Senior Logistics Supervisor

Position Title:
Senior Logistics Supervisor

Job Group:
Professional & Scientific

Required Minimum Qualifications:
Bachelor’s degree and 5 years of related experience

Preferred Qualifications:
Experience with inventory management
Experience managing stockroom and warehouse locations
Technology experience including industry specific software and/or website content systems
Experience with product and ecommerce fulfillment

Job Description:

The Iowa State University Book Store is a self-supporting auxiliary unit of Iowa State University located in Ames, IA.  As the official bookstore serving Iowa State University, we will provide customers the educational products, services, and resources to support Iowa State University’s mission. 

The position of Senior Logistics Supervisor involves oversight of the ISU Book Store’s logistics department including ecommerce, fulfillment, and logistics operations. Responsibilities include overseeing order fulfillment, inventory management (including transfers between on-and-off site store operations, shipping and receiving processes, managing an offsite warehouse), customer/vendor inquiries, communication with various stakeholders, budget administration, report analysis, process improvement, troubleshooting software systems, conducting physical inventory, and participating in industry events.

The role also involves providing excellent customer service, making decisions during peak sales periods, and managing staff. The ideal candidate should possess persuasive communication skills, negotiation skills, decision-making abilities, independence, organizational skills, multitasking abilities especially during peak times with competing priorities.

Additionally, proficiency in computer skills and flexibility in working hours, including a rotating weekday closing shift, some weekends, and occasional events like the State Fair, Farm Progress, and off-site events are required.

Candidates must be legally authorized to work in the U.S. on an on-going basis without sponsorship. 

Level Guidelines
• Intermediate-level position with solid professional and/or technical skills working under general supervision to achieve goals
• Applies broad, working knowledge of the principles of the field to moderately complex, difficult, and varied problems and issues
• Exercises judgment within defined procedures and practices to determine appropriate action and resolve problems
• Responds to a broad range of inquiries and requests
• May provide training and/or direction to lower-level staff
• May lead projects of moderate scope and complexity
• Provides guidance to students

Appointment Type:
Regular

Number of Months Employed Per Year:
12 Month Work Period

Time Type:
Full time

Pay Grade:
PS808

Application Instructions:

To apply for this position, please click on “Apply” and complete the Employment Application. Please be prepared to enter or attach the following:
1) Resume/Curriculum Vitae
2) Letter of Application/Cover Letter
If you have questions regarding this application process, please email [email protected] or call 515-294-4800 or Toll Free: 1-877-477-7485.
Why Choose ISU?
Iowa State Employees enjoy comprehensive health and work-life benefits, including medical and dental; as well as:
• Retirement benefits including defined benefit and defined contribution plans
• Generous vacation, holiday and sick time and leave plans
• Onsite childcare (Ames, Iowa)
• Life insurance and long-term disability
• Flexible Spending Accounts
• Various voluntary benefits and discounts
• Employee Assistance Program
• Wellbeing program

Original Posting Date:
April 12, 2024

Posting Close Date:
April 25, 2024

Job Requisition Number:
R14454