Shared Services Center Intern

The University System of Georgia (USG) is comprised of 26 higher education institutions as well as the University System Office (USO). Within the USO, our administrative operations are primarily housed in the Trinity Washington Building located in downtown Atlanta. Our Information Technology Services (ITS) division is located in Athens. The University System of Georgia Shared Services Center (SSC) is located in Sandersville. The Georgia Public Library System is located in Atlanta. The Georgia Archives is located in Morrow. The State of Georgia Records Center is located in Austell.

The University System of Georgia (USG) Shared Service Center (SSC) provides administrative and transactional support to 26 higher education institutions across the University System of Georgia, as well as the Board of Regents. We are committed to pursuing service excellence and innovation in all aspects of our operations. As part of our mission, we are seeking a highly motivated and talented individual for our Summer Internship program. This internship offers students the opportunity to gain hands-on experience within a dynamic environment while contributing to the advancement of higher education in Georgia.

• Assist USG Shared Service Center staff with a wide range of administrative tasks and projects.
• Participate in meetings and training sessions to enhance skills and knowledge.
• Collaborate with departmental teams to support ongoing initiatives and strategic objectives.
• Assist in query writing and SQL to extract and analyze data for various operational purposes.
• Gain experience in payroll processing activities, including data entry, verification, and reconciliation.
• Provide HR transactional support and record maintenance.
• Offer front-end support to users, addressing inquiries, troubleshooting issues, and providing technical assistance.
• Participate in form automation projects, streamlining processes and improving efficiency.
• Contribute to the development of reports, presentations, and other materials as needed.
• Perform other duties and responsibilities as assigned by supervisors.

• Currently enrolled in an undergraduate or graduate program at a University System of Georgia institution.
• Strong academic record with a minimum GPA of 3.0 (on a 4.0 scale).
• This position requires intermediate skill in the use of Microsoft Office Suite tools (Excel, Word, PowerPoint).
• This position requires intermediate skill in data analytics, reporting and visualization.

• Interest in gaining experience in payroll processing, HR transactional support, and front-end support.
• Familiarity with form automation tools and processes, or willingness to learn.
• Excellent communication skills, both written and verbal.
• Demonstrated ability to work effectively in a team environment.
• Detail-oriented with strong organizational and time management skills.
• Ability to adapt to changing priorities and handle multiple tasks simultaneously.
• Passion for higher education and a desire to make a positive impact within the university community.

The University System Office is an equal employment, equal access, and equal educational opportunity, and affirmative action institution. It is the policy of the University System Office to recruit, hire, train, promote and educate persons without regard to race, color, national or ethnic origin, age, disability, gender, religion, sexual orientation, gender identity or veteran status as required by applicable state and federal laws (including Title VI, Title VII, Title IX, Sections 503, and 504, ADEA, ADA, E.O. 11246, and Rev. Proc. 75-50).

For questions or more detailed information regarding this policy please contact the University System Office Human Resources at 404.962.3242. Individuals requiring disability related accommodations for participation in any event or to obtain print materials in an alternative format, please contact Human Resources.

Benefits

• Hands-on experience in a professional work environment.
• Mentorship and guidance from experienced professionals.
• Networking opportunities with peers and professionals across the University System of Georgia.
• Potential for academic credit, subject to approval by the intern's home institution.

Join us for an enriching summer experience at the USG Shared Service Center in Sandersville, GA, and contribute to the advancement of higher education in Georgia! Together, let's pursue service excellence and innovation to support our institutions and the Board of Regents.

Physical Demands/Work Environment

• The work is typically performed while sitting at a desk or table or while intermittently sitting, standing, or stooping.
• The work is typically performed in an office.
• This position requires an understanding of and the use of computers in an office setting.