Senior Office Assistant

• Serve as an integral part of our domestic application processing team by uploading application materials, releasing admissions decisions, and running daily error reports
• Answer main admissions phone lines, return voicemails and respond to general Admissions email
• Analyze and update data from application to Slate and Banner
• Troubleshoot issues as needed when pushing applications through the process
• Compile and organize high school and college transcripts for entry into Slate/Banner
• Process and distribute delivered mail
• Address discrepancies regarding applicant’s residency
• Maintain high school CEEB codes
• Assist with mailing of acceptance packets, deposit packets, and parent guides
• Interact with administrative units including academic departments, Financial Aid, Registrars, Payroll Services, and Graduate School
• Assist with managing duplicate applications
• Troubleshoot prospective student login information
• Assist with the supervision of front desk students and assign them projects as needed
• Assist with daily campus visits by helping guests register, greeting guests, and answering questions
• Assist at large-scale on-campus recruitment events including Open House and Preview Day
• Commit to continuously improving and thinking of outside-the-box solutions that would improve our admissions process
• Take an active role in staying current with Michigan Tech news, events, facts, figures, degree programs, and related institutional information
• Commit to learning about continuous improvement strategies and applying them to everyday work. Actively engage in University continuous improvement initiatives
• Apply safety-related knowledge, skills, and practices to everyday work
• Other duties as assigned