Senior Wireless & Network Engineer

University of South Carolina, United States

Updated: 3 months ago

Location: Columbia, SOUTH CAROLINA

Job Type: FullTime

Deadline: 20 Jan 2024

Posting Summary

Logo
Posting Number	STA01435PO23
Job Family	Information Technology
Job Function	IT Infrastructure Planning
USC Market Title	IT Infrastructure Engineer
Link to USC Market Title	https://uscjobs.sc.edu/titles/159035
Job Level	P3 - Professional
Business Title (Internal Title)	Senior Wireless & Network Engineer
Campus	Columbia
Work County	Richland
College/Division	Division of Information Technology
Department	DOIT Infrastructure Services
State Pay Band	8
Approved Starting Salary	$72,093
Advertised Salary Range	$72,093 - $108,139
Location of Vacancy
Part/Full Time	Full Time
Hours per Week	37.5
Work Schedule	Must be willing to work a flexible schedule to meet the needs of the department.
Basis	12 months
Job Search Category	Information Technology

About USC

About University of South Carolina	From the Upstate to the Lowcountry, the University of South Carolina system is transforming the lives of South Carolinians through the impact of our eight institutions and 20 locations throughout the state. More than 50,000 students are enrolled at one of eight institutions, including the research campus in Columbia and comprehensive four-year universities in Aiken, Upstate and Beaufort. In addition, our Palmetto College campuses in Salkehatchie, Union, Lancaster and Sumter enable students to earn associate or bachelor’s degrees through a combination of in-person, online or blended learning. All of our system institutions place strong emphasis on service — helping to build healthier, more educated communities in South Carolina and beyond.
Inclusive Excellence Statement	At the University of South Carolina, we strive to cultivate an inclusive environment that is open, welcoming, and supportive of individuals of all backgrounds. We recognize diversity in our workforce is essential to providing academic excellence and critical to our sustainability. The University is committed to eliminating barriers created by institutional discrimination through accountability and continuous process improvement. We celebrate the diverse voices, perspectives, and experiences of our employees.

About University of South Carolina

From the Upstate to the Lowcountry, the University of South Carolina system is transforming the lives of South Carolinians through the impact of our eight institutions and 20 locations throughout the state. More than 50,000 students are enrolled at one of eight institutions, including the research campus in Columbia and comprehensive four-year universities in Aiken, Upstate and Beaufort. In addition, our Palmetto College campuses in Salkehatchie, Union, Lancaster and Sumter enable students to earn associate or bachelor’s degrees through a combination of in-person, online or blended learning. All of our system institutions place strong emphasis on service — helping to build healthier, more educated communities in South Carolina and beyond.

Inclusive Excellence Statement

At the University of South Carolina, we strive to cultivate an inclusive environment that is open, welcoming, and supportive of individuals of all backgrounds. We recognize diversity in our workforce is essential to providing academic excellence and critical to our sustainability. The University is committed to eliminating barriers created by institutional discrimination through accountability and continuous process improvement. We celebrate the diverse voices, perspectives, and experiences of our employees.

Benefits for FTE Positions

The University of South Carolina (USC), through the State of SC and Public Employee Benefit Authority (PEBA), offers employees a valuable benefits package, including health and life insurance, generous paid leave and retirement programs. To learn more about USC benefits, access the About Benefits section on the Applicant Portal at uscjobs.sc.edu.

Position Description

Advertised Job Summary	Sr. Wireless and Network Engineer Are you a high-energy self-starter that loves technology? Do you enjoy a fast-paced, diverse working environment? Are you results oriented and eager to work with a variety of technologies? Do you get excited knowing your work has a direct, positive impact on the lives of students and your fellow staff? Do you enjoy investigating, identifying, and solving hard problems? Do you love sharing your knowledge and helping others grow through mentoring and teaching? Do you want to collaborate with a group of charismatic coworkers and take pride in the organization you support? Look no further! We want you in the Division of Information Technology! The nature of the Infrastructure Services department is heavily reliant on a variety of technologies where strong technical skills, problem solving expertise, and forward thinking talent will thrive. So, what’s day-to-day look like? You will serve as the lead engineer for the University’s wireless network, providing design and implementation support, and ongoing maintenance to provide highly reliable wireless services You will work with diverse wired and wireless networks, security appliances, applications, and processes, and a variety of routing and network protocols. You will provide advanced support to the Network Operations team, and provide technical mentoring to enhance the skills and abilities of junior staff You will design, implement, and maintain a comprehensive metrics collection and distribution system for the Infrastructure Services Operations team, with an eye towards improved automated response and self-healing capabilities You will provide technical expertise in multi-faceted, complex projects that support the University’s strategic mission and enhance the student digital experience You will develop, define, document, and maintain IT Infrastructure standards and network operations procedures You will continue to develop your skills through real-world experience and professional development opportunities Perks: Competitive Salary + Some of the BEST benefits you can find! Work-Life-Balance: Full-time pay with a 37.5 work week with work-from-home options Generous paid time off An engaging and collaborative on-campus environment You’ll enjoy the historic beauty of the University of South Carolina campus, surrounded by amenities, so you’ll love where you work! A world-class team of supportive, united, and approachable IT Professionals
Minimum Qualifications	Bachelor’s degree in information technology systems, computer science, or a related field and 3 years experience in information technology systems or a related area. Relevant experience may be substituted for the bachelor’s degree on a year-for-year basis.
Preferred Qualifications	Eight years’ experience in enterprise wireless network engineering; CWNA or comparable wireless certification; experience with Aruba wireless networks a plus.
Knowledge/Skills/Abilities	Knowledge of complex computing and networking methodologies and technologies. Knowledge in administering heterogeneous computing in an enterprise wired and wireless network environment. Advanced knowledge of systems administration techniques and tools. Knowledge of wireless technology, local and wide area networking, firewalls, switches, internet protocols, and unified communications. Strong interpersonal and communication skills and ability to manage multiple, shifting priorities. Occasional work after hours in an “On-Call” capacity is required.

