• Other duties as assigned, including assisting with departmental accounting.  
• The Sooner Card Graduate Assistant will co-lead a team and further promote the Sooner Card brand by building relationships across campus and providing an excellent customer experience at the Sooner Card office(s).  

Required Attachments (No Pictures):

• Resume
• Cover Letter 
• Class Schedule 

Required Education: Bachelor's degree. Must be current OU Graduate Student enrolled in the semester(s) worked - Adult and Higher Ed, Human Relations, Business or related field.

• Must attach ONE class schedule for current term

Skills:

• 
  Individual should have excellent customer service; must have exceptional oral and written communication skills; must have basic computer skills; and be able/willing to work evenings, early mornings, and weekends if/when needed. 
  

Advertised Physical Requirements:

• Standard office environment

Department Preferences:

• Previous employment experience in a customer service capacity.
• Previous experience leading a team.

Supervision: 

• Will supervise 3-9 hourly student employees. 
• Will report to the Director of Sooner Card. 

Special Instructions: If you are selected as a final candidate for this position, you will be subject to The University of Oklahoma Norman Campus Tuberculosis Testing policy.  To view the policy, visit https://hr.ou.edu/Policies-Handbooks/TB-Testing.

Why You Belong at the University of Oklahoma: The University of Oklahoma fosters an inclusive culture of respect and civility, belonging, and access, which are essential to our collective pursuit of excellence and our determination to change lives. The unique talents, perspectives, and experiences of our community enrich the learning, and working environment at OU, inspiring us to harness our innovation, creativity, and collaboration for the advancement of people everywhere.

Equal Employment Opportunity Statement: The University of Oklahoma, in compliance with all applicable federal and state laws and regulations, does not discriminate based on race, color, national origin, sex, sexual orientation, genetic information, gender identity, gender expression, age, religion, disability, political beliefs, or status as a veteran in any of its policies, practices, or procedures. This includes, but is not limited to, admissions, employment, financial aid, housing, services in educational programs or activities, and health care services that the University operates or provides.