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For more information on everything FAU has to offer, please visit www.fau.edu/jobs .
Note: Current FAU employees must apply as an internal applicant by logging into their existing Workday employee account.
Position Summary:
With over 30,000 students from all 50 states and over 180 countries, 21 intercollegiate teams, 180 plus degree programs, and an administration that thrives on discovery and excellence, FAU is pushing the boundaries of higher education. Florida Atlantic's faculty and staff are trailblazers and innovators with a passion for finding creative solutions while advancing science, art, and technology in all disciplines. Our work environment is a hub of cultures from across the nation and the world, making FAU a place where collaboration flourishes.
Florida Atlantic University is seeking a Senior Police Communications Operator - Boca Raton, FL.
Summary of Responsibilities:
As a first line working supervisor the Senior Police Communications Operator (SPCO) must ensure that the Communications Center is prepared to analyze/handle all emergency situations in a timely, efficient and appropriate manner at all times.
Must direct all the activities of call-takers, dispatchers, trainers, trainees, and training programs.
Must monitor radios and telephones to ensure that Public Communications Operators are in compliance with applicable communication standards while fostering favorable public relations.
Ensure that all supervised personnel are prepared and capable to handle all types of emergencies and/or disasters e.g. active shooter calls, hurricanes, medicals, receiving/dispatching requests for routine/emergency Law Enforcement services, FCIC/NCIC, etc.
Prepare shift schedules to meet the needs of the Communications Center, approve overtime, scheduled sick time and vacations.
Evaluate employee performance and prepare performance appraisals in a timely manner.
Review end of shift activities with relieving shifts to ensure an accurate exchange of information.
Identify staff development and training needs to ensure that training is completed in a timely manner in accordance with the State of Florida Department of Health-911 Telecommunication's Certification.
Perform FCIC Terminal Agency Coordinator (T.A.C.) responsibilities.
Analyze evolving situations, make accurate judgments and effective decisions under pressure, during emergency situations and take appropriate action. Performs other duties as required.
FAU Benefits and Perks
If Benefits & Perks are important to you, then FAU is the place to be! Working at FAU has its perks! In addition to helping drive change and having a positive impact by supporting our students, staff, and faculty, FAU offers:
Excellent benefit packages including Medical (PPO/HMO $50 per month single & $180 per month family), Dental, Vision, Life Insurance, Flexible Spending plans, Employee Assistance Program (EAP) and much more.
State retirement options including tax-deferred annuities and Roth 403(b) plans.
State employees Public Service Loan Forgiveness (PSLF) program - https://studentaid.gov/manage-loans/forgiveness-cancellation/public-service
Flexible work arrangement plans - https://www.fau.edu/hr/employee_relations/flexwork.php
Sick Leave Pool Program
Paid time off (eligible employees) including vacation and sick leave, 1 personal day, 9 paid holidays, and paid winter break (at President’s discretion).
Paid Community Engagement Volunteer Service Day - https://www.fau.edu/hr/documents/community-engagement-volunteer-leave4-2015.pdf
Employee Educational Scholarship Program (EESP) for eligible Staff/Faculty - Tuition assistance after 6 months of full-time employment. For in-unit faculty, the EESP program may be extended to spouses and dependent children (eligibility rules apply).
For details on FAU's amazing offers visit us at https://www.fau.edu/hr/benefits/index.php
Explore Living in Palm Beach County
The goal is to provide local employers and new employees in the area a comprehensive guide with places to live. View it here: www.bdb.org/apartments
Minimum Qualifications:
High school diploma or equivalent and three years of appropriate experience required.A Florida State Certification on the National Crime Information Center (NCIC) Florida Crime Information Center (FCIC) computer system after 6 months of employment required.
Valid Florida driver's license required.
Preferred Qualifications/Skills:
Experience receiving, assessing, and dispatching calls for assistance.
911 Public Safety Telecommunicator certification.
Must possess the following skills in order to handle emergency situations: Communicate effectively, convey assurance, exercise tact and patience in stressful situations, and dispatch emergency personnel.
Ability to master a variety of communications equipment, such as radios, telephones, recording devices and CAD terminals efficiently.
Salary:
$26.82 - $40.22 per hour.Non-Exempt Support Personnel (SP)
College or Department:
POL: Administrative Support OperationsLocation:
Boca RatonWork Days and Hours:
40 - hour work week, rotating shifts.Application Deadline:
2024-06-03Special Instructions to Applicant:
VETERANS’ PREFERENCE:Applicants may claim Veterans’ Preference on their application. The applicant claiming preference is responsible for providing required documentation at the time of making an application in Workday for a vacant position, or prior to the closing date of the vacancy announcement. If an applicant qualifies for Veterans' Preference and the SP position, they are shown preference by the guarantee of an interview. Veterans’ Preference does not guarantee a job. For additional information, please visit https://www.fau.edu/jobs/resources/veterans/. For assistance, please contact Recruitment Services at [email protected].
APPLICATION DOCUMENTS REQUIRED:
Resume
OFFICIAL SEALED TRANSCRIPTS REQUIRED:
Final candidate will be required to have official, sealed transcripts and original NACES evaluation, if applicable, sent from their educational institution to Human Resources prior to the start of employment.
PRE-EMPLOYMENT SCREENINGS REQUIRED:
Selected candidates must successfully complete and pass all employment screenings prior to the start of employment. Employment screenings may include a criminal background check (level I and level II), motor vehicle check, credit check, reference checks, alcohol, and drug screening check.
REQUEST FOR ACCOMMODATIONS:
Individuals with disabilities requiring accommodations may contact Human Resources at 561-297-3057. For inquiries concerning employees, job applicants or other available accommodations, please email [email protected] or call the Office of Civil Rights and Title IX at (561) 297-3004.
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