Service Area Manager for Residence Halls & Cardinal Court - Fall 2024

Title: Service Area Manager for Residence Halls & Cardinal Court - Fall 2024
Employee Classification: Student Help Regular
Division Name: Student Affairs
Department: University Housing Services

University Housing Services is looking for graduate or undergraduate students to staff various service areas in our residence halls & apartments across campus. Responsibilities may include sorting mail and packages, assisting residents with keys, monitoring residential fitness centers, and ensuring the safety of our residents. Hours are from 5:50 am-Midnight 7 days a week.

Students will be trained and can be scheduled in any or all Service Area positions.

Front Desk:
- Greet and serve as the main point of contact for students, staff, faculty, and campus visitors
- Maintain an inventory of keys to student rooms and common areas
- Serve as a liaison between residence hall students, faculty, and staff
- Responsible for guest check in between 6am - Midnight
- Maintain accurate records of front desk equipment

Mailroom:
- Sort and distribute mail and log packages.

Fitness Centers:
- Track number of residents that utilize the fitness center.
- Wipe down fitness equipment.

$14.00/hour

Students with Work Study are strongly preferred

Hours of service areas range from 5:50 AM - Midnight, seven days a week

Summer or Fall 2024

Resume, Reference List & Work Availability

Please Note: These documents are required to be submitted online in order to complete the application process. Please have these documents ready prior to clicking on "Apply"

You will be responsible for the following information. Please read all the information to make sure you are completing your application correctly.

If references are requested you need to include the contact information for the reference (name, title, phone number and email address).

All documents attached to your application must include your name.
All required forms/documents must be attached to the application before clicking submit.

Failure to follow any of these instructions may constitute an incomplete application. Incomplete applications will not be considered.

If selected, you will receive an email from www.HireRight.com in order to start the background check process. Please respond to their email immediately upon receipt.

University Housing Services Student Employment link.
https://housing.illinoisstate.edu/about/employment/

Work Availability:
Download, complete, and save the Work Availability Form for Service Areas located here: https://housing.illinoisstate.edu/downloads/UHSServiceAreaAvailabilityForm.pdf

Submitting your class schedule or alternate forms is not sufficient and may constitute an incomplete application.

IF HIRED:
-A Welcome Letter which includes Hiring Instructions will be sent to your ISU email account.

- All required Hiring Paperwork must be completed and approved before you can begin working.

- You will be required to purchase a UHS Uniform Shirt

- After a candidate is hired they will receive two emails to their ISU email address from [email protected] regarding Ethics and Crime Reporting Training. Both are mandatory training required by the State of Illinois. Failure to complete the training can result in disciplinary action by the State of Illinois.

For more information about the positions, please contact one of the following staff members:
Watterson Towers: Jacob Pourchot - [email protected]
Hewett/Manchester: Janet Cook - [email protected]
Tri-Towers: James Rhyne – [email protected]
Cardinal Court: Joe Sekulich – [email protected]

This position is subject to a criminal background investigation and if applicable, an employment history review, based on University Policy 3.1.30 and any offer of employment is contingent upon you passing a satisfactory criminal background investigation and/or an employment history review. You may not begin work until the criminal background investigation results have been received and cleared by Human Resources.

In addition, all appointments are contingent upon proof of eligibility for employment at Illinois State University to perform the required duties described above on your scheduled start date. The Immigration and Control Act of 1986, Public Law 99-603, requires all new employees to file an I-9 in person and no later than three days from the beginning of employment. This may be accomplished within the department or through Human Resources. A list of the types of documentation you will be expected to provide is available at https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents. Failure to comply with this law will result in cancellation of your appointment.

Illinois State University, as your employer, is required by federal law to ensure proper tax withholding from wages and to ensure that the required reporting of employee wages, withholding, and employment taxes is accurate. For this reason, every employee must have a valid Social Security Number registered with the University at the time of employment and/or as soon after as possible, but no later than 45 days from the start date. Failure to comply with this law may result in cancellation of your appointment.

Illinois State University student employees are restricted to no more than 28 hours per week of on-campus employment for all positions held.

International students are restricted by their visa status to no more than 20 hours per week of on-campus employment when the university is in session but may work more when the university is not in session. International students should contact the Office of International Studies and Programs for guidance if they have questions concerning employment restrictions.

Illinois State University is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

If you are an individual with a disability and need a reasonable accommodation under the Americans with Disabilities Act (ADA) or other state or federal law you may request an accommodation by contacting the Office of Equal Opportunity and Access at (309) 438-3383 . The Office of Equal Opportunity and Access will hold any confidential information you provide in confidence.

If you are having difficulty accessing the system, please call Human Resources at (309) 438-8311 .