Job Duties

Job Duty	Lead Network Operations engineer responsible for designing, maintaining, implementing, proactively monitoring, and improving systems for wireless networks, wireless access points, wireless controllers, LTE, QoS, including devices such as wireless access points, safety devices, etc. Research, recommend, document, and perform configuration tests, processes, and standards, as approved by the Network Engineering and Telephony architecture teams. Perform surveys of existing and new wireless network systems and hardware, to inform and provide recommendations for overall network architecture decisions. Provide exceptional customer service and professional interaction, create complex and detailed technical notes, documentation, and knowledge base articles using ticketing and asset management tools while bolstering our operational credibility.
Essential Function	Yes
Percentage of Time	35

Job Duty	Senior administration (design, maintain, implement, proactively monitor, and improve) of systems for wired networks for layer 2 and layer 3 networks, and unified communication services, including wired switching, routing, IPAM, LTE, VPN, MPLS, QoS, multicast, VLAN, VXLAN, BGP, load balancing, and complex voice configurations, including devices such as network switches, firewalls, media gateways, safety devices, etc. Research, recommend, document, and perform configuration tests, processes, and standards, as approved by the Network Engineering and Telephony architecture teams. Perform surveys of existing and new wired network systems and hardware, to inform and provide recommendations for overall network architecture decisions. Provide exceptional customer service and professional interaction, create complex and detailed technical notes, documentation, and knowledge base articles using ticketing and asset management tools while bolstering our operational credibility.
Essential Function	Yes
Percentage of Time	30

Job Duty	Escalation point for network operations administrators for advanced wireless and wired networking. Responsible for continuous improvement of the environment through tools for automation, monitoring, and rapid deployment. Design, develop, and implement processes to improve the efficiency and efficacy of infrastructure operations processes. Examples include but are not limited to recommending the use of specific technologies to solve discrete problems, implementing complex continuous integration and deployment pipelines, assisting with, designing, and implementing complex orchestration tasks.
Essential Function	Yes
Percentage of Time	20

Job Duty	Project and advanced task lead by researching, designing, and proposing improvements to enterprise wireless and wired networks, including advanced system and hardware configuration and installation for network, security, and telephony devices, including access points, network switches, firewalls, media gateways, safety devices, etc., as approved by the systems architecture and design members, such as routing, MPLS, QoS, multicast, BGP, Load balancing, VLAN, VXLAN, and complex voice configurations. Recommend and document standards, processes, and configurations, and perform tests using established tools, systems, and processes.
Essential Function	Yes
Percentage of Time	10

Job Duty	Other duties as required.
Essential Function	No
Percentage of Time	5

Position Attributes

Employees in Safety-Sensitive or Security-Sensitive positions will be subject to pre-employment and post-employment drug testing in accordance with University policy HR 1.95 Drug and Alcohol Testing.

Safety Sensitive or Security Sensitive	No
Hazardous weather category	Non-Essential

Posting Detail Information

Number of Vacancies	1
Desired Start Date	02/16/2024
Job Open Date	12/06/2023
Job Close Date	01/20/2024
Open Until Filled	No
Special Instructions to Applicant	Positions are advertised for a minimum of five (5) business days on our job website. After five (5) business days, positions can be closed at the discretion of the department at any time. This employment site is updated on a regular basis. The length of the recruitment and screening process may vary from position to position, depending upon a variety of factors. Should review of your qualifications result in a decision to pursue your candidacy, you will be contacted by phone or email. We are only accepting applications submitted by January 20, 2024. The University of South Carolina offers a valuable benefits package including but not limited to: Health and Life Insurance Retirement Programs Paid Tuition Dependent Scholarships Annual Leave Sick Leave 13 Paid Holidays (including an extended December holiday) Paid Parental Leave Professional Development Opportunities Click here to learn more about why you should work at USC.
Quicklink for Posting	https://uscjobs.sc.edu/postings/160002
EEO Statement	The University of South Carolina does not discriminate in educational or employment opportunities or decisions for qualified persons on the basis of age, ancestry, citizenship status, color, disability, ethnicity, familial status, gender (including transgender), gender identity or expression, genetic information, HIV/AIDs status, military status, national origin, pregnancy (false pregnancy, termination of pregnancy, childbirth, recovery therefrom or related medical conditions, breastfeeding), race, religion (including religious dress and grooming practices), sex, sexual orientation, veteran status, or any other bases under federal, state, local law, or regulations.

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