IT Infrastructure and Security Engineer

Located in a historic neighborhood in the nation's capital, Georgetown offers rigorous academic programs, a global perspective, exciting ways to take advantage of Washington, D.C., and a commitment to social justice. Our community is a tight knit group of remarkable individuals interested in intellectual inquiry and making a difference in the world.

Requirements

GU-Q is looking for a multi-disciplined person who will be responsible for overseeing the Georgetown University Qatar’s (GU-Q) cyber-security solutions, business systems, Cloud applications, and server/network infrastructure, while developing and operating effective processes across GU-Q’s IT infrastructure.

This is a multifaceted role and candidates who have expertise in some but not all listed technologies will be considered and are encouraged to apply.

Responsibilities:

• Respond rapidly and effectively to IT and cyber security incidents;
• Assist in the configuration of network systems, servers, software, data storage, cloud technologies and associated updates;
• Assist in disaster recovery planning and exercises; including backup/recovery procedures and higher availability configurations;
• Assist in the development of secure and compliant IT and business solutions;
• Perform routine operational tasks to ensure the smooth running and effective management of the specialist information systems, Cloud applications, server, telecommunications and network infrastructure and continuously monitor performance;
• Maintain server infrastructure services (hardware – virtualised) and other technologies, such as, SQL, MySQL etc.;
• Conduct technical vulnerability assessments of IT systems and processes;
• Assist with the implementation of counter-measures or mitigating controls to known risks and threats;
• Assists in the adoption of IT security standards and policies at GU-Q;
• Carry out installation and configuration and where appropriate develop systems scripts/programs and software;
• Play an active role in ensuring GU-Q is employing the latest and the most suitable infrastructure technologies to support UIS strategy;
• Liaise with suppliers concerning the resolution of reported faults, future roadmaps and the implementation of vendor updates and products;
• Provide (24/7) support to rectify systems, SAN, telephone and networks faults.
• Write technical and/or managerial reports and work plans, and document systems and processes
• Assist in the planning for the future growth and development of IT infrastructure;

Requirements:

• Bachelor’s degree in related field or the equivalent combination of education and experience;
• 3+ years of experience in a medium to large, complex IT infrastructure environment;
• Considerable working knowledge of overall IT infrastructure and related technologies and standards;
• Industry leading qualifications within the systems, cloud, security and networks and IT Service Management, such as ITIL, CCNP, Storage Administration, VMware, Microsoft, Information Security, Project Management, CommVault (Data Protection);
• Ability to work collaboratively within a team environment, willingness to assist in other areas of IT as required.

What We Offer:

GU-Q’s compensation and expatriate benefits package is highly competitive. It includes fully-furnished accommodation, transportation allowance, educational assistance for dependent children, private health insurance, and more.

Qatar offers a uniquely diverse, safe and family-friendly environment. Ranked the safest country in the world in 2020 , it is connected by direct flights to over 160 destinations in 90 countries. Public parks, beaches, sports facilities, museums,  cafes and restaurants abound, and a state-of-the-art metro system connects all parts of Doha and nearby locations.

Qatar has become a hub for regional and global networks in international diplomacy, energy, finance, economics, media, and sports. With this comes a plethora of cultural, intellectual and artistic events and venues – including such iconic buildings as the Museum of Islamic Art, designed by I.M. Pei or Qatar National Museum by Jean Nouvel.

A modern, thriving country in the heart of the Middle East with an ambitious development vision, it offers a high standard of living, with excellent facilities, modern infrastructure, and a mix of local and cosmopolitan culture. Its central location also makes it the ideal location for exploring Asian, African, and European destinations.

For a glimpse of what it is like to be a part of Georgetown University in Qatar, see: https://youtu.be/HNoERrWln4k

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Submission Guidelines:

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Need Assistance:

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Need some assistance with the application process? Please call 202-687-2500. For more information about the suite of benefits, professional development and community involvement opportunities that make up Georgetown's commitment to its employees, please visit the Georgetown Works website .

EEO Statement:

Georgetown University is an Equal Opportunity/Affirmative Action Employer  fully dedicated to achieving a diverse faculty and staff.  All qualified applicants are encouraged to apply and will receive consideration for employment without regard to race, color, religion, national origin, age, sex (including pregnancy, gender identity and expression, and sexual orientation), disability status, protected veteran status, or any other characteristic protected by law .

Benefits:

Georgetown University offers a comprehensive and competitive benefit package that includes medical, dental, vision, disability and life insurance, retirement savings, tuition assistance, work-life balance benefits, employee discounts and an array of voluntary insurance options. You can learn more about benefits and eligibility on the Department of Human Resources website .