Simulation Lab Operations Manager

101563BR

Campus: Downtown Phoenix

Business Operations Manager

Job Description

The Simulation Laboratory Operations Manager is responsible for the day-to-day oversight of the simulation center at the College of Health Solutions (CHS). With a focus on virtual reality learning, this includes the preparation, maintenance, inventory and operation of all simulation equipment/supplies and collaborating with faculty to design, plan, implement and schedule simulation activities. This position also monitors center usage and coordinates space and administrative resources with the Nursing simulation center to cultivate inter-professional learning experiences. This position ensures adherence to program policies, course objectives, program outcomes and current simulation best practice and safety measures. This position will also work with the Director of Simulation and Technology and the VR Simulation Laboratory leadership team to support emerging innovations in the fields of education, healthcare, and technology.

The Simulation Laboratory Operations Manager position is a 12-month, full-time placement. Occasional evening or weekend shifts may be required.

The College of Health Solutions is committed to creating a positive culture of inclusion, wellness, and employee engagement. We exemplify this through our Staff Success Hub, whose Council membership is open to all CHS staff. The Council gives staff a voice in decision-making at the college level and reflects the college leadership’s commitment to attracting, developing, and retaining the best, most diverse talent in a safe and inclusive environment.

Job Family

Business Operations

Department Name

College of Health Solutions

Full-Time/Part-Time

Full-Time

VP Code

VP/EXEC VICE PROV DPC

Grant Funded Position

This is not a grant funded position and is not contingent on future grant funding.

Salary Range

$55,250 - $70,000 per year; DOE

Close Date

21-June-2024-EXTENDED

Essential Duties

• Oversee and supervise the general operation of the simulation laboratory/center to provide a wide variety of patient simulation experiences.
• Maintain the simulation lab scheduling system and act as the primary point of contact for the CHS simulation space.
• Coordinate simulation center schedule (VR and High Fidelity) in collaboration with Edson College and Coordinate workflow and use of VR and high-fidelity simulation utility across colleges.
• Maintain the simulation center to meet regulation and accreditation standards.
• Oversee the set up and take down of simulation laboratory equipment – allowing for rapid turnover of simulation lab set up as necessary.
• Provide technical support for task trainers and multimedia peripherals including: beds/examination tables, headwalls, patient monitors, and other health care equipment including medication dispensing systems, and vital sign monitors.
• Monitor equipment safety and performance.
• Communicate effectively with manufactures regarding regular maintenance, repair, and updates of simulation software and equipment, including:  computers, monitors and a variety of clinical medical equipment, audiovisual and debriefing systems, surgical simulators, virtual reality laboratory computers and other equipment.
• Provide recommendations for equipment and supply purchase anticipating future changes in technology. 
• Organize and restock simulation laboratory supplies.
• Collaborate with faculty, simulation education specialists and instructional designers in the development and implementation of simulation experiences for Pre-Medicine, Nursing, and allied health training programs. This includes development of simulation components for staff and student competency training.
• Communicate effectively with all simulation laboratory educators, administrative staff and technical support staff.
• Create a positive work environment demonstrating leadership and supervision for simulation center staff including students/TAs to moderate simulations.
• Assist the Director of Simulation and Technology with the center budget. 
• Collaborate with the simulation lab leadership committee to resolve issues affecting the simulation department and oversee measures to improve the effectiveness and efficiency of the department.
• Coordinate the collection of data for ongoing research or grant requirements. Maintain learner confidentiality. 
• Network with other lab/simulation coordinators at local/state/national level to develop and utilize best practices.
• Reports directly to the Department Chair and indirectly to the Department Business Operations Manager as well as working closely with the IAFSE Safety Coordinator.
• Performs other job-related duties as required.

Minimum Qualifications

Bachelor's degree in a related field and six (6) years of directly related administrative experience which includes three (3) years of supervisory experience; OR, Ten (10) years of directly related administrative experience which includes three (3) years of supervisory experience; OR, Any equivalent combination of experience, and/or education from which comparable knowledge, skills and abilities have been achieved.

Desired Qualifications

• License/Certification/Registration Requirements:  Certified Healthcare Simulation Operations Specialist (CHSOS) preferred; commitment to obtain CHSOS within two years of hire date. 
• Evidence of mechanical skills to competently maintain and use equipment in the simulation center.
• Experience in meeting challenges of adult learners with diverse backgrounds.
• Evidence of interpersonal and communication skills (written and oral) to interact with and work effectively with other faculty, staff, students, and vendors in a positive, helpful and cooperative working relationship.
• Experience with providing technical support in networking, computer hardware or software.
• Demonstrated knowledge with PC and Mac platforms with experience in MS Office and the ability to learn additional software programs, including audiovisual and computerized simulation equipment.
• Demonstrated knowledge of operation of standard audiovisual equipment: projectors, microphones, portable screens, media players, etc. 
• Evidence of organizational and time management skills to keep materials in order, track various projects, maintain files, and follow through assignments to completion.
• Experience in creating complex schedules. 
• Experience in maintaining confidentiality of information.
• Ability to quickly learn new technology.
• Ability to express technical information clearly and simply to non-technical persons.
• Experience in performing repair and/or construction of laboratory equipment.
• Ability to teach safe operational techniques to all levels of personnel associated with the laboratories. 

