Senior Quality Assurance Analyst

82607BR

Off-Campus: Scottsdale

Senior Quality Assurance Analy

Job Description

EdPlus at ASU is seeking a highly motivated Senior Quality Assurance Analyst to join our high-performing team. This opportunity might be perfect for you if you are passionate about student success and love working on technology solutions in higher education. The Senior Quality Assurance Analyst works closely and collaborates with business functional users to understand/comprehend business requirements; performs analysis, system support, through the use of outlined software testing processes and procedures to ensure ongoing operational efficiency while delivering against requested/needed modifications/enhancements. This position is a senior staff level that works from a broad knowledge of overlapping functions and systems and works in a project or developmental management role involving multiple disparate systems.

EdPlus is a unit of the ASU Enterprise focused on the design and scalable delivery of digital teaching and learning models to increase student success and reduce barriers to achievement in higher education. We advance the economic, social, cultural, and overall health of the local, national and international communities served by ASU.

EdPlus at ASU
ASU offers a total compensation package that includes valuable employee benefits. Click here to explore options.

•         Healthcare
•         Financial Security
•         Retirement
•         Family Resources
•         Tuition Reduction (Eligible ASU Employee, their dependents and spouse.)
•         Discounts

Job Family

Information Technology

Department Name

EdPlus Solutions Analysis

Full-Time/Part-Time

Full-Time

Grant Funded Position

This is not a grant funded position and is not contingent on future grant funding.

Salary Range

$53,856 - $80,000 per year; DOE

Close Date

01-September-2022

Essential Duties

• Participates in the definition of effective and efficient testing processes and methodologies
• Establishes collaborative relationships with project manager(s), product manager(s), business analyst(s), software developer(s) and others to ensure success of project test phases.
• Works with designated Business Analyst personnel to analyze software problems for causes and corrective actions.
• Participates in the creation of test strategies, plans, test scripts and test data.
• Participates in the verification of quality standards and test procedures for program design.
• Mentors, guides, and leads junior QAs as and when necessary.
• Evaluates and executes testing of new and/or modified application functionality.
• Assists with the development of test automation used in verifying conformity to functional requirements, web standards and accessibility standards.
• Analyzes, designs new and/or modified Quality Assurance procedures and standards and assists in the development and implementation of Quality Assurance metrics for assessing the quality of delivered application software.
• Analyzes documentation, diagram, and flow chart to determine if program will perform according to user request and conform to guidelines.
• Executes automated testing systems to ensure validity of results, accuracy, reliability, and conformance to established standards.
• Documents and manages the resolution of defects, creates defect log entries, and assigns defects to the development team.
• Participates in the review of new Quality Assurance software.
• Works under limited direction, independently determines and develops approach to solutions. Work is evaluated upon completion for adequacy in satisfying objectives.
• Provides training related to Quality Assurance tools and processes.
• Assumes or coordinates other duties or projects as assigned or directed

Minimum Qualifications

Bachelor’s degree in Computer Science or similar; four years practical experience or relevant experience. Equivalent combination of education and experience.

Desired Qualifications

• Evidence of a Bachelor's degree or higher in a related field.
• Demonstrated knowledge of software development processes used at EdPlus, including web based and mobile applications.
• Experience working in SCRUM and Agile teams.
• Experience in leading and mentoring junior QA Analysts.
• Experience in coordinating and guiding the work of vendors in assisting in QA tasks.
• Experience in executing complex test cases and an understanding of one or more software development methodologies using test management.
• Experience identifying and creating appropriate test cases, scripts for automation, regression testing and understand software development lifecycle.
• Experience in analyzing, interpreting, creating, modifying and executing manual test cases and scenarios within various test case repositories and database or ticket systems.
• Experience in creating repeatable and efficient test set scenarios and suites for others to follow.
• Experience in creating repeatable and understandable defect and problem tickets for development and other project team members to act upon through a diverse group of applications.
• Experience in responding to moderately complex situations involving several constituencies.
• Experience in understanding both the business objectives and the technical implementation of marketing websites, software products and its applications.
• Experience in focusing focus on deadlines and deliverables to find the bad defects and bugs quickly.
• Evidence of effective communication with others and to perform work in a team environment.

