ServiceNow Developer (Remote Eligible)

Requisition Id 12870 

Annual Salary Range: $87,290.00 - $130,930.00 

Work-Site Type: Remote 

ORNL offers a flexible work environment that supports both the organization and the employee.  In addition, this position is considered remote-eligible for ORNL in pre-approved locations.  Remote-eligibility is not a continued guarantee and could be subject to change based on evolving organizational needs.

Note about pay range:

Please note that the pay range information is a general guideline only. Many factors are taken into consideration when setting starting pay. Salary for this position will be commensurate with the final candidate’s qualifications and experience, including skills, knowledge, relevant education, certifications, plus also aligned with the internal peer group. It is not typical for an individual to be offered a salary at or near the top of the range for a position. Link to benefits. https://jobs.ornl.gov/content/Benefits/?locale=en_US

Overview:  

We are seeking a ServiceNow Developer who will focus on applied data management activities that support software development for scientific data projects in the Earth, climate, and environmental sciences, such as the Atmospheric Radiation Measurement (ARM) Data Center (www.arm.gov). Particular focus will be on building workflows in ServiceNow and integrating those workflows into the broader ADC process. This position resides in the Earth Science Database Engineering and Informatics Group in the Earth Science Informatics Section, Environmental Science Division, Biological and Environmental Systems Science Directorate, at Oak Ridge National Laboratory (ORNL).  

As part of our team, you will work with the ADC software development team build and deploy capabilities through ServiceNow that enhance the ability of the ARM Data Center to provide data to researchers worldwide.

As a U.S. Department of Energy (DOE) Office of Science national laboratory, ORNL has an extraordinary 80-year history of solving the nation’s biggest problems. We have a dedicated and creative staff of over 6,000 people! Our vision for diversity, equity, inclusion, and accessibility (DEIA) is to cultivate an environment and practices that foster diversity in ideas and in the people across the organization, as well as to ensure ORNL is recognized as a workplace of choice. These elements are critical for enabling the execution of ORNL’s broader mission to accelerate scientific discoveries and their translation into energy, environment, and security solutions for the nation.

Major Duties/Responsibilities: 

• ServiceNow workflow development
• ServiceNow Portal development
• Integration of ServiceNow based tools with ARM Data Center processes.
• Deliver ORNL’s mission by aligning behaviors, priorities, and interactions with our core values of Impact, Integrity, Teamwork, Safety, and Service. Promote diversity, equity, inclusion, and accessibility by fostering a respectful workplace – in how we treat one another, work together, and measure success.

Basic Qualifications:

• A BS in computer science, information technology or a related discipline
• 2+ years ServiceNow Development Experience
• Solid understanding of JavaScript
• Now Experience Framework experience is desirable.
• Flow designer experience is desirable.
• Performance Analytics experience is desirable.

Preferred Qualifications:

• Experience working with external REST services, with GraphQL experience desirable.
• Experience working on Scrum/Agile projects
• Excellent written and oral communication skills.
• Motivated self-starter with the ability to work independently and to participate creatively in collaborative teams across the laboratory.
• Ability to function well in a fast-paced research environment, set priorities to accomplish multiple tasks within deadlines, and adapt to ever changing needs.

Benefits at ORNL:  

ORNL offers competitive pay and benefits programs to attract and retain talented people. The laboratory offers many employee benefits, including medical and retirement plans and flexible work hours, to help you and your family live happy and healthy. Employee amenities such as on-site fitness, banking, and cafeteria facilities are also provided for convenience.

Other benefits include the following: Prescription Drug Plan, Dental Plan, Vision Plan, 401(k) Retirement Plan, Contributory Pension Plan, Life Insurance, Disability Benefits, Generous Vacation and Holidays, Parental Leave, Legal Insurance with Identity Theft Protection, Employee Assistance Plan, Flexible Spending Accounts, Health Savings Accounts, Wellness Programs, Educational Assistance, Relocation Assistance, and Employee Discounts.

If you have difficulty using the online application system or need an accommodation to apply due to a disability, please email: [email protected] or call 1.866.963.9545.

For Remote eligible positions:

ORNL offers a flexible work environment that supports both the organization and the employee.  In addition, this position is considered remote-eligible for ORNL in pre-approved locations.  Remote-eligibility is not a continued guarantee and could be subject to change based on evolving organizational needs. 

Salary range: $87,290-$130,930.

Please note that the pay range information is a general guideline only. Many factors are taken into consideration when setting starting pay. Salary for this position will be commensurate with the final candidate’s qualifications and experience, including skills, knowledge, relevant education, certifications, plus also aligned with the internal peer group. It is not typical for an individual to be offered a salary at or near the top of the range for a position. Link to benefits. https://jobs.ornl.gov/content/Benefits/?locale=en_US

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This position will remain open for a minimum of 5 days after which it will close when a qualified candidate is identified and/or hired.

We accept Word (.doc, .docx), Adobe (unsecured .pdf), Rich Text Format (.rtf), and HTML (.htm, .html) up to 5MB in size. Resumes from third party vendors will not be accepted; these resumes will be deleted and the candidates submitted will not be considered for employment.

If you have trouble applying for a position, please email [email protected].

ORNL is an equal opportunity employer. All qualified applicants, including individuals with disabilities and protected veterans, are encouraged to apply.  UT-Battelle is an E-Verify employer.