Working Environment

• Activities are performed in an environmentally controlled office setting subject to extended periods of sitting, keyboarding and manipulating a computer mouse (85%); frequently required to stand and walk to other areas of the hospital (15%).
• Frequent bending, reaching, lifting, pushing and pulling up to 50 pounds without assistance.
• Use office equipment, i.e. printers, copiers, fax machines, telephones, calculator.
• Supervise staff.
• Ability to clearly communicate.
• Regular activities require ability to quickly change priorities, may include/subject to resolution of conflicts.
• Use of software/computer equipment for extended periods of time.
• Use critical thinking to make decisions and/or analyze and report data/results of tests conducted.

ASU is a diverse enterprise with a wide variety of work and learning modes, locations and a commitment to sustainability, innovation and employee work-life balance. We are determined to maintain our position as an employer of choice in a competitive labor market.

Flexible work options:
This position is an on-sight position and not eligible for Hybrid work.

Department Statement

The College of Health Solutions (CHS) is dedicated to translating scientific advances into practical interventions to improve health outcomes through education, research and service. We equip students with the knowledge and skills to influence healthier lifestyle choices; develop creative interventions to improve the health of people and populations; analyze and translate large amounts of health data into solutions; and maximize the technology, science, business and application of diagnostics. CHS research programs encompass basic, discovery science, clinical trials, intervention science and measurement of  health outcomes. CHS takes an interdisciplinary approach to address the complex systems that underpin health problems. The college is highly collaborative, transparent and team-oriented with an organizational structure that includes translational teams, affinity networks and academic programs to improve the health of people and communities. 

The current training programs include behavioral health, biomedical diagnostics, biomedical informatics, exercise science, health promotion, health sciences, kinesiology, medical studies, nutrition, population health, science of health care delivery, and speech and hearing science. Our programs are offered at ASU’s Downtown Phoenix, Tempe, Polytechnic, West and Lake Havasu campuses, as well as on Mayo Clinic’s campus in north Phoenix. 

For more information about ASU and the College of Health Solutions, visit https://www.asu.edu/about/ and https://chs.asu.edu/

ASU Statement

Arizona State University is a new model for American higher education, an unprecedented combination of academic excellence, entrepreneurial energy and broad access. This New American University is a single, unified institution comprising four differentiated campuses positively impacting the economic, social, cultural and environmental health of the communities it serves. Its research is inspired by real world application blurring the boundaries that traditionally separate academic disciplines. ASU serves more than 100,000 students in metropolitan Phoenix, Arizona, the nation's fifth largest city. ASU champions intellectual and cultural diversity, and welcomes students from all fifty states and more than one hundred nations across the globe.

ASU is a tobacco-free university. For details visit https://wellness.asu.edu/explore-wellness/body/alcohol-and-drugs/tobacco

Arizona State University is a VEVRAA Federal Contractor and an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other basis protected by law.

Notice of Availability of the ASU Annual Security and Fire Safety Report
In compliance with federal law, ASU prepares an annual report on campus security and fire safety programs and resources. ASU’s Annual Security and Fire Safety Report is available online at https://www.asu.edu/police/PDFs/ASU-Clery-Report.pdf. You may request a hard copy of the report by contacting the ASU Police Department at 480-965-3456.

Relocation Assistance – For information about schools, housing child resources, neighborhoods, hospitals, community events, and taxes, visit https://cfo.asu.edu/relocation-services .

Employment Verification Statement

ASU conducts pre-employment screening which may include verification of work history, academic credentials, licenses, and certifications.

Background Check Statement

ASU conducts pre-employment screening for all positions which includes a criminal background check, verification of work history, academic credentials, licenses, and certifications. Employment is contingent upon successful passing of the background check.

Instructions to Apply

Application deadline is 3:00PM Arizona time on the date indicated.

Please include all employment information in month/year format (e.g., 6/88 to 8/94), job title, job duties and name of employer for each position.

Resume should clearly illustrate how prior knowledge and experience meets the Minimum and Desired qualifications of this position.

ASU does not pay for travel expenses associated with interviews, unless otherwise indicated.

Only electronic applications are accepted for this position.

IMPORTANT NOTE: What is the meaning of “equivalent combination” in the minimum qualifications? It means one year of higher education or 24 credit hours, is equal to one year of experience. For example, a four year Bachelor’s degree is equal to four years of experience.