Site Specialist

As the Site Specialist you will be a seasoned individual contributor responsible for installing, maintaining, and troubleshooting Windows, Macintosh, and iOS hardware and various software and networking issues. This position must coordinate updates and fixes with senior support staff and provide comprehensive support while working around the individuals' schedules within the College. Non-support duties include imaging machines, deploying hardware, moving equipment, managing salvage and making minor changes in activities and processes to solve problems or improve effectiveness of the area. Responsible for other duties as assigned. This position exists to expedite IT deployment and repair for the College of Health and Human Sciences users.

As the Lead Site Specialist you will be a recognized specialist serving as a team lead responsible for installing, maintaining, and troubleshooting Windows, Macintosh, and iOS hardware and various software and networking issues. This position must coordinate updates and fixes with senior support staff and work around the individuals' schedules within the College. Non-support duties include imaging machines, deploying hardware, moving equipment, managing salvage and making minor changes or enhancements to solve problems or improve effectiveness of area. You will be responsible for other duties as assigned. This position exists to expedite IT deployment and repair for the College of Health and Human Sciences users.  

Both positions exist in a dynamic environment set on one of the largest public land grant universities in the world. Applicants would have the opportunity to explore our beautiful campus and join our vibrant community. Additionally, both positions get a front row seat to the incredible research and build a fruitful career in information technology through professional development opportunities.

This is a dual posting where the hiring manager will determine the level of the candidate.

Education and Experience:
As the Site Specialist you will need the following:

• Associate’s degree in computer technology or related discipline 
• One (1) year of experience
• Consideration will be given to an equivalent combination of related education and required work experience (e.g. High School diploma/GED and three (3) years of experience) or related certification (e.g., CompTIA A+)

As the Lead Site Specialist you will need the following:

• Associate’s degree in computer technology or related discipline
• Two (2) years of experience
• Consideration will be given to an equivalent combination of related education and required work experience (e.g. High School diploma/GED and two (2) years of experience) or related certification (e.g., CompTIA A+)

Skills Needed:
For both positions you will need the following:

• Familiarity with and/or ability to learn in Windows, Macintosh, and iOS environments
• Ability to work:
• under moderate supervision
• on routine but sometimes complex or tedious tasks and requests
• Strong written and verbal communication skills to explain technical issues or request further information
• Effective time management and demonstrated problem-solving skills
   

Additional Information:

• Purdue University will not sponsor employment authorization for this position  
• A background check will be required for employment in this position
• FLSA: Non-Exempt (Eligible for Overtime)
• Retirement Eligibility:  Defined Contribution Waiting Period
• Purdue University is an EEO/AA employer fully committed to achieving a diverse workforce. All individuals, including minorities, women, individuals with disabilities, and veterans are encouraged to apply
• Benefit Statement: Purdue University offers a substantial Benefit Package including medical, dental, and vision insurance as well as a generous paid time off package for sick and vacation days