Senior Parking Enforcement Officer

Please review the Affirmative Action and Equal Opportunity Plan page for more details regarding your rights and obligations as a job candidate.

USC Auxiliary Services, one of the largest divisions at The University of Southern California, is focused on making a difference for over 65,000 students, athletes, faculty, staff, and guests who visit our campuses each day.  Through our innovative services, our six central business units (USC Bookstores, USC Hospitality, USC Housing, USC Transportation, the USC Hotel and the Los Angeles Memorial Coliseum) collectively create the best USC experience for future leaders, scientists, filmmakers, engineers, and doctors alike. Auxiliary Services works tirelessly to welcome all visitors into the Trojan family. We are driven to succeed by our commitment to uphold our six unifying values in Integrity, Excellence, Well-Being, Open Communication, Accountability, and Diversity, Equity, and Inclusion .

We are seeking a Senior Parking Enforcement Officer to join our rapidly growing team.

The Opportunity:

The Senior Parking Enforcement Officer supports parking enforcement leadership in actively monitoring the usage of assigned parking facility(s) and interacting with parents, staff, visitors and vendors. The Senior Parking Enforcement Officer also patrols assigned areas and issues tickets to overtime parking violators and illegally parked vehicles.

The Accountabilities:

• Leads the enforcement team in the patrolling of assigned areas assigned, by vehicle or on foot, to ensure compliance with existing parking ordinances, departmental and university policies. Maintains close communications with subordinate officers and dispatching staff, using two-way radios or cell phones. Leads subordinate enforcement officers in supporting special events by appointing traffic control positions, coordinating structure counts and tracking activities, and assigning LPR enforcement equipment and locations as required.

• Trains, schedules, assigns, and prioritizes workloads of subordinate staff as directed by department manager. Conducts shift briefings and provides instructions. Prepares tools, resources, and tests enforcement LPR and mobile equipment to ensure functionality. Reports all equipment failures to manager or directly to vendor, as needed. Removes vehicle boots and processes appropriate paperwork as directed by management. Ensures all staff is in proper uniform and follows appropriate dress code guidelines. Ensures clock in and out occurs on time and follows proper meal/rest period policies. Assists upper leadership/management with all Emergency Operation preparation and training.

• Enforces parking regulations by issuing citations and administering vehicle boots as necessary. Responds to and makes radio dispatch calls regarding parking violations and complaints. Writes warnings and citations for illegally parked vehicles. Issues citations and warnings for non-compliance with a computerized hand-held computer. Impounds, boots or relocates vehicles as directed.

• Oversees the collection and security of money received through parking meters, multi-space machines, pay-on-foot technology and any other means of collecting parking revenues and fees. May open and close department. Ensures department is neat and orderly.

• Promotes an environment that fosters inclusive relationships and creates unbiased opportunities for contributions through ideas, words, and actions that uphold principles of the USC Code of Ethics.

• Performs other related duties as assigned or requested. The university reserves the right to add or change duties at any time.

The Qualifiers:

• Minimum Education: High school or equivalent

• Minimum Experience:  2 years

• Minimum Field of Expertise: Knowledge of applicable parking enforcement regulations. Proven organizational skills. Excellent written and oral communication skills

• Valid CA driver's license required. Position will participate in the Department of Motor Vehicles (DMV) Pull Notice System. A copy of DMV record will be required as a final condition of employment. For more information please visit thepolicy website .

What We Prefer:

• Preferred Education: Bachelor's Degree

• Preferred Experience: 3 years

• Preferred Field of Expertise: Experience in parking enforcement in a university environment. Proven leadership ability. Campus Response Team (CERT) certified. Knowledge of and experience with T2 Systems.

The Trojan Family Rewards:

We pride ourselves in creating the BEST USC EXPERIENCE , and that begins with our employees! We offer a wide variety of benefits and programs that support our staff and their families including. For more information please visit benefits.usc.edu .

This support advocates work-life balance and employee well-being. As members of the Trojan family, employees are connected by the traditions and history that make us proud to be Trojans!

As an equal opportunity employer, USC values and promotes diversity and inclusion in the workplace. The work culture thrives on mutual respect, trust, and synergy amongst all of its members.

USC has great minds that transform the world with their talents and research. Will you be one? Join us!

FIGHT ON!

The hourly rate range for this position is $19.10 - $27.00. When extending an offer of employment, the University of Southern California considers factors such as (but not limited to) the scope and responsibilities of the position, the candidate’s work experience, education/training, key skills, internal peer equity, federal, state, and local laws, contractual stipulations, grant funding, as well as external market and organizational considerations.

Minimum Education: High school or equivalent Minimum Experience: 2 years Minimum Field of Expertise: Knowledge of applicable parking enforcement regulations. Proven organizational skills. Excellent written and oral communication skills