Working Environment

EdPlus at ASU is located at SkySong, the ASU Scottsdale Innovation Center. The center houses a diverse business community that links technology, research, education, and entrepreneurship to position ASU and Greater Phoenix as global leaders in the knowledge economy.

Activities are primarily performed in a regular, climate-controlled office setting subject to extended periods of sitting or standing. Daily use of desktop or laptop computer is required. Ability to clearly communicate verbally in English, read, write, see, and hear to perform essential duties. Regular review of completed tasks.

EdPlus at ASU supports flexible work options, ranging from alternate work schedules to hybrid remote work schedules, subject to approvals per ASU policy.

Department Statement

EdPlus defines itself through a culture of curiosity, risk-taking and refusing to accept the status quo. As a central enterprise unit for ASU focused on the design and scalable delivery of digital teaching and learning models to increase student success and reduce barriers to achievement in higher education, our commitments support the university charter. ASU is a national service university and aspires to accelerate positive social outcomes through the seamless integration of cutting-edge technological innovation and scalability.
EdPlus employees are valued, respected, and encouraged to be their unique selves. We are committed to diversity, equity, inclusion, and belonging in everything we do. We know that our ability to deliver high-quality services and educational experiences is strengthened by the diversity of our employees. Our innovative culture drives outcomes through serving learners, achieving milestones, striving for excellence, solving problems, feeling a sense of urgency, and being bold.

EdPlus at ASU

ASU Statement

Arizona State University is a new model for American higher education, an unprecedented combination of academic excellence, entrepreneurial energy and broad access. This New American University is a single, unified institution comprising four differentiated campuses positively impacting the economic, social, cultural and environmental health of the communities it serves. Its research is inspired by real world application blurring the boundaries that traditionally separate academic disciplines. ASU serves more than 100,000 students in metropolitan Phoenix, Arizona, the nation's fifth largest city. ASU champions intellectual and cultural diversity, and welcomes students from all fifty states and more than one hundred nations across the globe.

ASU is a tobacco-free university. For details visit https://wellness.asu.edu/explore-wellness/body/alcohol-and-drugs/tobacco

Arizona State University is a VEVRAA Federal Contractor and an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other basis protected by law.

Notice of Availability of the ASU Annual Security and Fire Safety Report
In compliance with federal law, ASU prepares an annual report on campus security and fire safety programs and resources. ASU’s Annual Security and Fire Safety Report is available online at https://www.asu.edu/police/PDFs/ASU-Clery-Report.pdf. You may request a hard copy of the report by contacting the ASU Police Department at 480-965-3456.

Relocation Assistance – For information about schools, housing child resources, neighborhoods, hospitals, community events, and taxes, visit https://cfo.asu.edu/relocation-services .

Employment Verification Statement

ASU conducts pre-employment screening which may include verification of work history, academic credentials, licenses, and certifications.

Background Check Statement

ASU conducts pre-employment screening for all positions which includes a criminal background check, verification of work history, academic credentials, licenses, and certifications. Employment is contingent upon successful passing of the background check.

Instructions to Apply

Application deadline is 3:00PM Arizona time on the date indicated.

Please include all employment information in month/year format (e.g., 6/88 to 8/94), job title, job duties and name of employer for each position.

Resume and cover letter should clearly illustrate how prior knowledge and experience meets the Minimum and Desired qualifications of this position.

ASU does not pay for travel expenses associated with interviews, unless otherwise indicated.

Only electronic applications are accepted for this position.

Applicant must be eligible to work in the United States; EdPlus at ASU will not be a sponsor for this position.

IMPORTANT NOTE: What is the meaning of “equivalent combination” in the minimum qualifications? It means one year of higher education or 24 credit hours, is equal to one year of experience. For example, a four year Bachelor’s degree is equal to four years of experience.