Senior Program Coordinator, Executive Health

University Classification: Academic Services Senior Professional

Working Title: Senior Executive Health Program Coordinator

Department/Subunit: Business School

FTE: Part Time (.5)

Position #: 00784012

Requisition #: 28798

* Applications are accepted electronically ONLY at www.cu.edu/cu-careers  *

The University of Colorado Denver is the state’s premier public urban research university and equity-serving institution. Globally connected and locally invested, CU Denver partners with future-focused learners and communities to design accessible, relevant, transformative educational experiences for every stage of life and career. Across eight schools and colleges in the heart of downtown Denver, our leading faculty inspires and works alongside students to solve complex challenges through boundary-breaking innovation and impactful research and creative work. As part of the state’s largest university system, CU Denver is a major contributor to the Colorado economy, with 2,000 employees and annual economic impact of more than $800 million. For more information, visit www.ucdenver.edu

Career Family: Academic Services

Jobs in this career family provide direct professional support for the teaching and/or educational service mission of the university. Functions include academic advising/counseling, student personnel administration, recruitment and admissions, registration, financial aid, faculty affairs, library services, curriculum administration, and others involving direct support of the educational mission of an academic unit.

Professional Level: Senior Professional

Senior Professionals are responsible for exercising discretion, analytical skill, personal accountability and responsibility in a wide range of areas including academic, administrative, managerial and student services functions. Work involves creating, integrating, applying and sharing knowledge directly related to a professional field. 

Work is performed fully independently.

The Business School has an opening for a Part Time University Staff (unclassified) Academic Services Senior Professional position .

The Program Coordinator II for the Executive Programs plays an integral role in the operations of the “D1” MBA in Health Administration program, while also supporting other strategic initiatives for Executive Programs. This position is responsible for a multitude of duties in student services, enrollment management, communications, outreach, and program operations. 

Examples of Work Performed

Student Services & Enrollment Management

• Plan, develop, and implement the process for the Health Administration schedule of courses, including assisting the Program Director with finalizing all teaching schedules and managing degree offerings and certificate offerings for all Health Administration offerings.
• Establish effective communication procedures for advising Business School departments and key decision-makers about the schedule of courses and all related details.
• Work with the program director and the Director of Executive Education to develop, administer, and analyze regular surveys of students and alumni, and other surveys as requested.
• Provide analysis of enrollment data to the program director to assist with course scheduling and determine enrollment limit adjustments.
• Work in consultation with the program director to add or cancel course sections based on needs analysis.
• Update and ensure the accuracy of degree programs and course completion plans for the program used by Business School advisors.
• Management coding on the integrated student information system (CU-SIS).
• Ensure inclusion of new courses on CU-SIS following the campus University.

Curriculum Committee process.

• Assess and resolve faculty access issues including initial provisioning to CU-SIS, class rosters, grade reporting, and Canvas access issues.
• Assist potential students in navigating the admissions process, including scheduling and conducting student admission interviews.

Accreditation Management

• Serve as the accreditation coordinator for Executive Programs.  This will include compiling, formatting, inputting, and interpreting data to formulate reports and studies that are necessary to maintain accreditation from external accrediting agencies, with specific attention given to CAHME in this area for both D1 and D2 programming.
• Coordinate with the Program Director and Director on data necessary for accreditation review.  This is inclusive of, but not limited to, mapping competencies for each course, outcomes assessments, syllabi collection, faculty CV collection, student demographic data, and student and alumni employment data.
• Collect and input Assurance of Learning data for all courses identified in both the D1 and D2 programs Assurance of Learning plans to ensure compliance with AACSB requirements.

