Server Engineer I

Position Description:

Every great life-changing discovery begins the same way—with new knowledge. It can change everything, from a single life to the future of entire communities. That’s why academic medicine, and the continuous pursuit of knowledge, is at the center of everything we do at the Medical College of Wisconsin (MCW). In the role of Server Engineer I you will beworking in Finance and Administration 

POSITION PURPOSE 

The Research Computing Facilitator will join a growing team of specialists in the Research Computing Center (RCC), providing administration and support for computationally intensive biomedical research at MCW. RCC is responsible for installation, configuration, and management of an HPC environment including clusters, large-scale storage, and networking. As a researcher-facing role, this position will manage software installation and provide end-user support, including training and troubleshooting, for researchers conducting HPC workloads. In addition, the RC Facilitator will work directly with researchers, helping to understand workflows and encourage best-practice utilization of RCC’s advanced computing resources.

ESSENTIAL DUTIES

Under supervision of the Director, Research Computing Center:

* Engage with a broad set of researchers via support channels, training, and documentation.
* Support user onboarding via account and group setup and new user training.
* Install and test end-user requested software applications on a Linux HPC cluster.
* Develop end-user documentation and training materials to support use of RCC resources.
* Document user issues and make suggestions for cluster improvements.
* Maintain technical relevancy through education, reading, and research.
* Demonstrate initiative through expansion of technical knowledge, interpersonal skills, business knowledge, and organizational skills.
* Work with team resources to meet department goals, priorities and initiatives.
* Act as a resource to the RCC team in areas of expertise.
* Assure standards are met for all assigned projects and service activities.
* Work closely with other technology teams to meet day to day operational needs.
* Provide feedback for improvements in automation and process for the RCC team. 

KNOWLEDGE, SKILLS, & ABILITIES 

The ideal candidate will have:

• Experience working with researchers in an academic environment.
• Demonstrated knowledge of research data lifecycle.
• Demonstrated experience supporting a Linux HPC cluster environment.
• Understanding of job scheduler software (SLURM).
• Understanding of parallel and GPU accelerated software (MPI and CUDA).
• Understanding of containerized workflows including pipeline software.
• Understanding of network authentication (LDAP, AD).
• Experience with one or more scripting languages, (Python, R, Go, Bash).
• Good written and verbal communication, presentation, client service and technical writing skills.
• Good analytical skills and the demonstrated ability to raise concerns and problems in a clear and concise fashion and provide some solutions.
• A goal-based orientation and a focus on results.
• A strong sense of responsibility.

Preferred Schedule:
Monday - Friday 8:00 am - 5:00 pm

Position Requirements:

MINIMUM POSITION QUALIFICATIONS

Appropriate experience may be substituted for education on an equivalent basis

 Education:

• Bachelor’s Degree OR equivalent experience required
• Graduate degree preferred                                                                                                             

 Experience:                  

• Two years of experience in HPC administration or computational research
• Research experience preferred

Why MCW?

• Outstanding Healthcare Coverage, including but not limited to Health, Vision, and Dental. Along with Flexible Spending options
• 403B Retirement Package
• Competitive Vacation and Paid Holidays offered
• Tuition Reimbursement
• Paid Parental Leave
• Pet Insurance
• On campus Fitness Facility, offering onsite classes.
• Additional discounted rates on items such as: Select cell phone plans, local fitness facilities, Milwaukee recreation and entertainment etc. 

For a full list of positions see: www.mcw.edu/careers  

For a brief overview of our benefits see: https://www.mcw.edu/departments/human-resources/benefits

Eastern Wisconsin is a vibrant, diverse metropolitan area.  MCW is intent on attracting, developing, and retaining a diverse workforce and faculty body that reflects the community we serve. We value diversity of backgrounds, experience, thought, and perspectives to advance excellence in science and medicine.  MCW is a welcoming campus community with a strong culture of collaboration, partnership, and engagement with our surrounding community. For more information, please visit our institutional website at https://www.mcw.edu/departments/office-of-diversity-and-inclusion . 

MCW as an Equal Opportunity Employer and Commitment to Non-Discrimination
The Medical College of Wisconsin (MCW) is an Equal Opportunity Employer. We are committed to fostering a diverse community of outstanding faculty, staff, and students, as well as ensuring equal educational opportunity, employment, and access to services, programs, and activities, without regard to an individual's race, color, national origin, religion, age, disability, sex, gender identity/expression, sexual orientation, marital status, pregnancy, predisposing genetic characteristic, or military status. Employees, students, applicants or other members of the MCW community (including but not limited to vendors, visitors, and guests) may not be subjected to harassment that is prohibited by law or treated adversely or retaliated against based upon a protected characteristic.

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