Senior Receptionist/Patient Scheduler

Position Details

Position Information

Recruitment/Posting Title	Senior Receptionist/Patient Scheduler
Job Category	Staff & Executive - Healthcare - Administrative Services
Department	RSDM-Clinical affairs
Overview	New Jersey’s academic health center, Rutgers Biomedical and Health Sciences (RBHS) takes an integrated approach to educating students, providing clinical care, and conducting research, all with the goal of improving human health. Aligned with Rutgers University–New Brunswick and collaborating university wide, RBHS includes eight schools, a behavioral health network, and five centers and institutes that focus on cancer treatment and research, neuroscience, advanced biotechnology and medicine, environmental and occupational health, and health care policy and aging research. Our faculty are teachers, clinicians, and scientists with unparalleled experience who advance medical innovation and provide patient care informed by the latest research findings. We offer an outstanding education in medicine, dentistry, pharmacy, public health, nursing, biomedical research, and the full spectrum of allied health careers. Our clinical and academic facilities are located throughout the state—at Rutgers University–New Brunswick, including Piscataway; and at locations in Newark, Scotch Plains, Somerset, Stratford, and other locations. Clinical partners include Robert Wood Johnson University Hospital in New Brunswick, Newark’s University Hospital in Newark, and other affiliates. Through this community of healers, scientists, and scholars, Rutgers is equipped as never before to transform lives.
Posting Summary	Rutgers, The State University of New Jersey, is seeking a Senior Receptionist/Patient Scheduler for the Office for Clinical Affairs within the Rutgers School of Dental Medicine (RSDM). This position serves as a receptionist for screening area and receptionist in any reception area of the Rutgers School of Dental Medicine, Office for Clinical Affairs. The Senior Receptionist/Patient Scheduler makes patient appointments and maintains patient schedules and charts as they relate to clinical affairs. The responsibilities in the chart room include but are not limited to disseminating and filing of charts. Among the key duties of this position are the following: Keeps axiUm appointment book filled with patients as directed by Screening Doctor. Answers phones and schedules new patients for screening appointments. Confirms patient’s appointments to ensure minimum number of no shows. Registers all new patients’ biographic and insurance information into axiUm. Works in the Chart Room filing charts. Scans charts in and out of the Chart room. Schedules X-ray appointments for screening patients.
Position Status	Full Time
Hours Per Week
Daily Work Shift	Day
Work Arrangement	This position requires a fully on-site work arrangement.
FLSA	Nonexempt
Grade	1550
Position Salary
Annual Minimum Salary	20.830
Annual Mid Range Salary	21.330
Annual Maximum Salary	21.970
Standard Hours	35.00
Union Description	Teamsters, Local 97
Payroll Designation	PeopleSoft
Benefits	Rutgers offers a comprehensive benefit program to eligible employees. For details, please go to http://uhr.rutgers.edu/benefits/benefits-overview .
Seniority Unit
Terms of Appointment	Staff - 12 month
Position Pension Eligibility	PERS

Qualifications

Minimum Education and Experience	At least one year of clerical experience preferably involving receptionist and scheduling duties in the dental office or clinical setting required.
Certifications/Licenses
Required Knowledge, Skills, and Abilities	Typing/excellent computer skills. Excellent customer service skills.
Preferred Qualifications	Bilingual skills preferred.
Equipment Utilized
Physical Demands and Work Environment	Standing, walking, talking and computer data entry. Must be able to lift boxes up to 5 pounds. Loud noise, busy intake area.
Special Conditions

Posting Details

Posting Number	24ST0677
Posting Open Date	03/20/2024
Special Instructions to Applicants
Regional Campus	Rutgers Biomedical and Health Sciences (RBHS)
Home Location Campus	Newark (RBHS)
City	Newark
State	NJ
Location Details

Pre-employment Screenings

All offers of employment are contingent upon successful completion of all pre-employment screenings.

Immunization Requirements

Under Policy 100.3.1 Immunization Policy for Covered Individuals , if employment will commence during Flu Season, Rutgers University may require certain prospective employees to provide proof that they are vaccinated against Seasonal Influenza for the current Flu Season, unless the University has granted the individual a medical or religious exemption. Additional infection control and safety policies may apply. Prospective employees should speak with their hiring manager to determine which policies apply to the role or position for which they are applying. Failure to provide proof of vaccination for any required vaccines or obtain a medical or religious exemption from the University will result in rescission of a candidate’s offer of employment or disciplinary action up to and including termination.

Affirmative Action/Equal Employment Opportunity Statement

It is university policy to provide equal employment opportunity to all its employees and applicants for employment regardless of their race, creed, color, national origin, age, ancestry, nationality, marital or domestic partnership or civil union status, sex, pregnancy, gender identity or expression, disability status, liability for military service, protected veteran status, affectional or sexual orientation, atypical cellular or blood trait, genetic information (including the refusal to submit to genetic testing), or any other category protected by law. As an institution, we value diversity of background and opinion, and prohibit discrimination or harassment on the basis of any legally protected class in the areas of hiring, recruitment, promotion, transfer, demotion, training, compensation, pay, fringe benefits, layoff, termination or any other terms and conditions of employment. For additional information please see the Non-Discrimination Statement at the following web address: http://uhr.rutgers.edu/non-discrimination-statement