Communication & Outreach

• Demonstrate discretion and analytical skill as the lead point of contact for the “D1” MBA in Health Administration program. Duties include; managing e-mailbox and phone inquiries from prospective students, program requests from current students, explaining details of various course offerings, providing technical support on registration, payment, transcript requests, student email, and other university processes, and support for graduate advising specific to D1 program curriculum and opportunities as they arise.
• Collaborate with Business School departments, campus services, and administration to provide services to current students as needed (Admissions, Financial Aid, Bursar’s Office, Veteran and Military Student Services, Registrar, and University Curriculum Committee).
• Research and resolve student record issues, such as duplicated records, name changes, adds/drops, missing grades, registration ineligibility as a result of financial or other reasons, etc.
• Maintain quality control around student progress, track former, current, and prospective students through the certificate process into possible major dual/major tracks and monitor student completion of certificate programs and provide or facilitate the dissemination of requested documentation to partner organizations.
• Participate in general Business School recruitment efforts and represent the D1 program and assist in creating, developing, and hosting informational sessions, open houses, presentations, and other events.
• Maintain and update the D1 program’s website copy, campus catalog, and Canvas courses establishing the D1 program calendar and communicating effectively to provide regular updates to the program director and key decision makers about the schedule of courses and all related details.
• Manage alumni relations, which includes creating, maintaining, and improving internal databases, updating contact information, and/or outreach to alumni.  Will also interact with, and support the Colorado Health Administration Alumni Association, including management of logistics, meetings, and administrative support as needed.
• Assist with the management of activities provided through the Health Administration Student Organization, including management of logistics, meetings, and administrative support as needed.
• Assist in planning and execution of recurring events, speaker series, and student functions.

Operations

• Maintain internal calendars for meeting rooms, staff schedules, and in-house events.
• Coordinate departmental meetings and events to include formulation of agenda, and logistics, and act as a scribe for meeting minutes.
• Will provide support for faculty of the programs as needed.
• Coordinate orders for office supplies and other office equipment and program supplies used by the department; oversee the supplies in department spaces.
• Participate in other program activities and initiatives as requested.
• Other duties as assigned.

Salary and Benefits:

The salary range (or hiring range ) for this position has been established at an Annual range of $25,000 - $27,500. 

The salary of the finalist(s) selected for this role will be set based on a variety of factors, including but not limited to, internal equity, experience, education, specialty, and training.

The above salary range represents the University’s good faith and reasonable estimate of the range of possible compensation at the time of posting.

FLSA Status: Eligible for overtime (non-exempt)

Your total compensation goes beyond the number on your paycheck. The University of Colorado provides generous leave, health plans, and retirement contributions that add to your bottom line.

Benefits: https://www.cu.edu/employee-services/benefits

Total Compensation Calculator: http://www.cu.edu/node/153125

Diversity and Equity:

The University of Colorado Denver is committed to recruiting and supporting a diverse student body, faculty, and administrative staff. The university strives to promote a culture of inclusiveness, respect, communication, and understanding. We encourage applications from women, ethnic minorities, persons with disabilities, persons within the LGBTQ+ community, and all veterans. The University of Colorado is committed to diversity and equality in education and employment.

The University of Colorado Denver is dedicated to ensuring a safe and secure environment for our faculty, staff, students, and visitors. To assist in achieving that goal, we conduct background investigations for all prospective employees.

The University will provide reasonable accommodations to applicants with disabilities throughout the employment application process. To request an accommodation pursuant to the Americans with Disabilities Act, please contact the Human Resources ADA Coordinator at [email protected] ​.

COVID-19 Requirement

The University of Colorado has a requirement for COVID-19 vaccinations and full completion thereof by 9/1/21 or upon the start date.  Information regarding this requirement and exemptions can be found at: https://www.ucdenver.edu/coronavirus

Denver Campus exemptions are allowed for medical, religious, or personal reasons.

The University of Colorado Denver seeks individuals with a demonstrated commitment to creating an inclusive learning and working environment. We value the ability to engage effectively with students, faculty, and staff of diverse backgrounds.

​​Minimum Qualifications:

• A bachelor’s degree in education, psychology, business, public administration, health care, educational technology, social science, liberal arts, communications, accounting, finance, library science, or a directly related field from an accredited institution.
• 2 years of professional-level experience working in higher education with students, faculty, or campus departments

Substitution: A combination of education and related technical/paraprofessional experience may be substituted for the bachelor’s degree on a year-for-year basis.

Preferred Qualifications :

• Two years of experience working at an institution of higher education.
• Experience managing & supporting events, including planning, scheduling, and logistics.
• Experience using Student Information Systems and/or CRM systems, such as Slate, MailChimp, Salesforce, Oracle, Ellucian, etc.
• Experience with PeopleSoft finance and/or procurement.

Competencies:

• Proficiency in Microsoft Office.
• Familiarity with a variety of business and/or higher education concepts, practices, and procedures.
• Relies on knowledge, experience, and judgment to plan and accomplish goals.
• Ability to communicate effectively, both in writing and orally.
• Ability to establish and maintain effective working relationships with employees at all levels throughout the institution.
• Outstanding customer service skills.
• Demonstrated commitment and leadership ability to advance diversity and inclusion.