Senior Systems Administrator, College of Natural Sciences Dean’s Office, Information Technology

Job Posting Title:

Senior Systems Administrator, College of Natural Sciences Dean’s Office, Information Technology

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Hiring Department:

College of Natural Sciences

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Position Open To:

All Applicants

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Weekly Scheduled Hours:

40

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FLSA Status:

Exempt

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Earliest Start Date:

Jan 09, 2023

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Position Duration:

Expected to Continue

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Location:

AUSTIN, TX

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Job Details:

Purpose

Do you want a career in Linux system administration? Are you looking for a flexible work environment with excellent benefits, professional development, while making a difference in the world and helping shape the future? Do you want to work at one of the largest and most prestigious universities in the US? Do you want to work directly with the systems and technology that are being used to conduct high impact research?

This position is a senior level position within our systems administration group. You will support Linux-based systems and processes, as well as various IT appliances and turn-key solutions. You will provide technical support for faculty, staff and students. You will help install, maintain, and troubleshoot standard PC hardware and software, and resolve user and system problems. You will be responsible for backups, file sharing, data integrity and systems security. You will be responsible for the installation, configuration, maintenance and integrity of server software, and implement operating system enhancements to improve the reliability and performance of the systems. You may lead various projects, direct staff activities, and evaluate their work.

We provide a flexible work environment, excellent benefits and professional development opportunities, all while making a difference in the world and helping shape the future.

Responsibilities

• Work with the Systems Administration team to carry out routine System Administration functions and services. Provide technical support to faculty, staff and students to manage daily operations for Linux machines as well as various IT appliances and turn-key systems. Help install, maintain, and troubleshoot standard PC hardware and software, and resolve user and system problems. Process tickets escalated from the Helpdesk. Maintain compliance with current security standards and policies.
• Maintain licenses and contracts. Assist in maintaining hardware and software inventories. Assist in researching and recommending hardware purchases.
• Manage and oversee access to Linux/Appliance based file sharing, web, data backups, and assigned cloud-based storage and services.
• Create reports and documentation. Assist with Disaster Recover Plans. Document problems and their resolution.
• Help maintain network based system, service and performance monitoring.
• Perform other duties as assigned

Required Qualifications

• Bachelor's degree and three years of professional experience in information technology, security or related field.
• Proven problem solver with ability to provide in-depth analysis of complex problems.
• Ability to ensure standards and parameters for any systems on the University network are correct and meet minimum security standards.
• Strong knowledge of commonly-used concepts, practices, and procedures in systems administration.
• Good communication skills (oral and written) and good interpersonal and organizational skills, with a professional demeanor and strong personal ethics.
• Good time management skills, with the ability to take ownership and complete assigned tasks.
• Detail oriented, with good problem solving skills and with the ability to anticipate and provide solutions that result in gained efficiencies in business processes and improved customer service.
• Ability to present and explain complex technical topics, problems and alternative solutions to interested parties of varying technical backgrounds.
• Knowledge of common Linux scripting languages.
• Demonstrated ability to work independently and without day-to-day supervision on highly varied technical tasks with changing priorities.

Relevant education and experience may be substituted as appropriate.

Preferred Qualifications

• Knowledge and experience with personal computer hardware, including processors, motherboards, memory, hard disks, and peripherals such as scanners, cameras, printers, external hard drives, etc.
• Knowledge of laws and regulations including but not limited to: Family Educational Rights and Privacy Act (FERPA), Health Insurance Portability Accountability Act (HIPAA), & Gramm-Leach-Bliley (GLB) Act and Sarbanes-Oxley.
• Experience with Orcharhino, Puppet, and Ansible.

Salary Range

$70,000 + depending on qualifications

Working Conditions

• May work around standard office conditions
• Repetitive use of a keyboard at a workstation
• Occasional weekend, overtime, and evening work to meet deadlines

Required Materials

• Resume/CV

• 3 work references with their contact information; at least one reference should be from a supervisor
• Letter of interest

Important for applicants who are NOT current university employees or contingent workers: You will be prompted to submit your resume the first time you apply, then you will be provided an option to upload a new Resume for subsequent applications. Any additional Required Materials (letter of interest, references, etc.) will be uploaded in the Application Questions section; you will be able to multi-select additional files. Before submitting your online job application, ensure that ALL Required Materials have been uploaded.  Once your job application has been submitted, you cannot make changes.

Important for Current university employees and contingent workers: As a current university employee or contingent worker, you MUST apply within Workday by searching for Find UT Jobs. If you are a current University employee, log-in to Workday, navigate to your Worker Profile, click the Career link in the left hand navigation menu and then update the sections in your Professional Profile before you apply. This information will be pulled in to your application. The application is one page and you will be prompted to upload your resume. In addition, you must respond to the application questions presented to upload any additional Required Materials (letter of interest, references, etc.) that were noted above.

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Employment Eligibility:

Regular staff who have been employed in their current position for the last six continuous months are eligible for openings being recruited for through University-Wide or Open Recruiting, to include both promotional opportunities and lateral transfers. Staff who are promotion/transfer eligible may apply for positions without supervisor approval.

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Retirement Plan Eligibility:

The retirement plan for this position is Teacher Retirement System of Texas (TRS), subject to the position being at least 20 hours per week and at least 135 days in length.

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Background Checks:

A criminal history background check will be required for finalist(s) under consideration for this position.

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Equal Opportunity Employer:

The University of Texas at Austin, as an equal opportunity/affirmative action employer , complies with all applicable federal and state laws regarding nondiscrimination and affirmative action. The University is committed to a policy of equal opportunity for all persons and does not discriminate on the basis of race, color, national origin, age, marital status, sex, sexual orientation, gender identity, gender expression, disability, religion, or veteran status in employment, educational programs and activities, and admissions.

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Pay Transparency:

The University of Texas at Austin will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information.

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Employment Eligibility Verification:

If hired, you will be required to complete the federal Employment Eligibility Verification I-9 form.  You will be required to present acceptable and original documents to prove your identity and authorization to work in the United States.  Documents need to be presented no later than the third day of employment.  Failure to do so will result in loss of employment at the university.

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E-Verify:

The University of Texas at Austin use E-Verify to check the work authorization of all new hires effective May 2015. The university’s company ID number for purposes of E-Verify is 854197. For more information about E-Verify, please see the following:

• E-Verify Poster (English) [PDF]
• E-Verify Poster (Spanish) [PDF]
• Right To Work Poster (English) [PDF]
• Right To Work Poster (Spanish) [PDF]

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Compliance:

Employees may be required to report violations of law under Title IX and the Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act (Clery Act). If this position is identified a Campus Security Authority (Clery Act), you will be notified and provided resources for reporting. Responsible employees under Title IX are defined and outlined in HOP-3031 .

The Clery Act requires all prospective employees be notified of the availability of the Annual Security and Fire Safety report. You may access the most recent report here or obtain a copy at University Compliance Services, 1616 Guadalupe Street, UTA 2.206, Austin, Texas 78701.